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Venue rating

4.5

34 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Imagine Spa at The Dower House Hotel
Imagine Spa at The Dower House Hotel
The Dower House Hotel,
Bond End, Knaresborough, North Yorkshire, HG5 9AL
United Kingdom

Hotel Spa

Imagine Spa at The Dower House Hotel
The Dower House Hotel,
Bond End, Knaresborough, North Yorkshire, HG5 9AL
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Imagine Spa at The Dower House Hotel part of Imagine Spas

Imagine Spa, Dower House Hotel combines fabulous spa treatments with excellent leisure and fitness facilities to guarantee that whatever your reason for visiting us, you will find everything you need to achieve your desired outcome. Whether you attend alone or with friends and family you are assured a welcoming and friendly atmosphere that provides the perfect environment for you to exercise, relax and unwind.

From the moment you arrive we want you to feel at ease, so our friendly team will spend time with you to ensure we create the ideal experience for your visit.

All of our spa packages are time orientated so you won’t feel under any pressure to rush your visit. You will enjoy an amount of dedicated therapist time so you can try out whichever treatments catch your eye and then free time to relax in the leisure facilities.

However you chose to spend your time with us, our team of therapists will be on hand to guide you, just tell us the areas you want to work on and how you would like to feel when you leave.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 34 reviews

5 stars 18
4 stars 10
3 stars 5
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Heat Treatments (1)
  • Steam and Sauna Therapy (3)
  • Face
  • Facials (3)
  • Fitness
  • Swimming (1)
  • Hair removal
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (4)
  • Foot Massage (1)
  • Swedish Massage (1)
  • Therapeutic Massage (11)
  • Nails
  • Gel Nails (2)
  • Manicure (3)
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 3 weeks ago
I went for a EXCLUSIVE 2 for 1 Half Day Spa and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 4 weeks ago
I went for a EXCLUSIVE 2 for 1 Half Day Spa and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 2 months ago
I went for a Full Day Discover and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 2 months ago
Hotel Spa in great location in terms of shops, restaurants and tourist attractions. Welcoming staff, relaxing environment and good facilities. Good value for money and great way to spend day off.

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Comments

1 month ago
Thank you for your review Karen, We are very fortunate indeed to have such a lovely location.

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1 month ago
Thank you for your Review Karen.
We are very lucky to have such a lovely location.

Kind Regards

Kerry-Louise
Head Therapist

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Verified review Visited February 2015
Posted 2 months ago
I went for a EXCLUSIVE 2 for 1 Half Day Spa and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 months ago
Great value and friendly staff - a very relaxing experience! Would definitely recipient to a friend. The sauna was lovely! Thank you!

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Comments

2 weeks ago
Hello Jenny

Thank you so much for your review.
I definitely agree with you about the Sauna, it is a gorgeous treat.

Hopefully we will see you again in the near future,

Kind regards

Kerry-Louise
Spa Head therapist

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Verified review Visited February 2015
Posted 3 months ago
Nice little spa. My sister and I had a lovely relaxing Day. Relaxation room is relaxing but quite small. Sauna, steam room and jacuzzi all lovely. Food ok bur nothing to shout about.

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Comments

2 weeks ago
Hello Rachael

Thank you for your review, we really appreciate all feedback.
I am glad that you enjoyed your day with us, and hopefully we will see you again in the near future.

Kind regards, Kerry-Louise, Spa Head Therapist

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Verified review Visited February 2015
Posted 3 months ago
I went for a EXCLUSIVE 2 for 1 Half Day Spa and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 3 months ago
I went for a EXCLUSIVE 2 for 1 Half Day Spa and have awarded it 5 stars.

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Posted 3 months ago
Amazing spa to visit. It is so clean and all the staff are extremely inviting. I would definitely continue to use this spa. It offers so many different treatments and they put on some good offers as well. Best spa I have been to!

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2 weeks ago
Hello Sophie.

Thank you so much for your review. As a loyal customer, its always a pleasure to have you here.
Kind regards, Kerry-Louise, Spa Head Therapist.

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Posted 3 months ago
I had a fantastic afternoon at The Imagine Spa. The staff were very friendly and welcoming and catered to your every need. The facilities were lovely, they had everything you could need. The treatments were all done to a high standard, the therapists made sure they knew what you are looking for before you start. I would definitely recommend to a friend and can't wait to go back.

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2 weeks ago
Hello Carrie.

Thank you for your feedback. We really appreciate your comments and i am pleased that you enjoyed your day. Hopefully we will see you again soon.
Kind Regards, Kerry-Louise, Spa Head Therapist

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Posted 3 months ago
Recently visited for a spa day and was very happy with the service we received.
The staff are friendly and very knowledgeable, and the treatments were amazing.
I would definitely recommend the sensory massage.
The spa facilitates, although small, are very ample and clean. We also got full use of the gym facilities for the day too.
Over all we were very pleased with the day, and would definitely return.

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Posted 6 months ago
Well what a strange experience here. Had issues redeeming this voucher as was told they didn't have a treatment called Harmonise. ?????

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Verified review Visited September 2011
Posted 3 years ago
My friend really enjoyed the spa-she found it very relaxing and peaceful.

She also had the deep tissue massage which she said was a little hard at first but when she told the therapist she reduced the pressure and she found it more enjoyable.

The facilities were clean and the staff friendly and proffesional.

We have now signed up for their newsletter and keeping a look out for more deals!!

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Verified review Visited September 2011
Posted 3 years ago
We initially had a problem with the booking. I booked in for one day but was unable to attend and then when I called to rearrage our booking-they said they never had a booking in the first place! Im so glad we didnt just turn up as it was quite a way to travel to possibly get turned away. The member of staff aplogised and re-bokked us in and everything was fine!!

I really enjoyed the spa and never having had a tretment before-really enjoyed that. The place was peacful and we had a lovely lunch as well.

Would defnetly go again.

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Verified review Visited August 2011
Posted 3 years ago
On arriving at the venue, the first thing that I saw and heard as I entered was The Jeremy Kyle Show as it was on a big screen at reception and you couldn't miss it. Not the right impression as it's trying to present an environment of calm and luxury - not something that springs to mind with that particular show. I thought that was a strange choice.
The relaxation room and the fire/ice thermal suite were very enjoyable and of a high calibre. It says on the voucher that you are given slippers, although when I asked, I was told that you don't get any.
The lady that did my treatment, Lauren I believe, was very professional and efficient and I would definately recommend her. All in all, very good value and I would return if the deal was right.

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Verified review Visited June 2011
Posted 3 years ago
The spa facilities were fantastic, staff were incredibly friendly and helpful throughout our visit. The venue is clean, tidy and it is safe to say a refreshing place to relax and unwind. We had lunch and drinks in the lounge area which again was superb. However, it was a surprise to find that the pool and jacuzzi areas are accessed by the public. Our fabulous relaxing day was temporarily disturbed for approximately 90 mins when a noisy family with young children showed up to use the pool. Otherwise, a fantastic venue!

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Verified review Visited July 2011
Posted 3 years ago
This spa experience is fantastic, i wish i could do it every week but will defenately do once a month through wahanda and am glad to find this site. This spa is very nice and the staff are great.
Thanks

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Verified review Visited July 2011
Posted 3 years ago
This is a must, everyone has to enjoy themselfs, but this is time out for you and to be beyond relaxed is a under statement. A must purchase and every month at that.

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Verified review Visited July 2011
Posted 3 years ago
Daughter treated me to this package which was very good value for money. The spa is quite small but as there were not many people using it it was fine.The staff team are great and could not do enough for you, they seem really happy in their jobs.
The facilities are comparable with other spa's that I have been to although I would like to see some hydrotherapy/pressure taps on the side of the pool as you generally get a very powerful neck and shoulder massage to help with the stress knots.
Had a mini pedicure included in the deal but on checking my paperwork afterwards it should have been a mini manicure as well. Would return and reccomend to others

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