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Venue rating

3.5

93 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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IMAGES London - Kensington
IMAGES London - Kensington
18 Kensington Church Street,
Kensington, London, W8 4EP
United Kingdom

Nail Salon

IMAGES London - Kensington
18 Kensington Church Street,
Kensington, London, W8 4EP
United Kingdom

Opening hours

Mon - Fri 9:30 am - 7:00 pm
Sat 9:30 am - 7:30 pm
Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

IMAGES London - Kensington part of IMAGES Nails & Beauty Salons

Images is a long and established nail and beauty salon that has specialised in the nail care industry for over ten years. We are dedicated in achieving high customer satisfaction by offering excellent nail and beauty services using good quality products in an attractive environment. All our technicians are fully trained and have a minimum of four years experience and receieve ongoing training.


We offer a wide range of beauty treatments and products, catering for the needs of both men and women. Our services ranges from the most basic services that are on offer in other nail salons such as manicures and waxing, to more exclusive treatments like 3D nail art and paraffin wax treatments, thus we are able to accommodate for all pockets and tastes at reasonable prices.


We have three salons in London: Clapham Common, Brixton, Putney and Kensington

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Services

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Comments

Reviews (written by customers after their visit)

3.5

Chain rating

Based on 93 reviews

5 stars 19
4 stars 34
3 stars 18
2 stars 15
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Massage
  • Foot Massage (3)
  • Hand Massage (3)
  • Medical & Dental
  • Teeth Whitening (1)
  • Nails
  • Gel Nails (11)
  • Manicure (16)
  • Nail Extensions & Overlays (5)
  • Pedicure (39)
  • Two Week Manicure (34)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 1 month ago
I booked the highlights half head treatment for the first time at this salon! The ambience & staff are very friendly, the result is great, I had a lot of positive attention & I have been explained about extra cost for additional lowlights. They also offer a 20% discount for all treatments for all Wahanda's customers! I highly recommend this place!

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Verified review Visited May 2015
Posted 1 month ago
The basin where you get the pedicure done is clean, but the towels don't look fresh and so also the beauty studio on the corner. They did not let my nails dry so they had to do it twice and it took ages. Not impressed!

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Verified review Visited May 2015
Posted 1 month ago
Great place in a convenient location with convenient opening hours. The pedicure was good and there was a huge range of nail colours available.

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Verified review Visited May 2015
Posted 1 month ago
The appointment was on time and the last who did my nails was meticulous and made sure my nails looked perfect. The lady who did my nails did not move once from the time she started doing my nails which was a very nice experience as I felt that she was 100% focused on me and doing the best job.
I will go back.

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Verified review Visited May 2015
Posted 2 months ago
I had a shellac manicure done, which was ok. The staff were friendly but unfortunately not very professional. My manicurist kept getting distracted as she was also dealing with other customers which was slightly frustrating.

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Verified review Visited April 2015
Posted 2 months ago
Very average service received and won't be going back as not worth £30 for a standard pedicure. The girl scrubbed my foot so hard that I flinched at some point. The girls were more interested in checking their mobiles than in customers!

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Verified review Visited April 2015
Posted 3 months ago
I booked last minute online to be charged different from what was quoted.
It was only £5 difference but would have been nice to be told.

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Verified review Visited April 2015
Posted 3 months ago
I appreciated the staffs willingness to listen to my requests, they truly wanted to cater to my needs and make sure I left the shop with a great experience, they were polite, kind and very approachable. They all seemed to multi-task efficiently and were able to serve more than one customer as it was a busy Good Friday, this could have gone badly if they had forgotten about a customer. This is the third time I've been to Images and every experience has been similar in a positive way.

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Verified review Visited March 2015
Posted 3 months ago
Staff were very accomadting. The manicure was excellent and very detailed. It would have been nice to have some music but very clean and would go there again for sure.

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Verified review Visited March 2015
Posted 3 months ago
Nice venue with great girls, the hand massage is amazing ;-) not the beat deal over london, a little bit overprice for the service given

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Verified review Visited February 2015
Posted 4 months ago
Terrible experience

I booked my mother to have a manicure and pedicure. I have just arrived home to see the condition of her nails. Absolutely appalling. Firstly, it's clear to see the poor and low grade quality of the nail polish used. Her feet were barely exfoliated with minimal cuticle work. The worse part is the state of the finish- never in history have I seen cling film being used to preserve a pedicure?? The polish was cracked and chipped on her nail bed. Tried to contact them but very unhelpful-Absolutely terrible service.

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Verified review Visited February 2015
Posted 4 months ago
I didn't get te nails I wanted and I'm disappointed as my nails have already started coming away from my nails. Some have now chipped

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Verified review Visited February 2015
Posted 4 months ago
The staff was friendly and I was not rushed during my appointment. It was a very relaxing experience and great location.

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Verified review Visited January 2015
Posted 5 months ago
I had a Acrylic Nail extension and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 5 months ago
My nails have started chipping and it has not even been a day since I had the shellac treatment done.

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Verified review Visited December 2014
Posted 6 months ago
The venue was nothing to shout about. The owner was playing games on his computer and playing really loud Vietnamese music which was not relaxing at all. I was the only customer at the time luckily. The manicure was good value for money however I had to tell the therapist to seal the nail to avoid chipping. Instead of using cotton pads they used kitchen roll which was unfortunate. There is definitely room for improvement!

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Verified review Visited December 2014
Posted 6 months ago
The sofas are really comfortable and help in making the moment more relaxing. Staff is polite and helpful.
I would definitely go back.

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Verified review Visited October 2014
Posted 7 months ago
Great value and really quick service, I was very happy with the result and will definitely be back again soon!

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Verified review Visited October 2014
Posted 7 months ago
Staff was friendly. The space is nice, but it could be warmer and prettier. The pedicure is soft, doesn't touch callous or similar. The cleanness is ok, but I would use an extra towel to let the costumer leave feet on a soft surface rather than hard wood.

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Verified review Visited October 2014
Posted 8 months ago
I had a Shellac Nails and have awarded it 4 stars.

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