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Venue rating

4.3

38 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Holmer Park Spa and Health Club
Holmer Park Spa and Health Club
Cleeve Orchard,
Hereford, HR1 1LL
United Kingdom

Day Spa

Holmer Park Spa and Health Club
Cleeve Orchard,
Hereford, HR1 1LL
United Kingdom

Opening hours

Mon - Wed 9:00 am - 7:00 pm
Thur - Fri 9:00 am - 8:30 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Day Spa in Hereford
Tagged as: Day Spa

Holmer Park Spa and Health Club part of Imagine Spas

Welcome to the Holmer Park Spa and Health Club. Indulge yourself in our relaxing atmosphere. Alongside our wide range of Spa treatments on offer, enjoy our lovely facilities, including a Roman Pool and a gymnasium.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 38 reviews

5 stars 20
4 stars 13
3 stars 3
2 stars 0
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (6)
  • Body Treatments (7)
  • Body Wraps (7)
  • Heat Treatments (4)
  • Hydrotherapy (4)
  • Rasul and Mud Treatments (4)
  • Steam and Sauna Therapy (12)
  • Face
  • Eye Treatments (5)
  • Facials (7)
  • Fitness
  • Swimming (14)
  • Hair removal
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (4)
  • Therapeutic Massage (7)
  • Nails
  • Gel Nails (6)
  • Manicure (1)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 2 weeks ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 4 stars.

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Comments

1 week ago
Dear Gemma

Thank you for taking the time to award us 4 stars. We hope to welcome you back to Holmer Park very soon.
Kind Regards
Victoria Oliver
Regional Spa Manager

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Verified review Visited July 2015
Posted 1 month ago
Excellent twilight experience, came away feeling rejuvenated and refreshed. We'll definitely be back. Staff in particular were really nice and helpful.

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Comments

1 week ago
Dear Lyndsay

Thank you so much for taking the time to award us 5 stars and leave us such kind comments. I hope you will return to us very soon.
Kind Regards
Victoria Oliver
Regional Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
All I can say is that I am making an appointment with the Manager - my daughter and her friend loved the spa itself but the rest well!!!! Spoilt her birthday present

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Comments

1 week ago
I do believe the General Manager has met with yourslef in person and the issues have been resolved. Please do not hesitate to contact me should you need any futher assistance.
Kind Regards
Victoria Oliver
Regional Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
We had a very nice relaxing time. The jacuzzi s was not working when we got there but they had them up and running soon after.. very good staff and nice snd clean.

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Comments

1 week ago
Dear Mummie1
Thank you for awarding us 4 stars. I'm glad we managed to rectify the problem with the jacuzzi quickly and efficiently. Here at Holmer Park we pride ourselves on our staff being friendly and im glad this came across on the day you visited. Keep an eye out for new offers and we would love to welcome you back soon.
Kind Regards
Victoria Oliver
Regional Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
Brilliant day! Staff were very friendly and helpful, great value treatments were very relaxing, facilities were great & Overall very impressed

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1 month ago
Dear Alix
Thank you for taking the time to ward us 5 star's we hope to welcome you back in the very near future
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited June 2015
Posted 1 month ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 5 stars.

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1 month ago
Dear Matthew
Thank you for taking the time to award us 5 stars. We hope to welcome you back to Holmer Park in the very near future.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited May 2015
Posted 2 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 5 stars.

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Comments

2 months ago
Dear Liam
Thank you for taking the time to award us 5 stars. We hope to welcome you back to Holmer Park in the very near future.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited May 2015
Posted 2 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 5 stars.

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Comments

2 months ago
Dear Megan
Thank you for taking the time to award us 5 stars. We hope to welcome you back to Holmer Park in the very near future.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited May 2015
Posted 2 months ago
A great way to spend an afternoon and great value for money. Staff were very welcoming.
Treatments probably better than the spa

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Comments

2 months ago
Thank you for your very kind comments. I'm delighted you felt welcome and you enjoyed the treatments you received. We pride ourselves on being great value for money and a memorable customer experience. Be sure to sign up to our enews to receive offers and exclusive discounts straight to your inbox. We look forward to welcoming you back to Holmer Park in the very near future.
Kind Regards
Olivia Simpson
Spa Manager

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Posted 3 months ago
I visited the spa recently for the first time and could not complain. Fantastic building - gorgeous décor and facilities, also very clean. Excellent customer service- especially the spa manager, very professional, she gave us a warm welcome, a tour of the facilities and also delivered the most fantastic treatments to my friend and I!! Lovely atmosphere throughout. I will definitely be booking again.

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2 months ago
Dear Sian
What lovely feedback. I'm delighted you enjoyed you day with us and I'm glad I had an impact on your experience. We have some amazing offers and some exciting new additions coming soon so please ensure you have signed up to our enews to receive these straight to your inbox. I would love for you to visit us again in the very near future.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited April 2015
Posted 3 months ago
Not many facilities. Unfortunately fully booked so I couldn't have a treatment so I am unable to review that. Low rating due to lack of facilities & it not being very clean.

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2 months ago
Dear Laura
My apologies you were unable to book a treatment on your visit, we do suggest you book treatments in advance to guarantee availability. We offer a well designed facility in a beautiful setting, equipped with state of the art machines to meet all our guests requirements. We also work diligently to ensure the club facilities are impeccably maintained. Our facilities include: Fully equipment gym, 20 metre indoor roman pool, Sauna, Aroma steam room, Salt steam room and 2 Jacuzzi's as well as 2 relaxation rooms in the spa. I'm very sorry you did not enjoy your experience with us and I hope you do decide to return in the near future.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited April 2015
Posted 3 months ago
Not enough staff to hand. Didn't know where we were going - therapists lovely though and great treatments. Would come back

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2 months ago
Thank you for taking the time to give us your feedback. I'm so glad you enjoyed your treatments and that you would return to us. We strive for excellent customer service but we understand we do not always get this right, we take all feedback as constructive and use it educate the team.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited April 2015
Posted 3 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 5 stars.

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2 months ago
Thank you for awarding us 5 stars. We hope to welcome you back to Holmer Park in the very near future.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited April 2015
Posted 3 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 4 stars.

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2 months ago
Thank you for awarding us 4 stars. We hope to welcome you back in the very near future for a 5 star experience.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited April 2015
Posted 3 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 4 stars.

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2 months ago
Thank you for awarding us 4 stars. We hope to welcome you back in the very near future for a 5 star experience.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited March 2015
Posted 4 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 3 stars.

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2 months ago
Thank you for awarding us 3 stars. We hope to welcome you back in the very near future for a 5 star experience and we welcome any feedback on how we can improve our customer experience.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited March 2015
Posted 4 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 5 stars.

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2 months ago
Dear Diana
Thank you for taking the time to award us 5 stars. We hope to welcome you back in the near future.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited March 2015
Posted 4 months ago
I went for a Exclusive 2 for 1 Half Day Discover Spa Day and have awarded it 4 stars.

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2 months ago
Thank you for awarding us 4 stars. We hope to welcome you back in the very near future for a 5 star experience.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited March 2015
Posted 4 months ago
I went for a Half Day Thermal Relaxation Spa Day and have awarded it 3 stars.

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Comments

2 months ago
Thank you for awarding us 4 stars. We hope to welcome you back in the very near future for a 5 star experience and we welcome any feedback on how we can improve our customer experience.
Kind Regards
Olivia Simpson
Spa Manager

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Verified review Visited February 2015
Posted 5 months ago
I loved the place , the staff were knowledgeable and friendly , the steam rooms were fab, but the pool was far too cold .

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2 months ago
Dear Shelley
I'm thrilled you enjoyed your experience with us. Our therapists are trained to the highest level and have regular training to keep a good knowledge of the products. The pool is kept to consistent 29 degrees to comply with health and safety pool operation guidelines. I do hope you return to us in the near future.
Kind Regards
Olivia Simpson
Spa Manager

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