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Venue rating

3.9

14 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Horizons Health & Beauty Spa at Apollo Hotel
Horizons Health & Beauty Spa at Apollo Hotel
Apollo Hotel,
Aldermaston Roundabout, Basingstoke, Hampshire, RG24 9NU
United Kingdom

Hotel Spa

Horizons Health & Beauty Spa at Apollo Hotel
Apollo Hotel,
Aldermaston Roundabout, Basingstoke, Hampshire, RG24 9NU
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Horizons Health & Beauty Spa at Apollo Hotel

Horizons Spa is a tranquil haven where not only can you escape from the cares of the outside world but where the very latest treatments in health and beauty await you. Relax in an oasis of calm and emerge refreshed and invigorated.The Hotel consists of 125 superb non smoking bedrooms which include luxury suites and executive rooms all equipped with Free WiFi high speed internet access, which combined with a large Conference Centre and Health Club makes the Apollo one of the best equipped hotels in Basingstoke.

The Gym consists of a luxurious indoor pool; steam room; sauna and spa pool, the perfect place to unwind after a busy day or after a workout in the well equipped gym on the first floor.

Our treatment rooms offer a wide range of ancient and modern treatments for both men and women.

We use the latest in equipment and products - Elemis, OPI, and St. Tropez to name just a few, offering top-to-toe treatments.

Please note treatments are on a first come first served basis, please call the spa to confirm times and treatment choices.

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 14 reviews

5 stars 4
4 stars 6
3 stars 3
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (5)
  • Face
  • Facials (2)
  • Fitness
  • Swimming (5)
  • Massage
  • Indian Head Massage (1)
  • Sports Massage (1)
  • Therapeutic Massage (4)
  • Nails
  • Manicure (3)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited March 2015
Posted 5 days ago
Really enjoyed our spa weekend. Would do it again. Every thing was spot on, food was good, room was clean,but basic. Overall the weekend was good value for money

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Verified review Visited March 2015
Posted 6 days ago
Lovely staff, would of preferred private changing facilities but was ok. Lovely massage room and heated bed. Afternoon tea was lovely.

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Verified review Visited March 2015
Posted 6 days ago
I cannot fault the staff or the venue, which I have used on a few previous occasions, sadly this time they were unable to offer the treatment as the appointment hadn't been communicated to them by Wahanda, so after a short wait I had to return home without the hoped for relief from stiffness in my neck and shoulder.
When I arrived home, I sent a quick email to Customer Services at Wahanda and other than one missed call on my mobile requesting me to call them back, I am still waiting 24 hours later for confirmation of a refund. Very frustrating and extremely disappointing!

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Verified review Visited March 2015
Posted 1 week ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 2 weeks ago
I went for a Two Night Spa Break and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 month ago
It is a nice place to stay and the location is great if you want to jump into the car and go shopping as it's just 5 minutes away. The staff were friendly and accomodating and the room was clean and to a fairly good standard.

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Verified review Visited January 2015
Posted 2 months ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 2 months ago
very good value for money only downfall was the changing rooms didn't have cubicles and the floor everywhere was soaking wet so trying not to get your clothes wet was an issue .staff where very obliging and helpful food was good and treatment was good girls were very friendly and willing to help would recommend to anyone

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Verified review Visited November 2014
Posted 4 months ago
I went for a Two Night Spa Break and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 4 months ago
I went for a Spa Sale Exclusive Spa Day and have awarded it 3 stars.

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Verified review Visited November 2014
Posted 4 months ago
I booked this as a treat for my mum, sister and I. Upon arrival everything seemed fine, was given a robe (which was ripped and see through), a towel and slippers. I then went for my treatments - a back massage and a file and polish. The therapist was lovely and the treatments were good. I then went into the 'spa' area to wait whilst my mum had her treatments. This is where is all went downhill. The changing rooms were dirty and floor soaking wet, the steam room was absolutely filthy with stained seats, clumps of hair on the floor and wasn't a proper steam room as when you are in a steam room, you aren't meant to see anything. The sauna was so-so. The jacuzzi was another story - it obviously hadn't been cleaned in a very long time as there was scum floating on top and when it was switched on, it would turn into a foam which is actually other people's dirt etc - disgusting! We were then booked in for afternoon tea at 2.30, so we went into Basingstoke for the spare 2 hours we had rather than hang around there. At first, the one member of staff running the whole bar area wasn't very friendly - which was understandable as she was on her own with a private party going on at the same time. However another member of staff joined her and she started to smile. The afternoon tea was good, not a big selection of sandwiches, but the desserts were lovely.

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Verified review Visited October 2014
Posted 4 months ago
Excellent day. Lovely helpful staff and both myself and my daughter enjoyed the spa and facilities. Lovely massage by nice friendly girls.
Afternoon tea was gorgeous. Would highly recommend.

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Comments

4 months ago
Thank you for the lovely comment! We look forward to welcoming you in the future!

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Verified review Visited July 2014
Posted 8 months ago
I had a Pre-Holiday Pamper Package and have awarded it 4 stars.

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Comments

8 months ago
hi Amy,
We are glad you enjoyed your treatment. hope to see you again!
Sarah @ Horizons

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Verified review Visited April 2014
Posted 10 months ago
Had a lovely time at the Spa @ Apollo Hotel, Basingstoke. Staff were very helpful and friendly. Our beautician Sarah was fantastic would recommend her. We will be coming back for more treatments!

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Comments

10 months ago
Hi Amy,

Thank you for the lovely comments and we look forward to seeing you again!
From Horizons.

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