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Venue rating

3.5

83 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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IMAGES London - Kensington
IMAGES London - Kensington
18 Kensington Church Street,
Kensington, London, W8 4EP
United Kingdom

Nail Salon

IMAGES London - Kensington
18 Kensington Church Street,
Kensington, London, W8 4EP
United Kingdom

Opening hours

Mon - Fri 9:30 am - 7:00 pm
Sat 9:30 am - 7:30 pm
Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

IMAGES London - Kensington part of IMAGES Nails & Beauty Salons

Images is a long and established nail and beauty salon that has specialised in the nail care industry for over ten years. We are dedicated in achieving high customer satisfaction by offering excellent nail and beauty services using good quality products in an attractive environment. All our technicians are fully trained and have a minimum of four years experience and receieve ongoing training.


We offer a wide range of beauty treatments and products, catering for the needs of both men and women. Our services ranges from the most basic services that are on offer in other nail salons such as manicures and waxing, to more exclusive treatments like 3D nail art and paraffin wax treatments, thus we are able to accommodate for all pockets and tastes at reasonable prices.


We have three salons in London: Clapham Common, Brixton, Putney and Kensington

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Comments

Reviews (written by customers after their visit)

3.5

Chain rating

Based on 83 reviews

5 stars 17
4 stars 31
3 stars 16
2 stars 12
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Massage
  • Foot Massage (3)
  • Hand Massage (3)
  • Medical & Dental
  • Teeth Whitening (1)
  • Nails
  • Gel Nails (11)
  • Manicure (16)
  • Nail Extensions & Overlays (5)
  • Pedicure (35)
  • Two Week Manicure (29)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 week ago
Terrible experience

I booked my mother to have a manicure and pedicure. I have just arrived home to see the condition of her nails. Absolutely appalling. Firstly, it's clear to see the poor and low grade quality of the nail polish used. Her feet were barely exfoliated with minimal cuticle work. The worse part is the state of the finish- never in history have I seen cling film being used to preserve a pedicure?? The polish was cracked and chipped on her nail bed. Tried to contact them but very unhelpful-Absolutely terrible service.

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Verified review Visited February 2015
Posted 1 week ago
I didn't get te nails I wanted and I'm disappointed as my nails have already started coming away from my nails. Some have now chipped

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Verified review Visited February 2015
Posted 1 week ago
The staff was friendly and I was not rushed during my appointment. It was a very relaxing experience and great location.

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Verified review Visited January 2015
Posted 1 month ago
I had a Acrylic Nail extension and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 1 month ago
My nails have started chipping and it has not even been a day since I had the shellac treatment done.

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Verified review Visited December 2014
Posted 2 months ago
The venue was nothing to shout about. The owner was playing games on his computer and playing really loud Vietnamese music which was not relaxing at all. I was the only customer at the time luckily. The manicure was good value for money however I had to tell the therapist to seal the nail to avoid chipping. Instead of using cotton pads they used kitchen roll which was unfortunate. There is definitely room for improvement!

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Verified review Visited December 2014
Posted 2 months ago
The sofas are really comfortable and help in making the moment more relaxing. Staff is polite and helpful.
I would definitely go back.

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Verified review Visited October 2014
Posted 3 months ago
Great value and really quick service, I was very happy with the result and will definitely be back again soon!

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Verified review Visited October 2014
Posted 3 months ago
Staff was friendly. The space is nice, but it could be warmer and prettier. The pedicure is soft, doesn't touch callous or similar. The cleanness is ok, but I would use an extra towel to let the costumer leave feet on a soft surface rather than hard wood.

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Verified review Visited October 2014
Posted 4 months ago
I had a Shellac Nails and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 4 months ago
Nice staff, good service. Shellac hasn't lasted as long as normal unfortunately. Good choice of colour and quick service to fit in my lunch break.

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Verified review Visited October 2014
Posted 4 months ago
I've been here twice now. My nails were perfect the first time, I'd go as far as saying it was the best I've had but then yesterday I went back and had a different nail therapist and it was very average. Also would be nice if they served a drink.

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Verified review Visited September 2014
Posted 5 months ago
I had a Pedicure Treatments and have awarded it 3 stars.

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Verified review Visited July 2014
Posted 6 months ago
Great experience! Staff where professional and focused, and I was made to feel at home. The pedicure treatment was really good and my feet when fresh and renewed. I when be going back.

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Verified review Visited August 2014
Posted 6 months ago
I booked a deluxe pedicure, but it wasn't deluxe at all. She didn't do a great job with the massage. After that she filed my toe nails way too short.
The girl next to me got a normal pedicure, and she got the same treatment as I did. So why did I pay more?

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Verified review Visited August 2014
Posted 6 months ago
I have had nails extension in different places in London, but by far this was the worse. I walked into the spa and the girls inside didn't speak English in front of me, the girl that started working on my nails didn't listen to what I asked her to do, and didn't even ask the shape that I wanted. In the end the nails were quite thick and too long.

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Verified review Visited August 2014
Posted 6 months ago
Excellent service. Did an amazing job. Immaculate attention to detail. Would definitely recommend and go again. I had shellac nails done and they are far better than recent places I have had them done

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Verified review Visited August 2014
Posted 6 months ago
The 55 min pedicure finished in 25 mins. The staff were not that helpful. Not great value for money. The deluxe was more of an express.

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Verified review Visited July 2014
Posted 7 months ago
THis was a really quick efficient service, very professional and polite staff, great pedicure and good choice of colours. Would recommend!

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Verified review Visited July 2014
Posted 7 months ago
When I arrived, the staff were not aware that the manicure and pedicure where booked and started frantically trying to figure out who will do it. Once they agreed on that, the lady that was doing the manicure didn't know what she was doing - didn't file properly (brittle ends, no smooth lines, very bad shaping, didn't work the cuticles properly), they diluted the nail varnish that I picked out with acetone, which made the coverage of the nail very thin and bad quality. All in all, I will NEVER think of coming there again and would not recommend anyone to go either. Extremely poor quality of manicure. The atmosphere, however, was nice... but that doesn't really do it, if the actually mani/pedi itself was horrible.

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