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Venue rating

3.5

21 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Images Nails & Beauty Windsor
Images Nails & Beauty Windsor
46 Peascod Street,
Windor, Berkshire, SL4 1DE
United Kingdom

Nail Salon

Images Nails & Beauty Windsor
46 Peascod Street,
Windor, Berkshire, SL4 1DE
United Kingdom

Opening hours

Mon - Sat 9:00 am - 7:00 pm
Sun 10:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Nail Salon in Windsor
Tagged as: Salon | Nail Salon

Images Nails & Beauty Windsor part of IMAGES Nails & Beauty Salons

Images is a long and established nail and beauty salon that has specialised in the nail care industry for over ten years. We are dedicated in achieving high customer satisfaction by offering excellent nail and beauty services using good quality products in an attractive environment. All our technicians are fully trained and have a minimum of four years experience and receieve ongoing training.


We offer a wide range of beauty treatments and products, catering for the needs of both men and women. Our services ranges from the most basic services that are on offer in other nail salons such as manicures and waxing, to more exclusive treatments like 3D nail art and paraffin wax treatments, thus we are able to accommodate for all pockets and tastes at reasonable prices.


We have three other salons in London: Clapham Common, Brixton, Putney and Kensington

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.5

Chain rating

Based on 21 reviews

5 stars 7
4 stars 7
3 stars 3
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair removal
  • Hollywood Waxing (1)
  • Waxing (2)
  • Massage
  • Swedish Massage (2)
  • Nails
  • Gel Nails (3)
  • Manicure (5)
  • Pedicure (6)
  • Two Week Manicure (4)
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Verified review Visited May 2015
Posted 2 months ago
Absolutely horrific experience at this place! They asked to reschedule my appointment soon after I booked as the beautician was off sick. Not a problem, I rescheduled. 5 mins before my rescheduled appointment, when I was already walking to the salon, I get a call from them saying that the beautician wasn't there so can they reschedule for 3 hours time. I go to the salon and ask them to reschedule in an hour as I had driven a while to get there and couldn't hang around. I should have just cancelled at that point, but I gave them the benefit of the doubt. BIG mistake!

They called a beautician from another branch to come and do my appointment. As soon as I walked into the room it was clear she didn't know where anything was and wasn't prepared at all. Rather than leaving the room to let me undress, she hovered right next to me, watching me intently until I had removed my clothes and sat on the table. There was no towel to cover myself with, so I asked her for one as I was left lying on the table for about 5 mins while she looked for things.

As soon as the wax began, I knew something wasn't right. First of all, she seemed unsure when I said I wanted a hollywood with hot wax (no one should ever be surprised that you want hot wax used for a hollywood!!) Then, when she started, she went over the same area twice or three times, and pulled the hairs out the wrong way! The last straw was when I realised she had gotten my hairs matted and stuck together with the wax and she actually had to use a pair of SCISSORS to remove it!!!!!! (Bear in mind this is a very sensitive and delicate area we're talking about!)

The experience had gone WAY too far, and was more like an amateur beauty session gone wrong than a professional salon treatment, so I told her I was leaving. Needless to say, I didn't pay for this disgusting service and notified Wahanda immediately about the salons shoddy service. There was no apology from the salon manager, just a disgruntled look when I told her how terrible the service was and a "go tell Wahanda" comment.

I was livid and extremely upset by the whole thing. I'd advise anyone wanting a wax to steer clear of this place. It's worth going into London if you want a proper hot wax done.

Massive kudos to Wahanda's community management and customer service team who were so quick and helpful with this matter!

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Verified review Visited April 2015
Posted 2 months ago
very friendly staff and clean location. pedicure was quick but nicelty done and there was a large range of OPI nail colours to choose from

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Verified review Visited April 2015
Posted 3 months ago
I had a Pedicure Treatments and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 4 months ago
The staff was very friendly. They are reliable and efficient. I would recommend that you use all of the Images Nail Salons.

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Verified review Visited March 2015
Posted 4 months ago
The pedicure was supposed to be for one hour but I was finished after 30 mins. Very rushed. It didn't look like the man who did my pedicure had any training. One toenail is very rounded and the other is completely square. More care and attention is needed. It's not exactly cheap.

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Verified review Visited March 2015
Posted 4 months ago
The service was good but not the best I have experienced. Importantly the end result was good but it really depends on how well the manicure lasts. I was asked if I was happy with the result which often you don't get the opportunity to feed back directly.

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Verified review Visited February 2015
Posted 5 months ago
I had a Manicure Treatments and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 5 months ago
Very chatty and friendly making me relaxed. She was confident and did the job meticulously so a very good waxing result!

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Verified review Visited January 2015
Posted 6 months ago
The manicurist chopped into my skin so much I bled And now have an infection around my nail. They did not look professional and did not care that I was bleeding and in pain.

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Verified review Visited June 2014
Posted 1 year ago
Bit disappointing. Unfortunately not 2 weeks, more like 3 days. Started to chip after just 3 days. And when cutting my cuticles, got nipped and it bled for ages and painful. Manicurist said I had a cut there already but pretty sure I didn't! Great offer from Wahanda but not sure would do repeat visit. A shame really.

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Verified review Visited March 2014
Posted 1 year ago
Very friendly staff and lovely decor. Nice and quiet in the massage room and relaxing music is played. would definitely recommend and visit again.

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Verified review Visited April 2014
Posted 1 year ago
A very functional pedicure. The staff member was very pleasant but it was only when I came out that I realised I had been in and out in just over 30 minutes.
A very brief foot massage, no moisturiser, no leg massage.
I felt like I had got a Express Pedicure for the price of a luxury pedicure!

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Verified review Visited February 2014
Posted 1 year ago
I would definitiely tell my friends about IMAGES in Windsor, the massage was brilliant and very relaxing, the lighting and the music was perfect and the staff were very friendly. There was a bit of a mix up with my appointment time as my online booking hadn't made it's way into their appointment book, but the staff member was very polite and apologetic. Would definitely return in future.

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Posted 1 year ago
I went there with a friend and we both really enjoyed it! The Therapist was really friendly and the everything was really clean and organised. We would both definitely go back.

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Posted 1 year ago
Located near the station this is a great little salon! The technician was friendly and did a fantastic job of shaping my nails. Having never had shellac before, I was very impressed with how my nails looked and will certainly now choose shellac from now on. I highly recommend the Nail Lounge!

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Posted 1 year ago
Brilliant services and treatment! Its been 3 weeks and gel nails still look fab. I will come again for polish change soon!

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Posted 1 year ago
From the moment I walked in staff was really friendly and communicative about the treatment & process. Overall really happy with the facial, especially with the extractions!

Thanks - will definitely go back

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Posted 1 year ago
Really nice salon. Clean and spacious. Really friendly staff. Originally wanted semi perm eyelashes but since it was busy, I got a mani instead. Definitely poppin back to images in 2 weeks.

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Posted 1 year ago
Really nice salon. Clean and spacious. Really friendly staff. Originally wanted semi perm eyelashes but had to have individuals as the therapist was on holiday. I am happy with the result though.

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Posted 1 year ago
I had a manicure treatment at Images with a friend and I had a great time. The atmosphere was very relaxing, the staff seem polite and the treatment was done to a fantastic standard. Great experience! My nails are still lasting to this day

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