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Venue rating

3.9

20 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Hilton Southampton Hotel
Hilton Southampton Hotel
Bracken Place,
Chilworth, Southampton, SO16 3NG
United Kingdom

Hotel Spa

Hilton Southampton Hotel
Bracken Place,
Chilworth, Southampton, SO16 3NG
United Kingdom

Opening hours

Mon - Wed 10:00 am - 6:00 pm
Thur - Fri 10:00 am - 7:00 pm
Sat 10:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Hilton Southampton Hotel part of Hilton Hotel Spas

Hilton Southampton Hotel is ideally located just ten minutes from Southampton International Airport (SOU) and only four miles from Southampton city center. Discover Southampton attractions and explore England's South Coast with ease from this comfortable and convenient Southampton hotel. The hotel's proximity to the Southampton Docks makes it an ideal venue for a pre-cruise stopover.

Enjoy a tranquil setting in a wooded landscape in this Southampton hotel. Indulge in contemporary à la carte cuisine served in elegant surroundings at the restaurant and savor a morning coffee or light snack at Costa. Relax at the comfortable hotel bar watching the latest sporting events and browsing the internet using free WiFi in public areas.

Host a conference or corporate event for up to 200 people in one of the hotel's 14 meeting rooms. After a long day, rejuvenate in the fully equipped LivingWell Health Club or enjoy a refreshing swim in the 13-meter indoor pool. Relax in the sauna and steam room or retire to a comfortable and stylish guest room and unwind with a 32-inch TV and 24-hour room service.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Southampton?
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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 20 reviews

5 stars 5
4 stars 9
3 stars 5
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body Exfoliation Treatments (4)
  • Facials (7)
  • Steam and Sauna Therapy (17)
  • Swimming (8)
  • Therapeutic Massage (6)
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Have you been here? Write a review
Verified review Visited December 2014
Posted 5 months ago
Due to fire in Spa we didn't have treatments or use of facilities which was a shame. The rest of the package was fantastic, food was excellent, room spacious and spotless and all staff were friendly and helpful. Would definitely stay again and recommend to others.

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Verified review Visited November 2014
Posted 6 months ago
The Hilton provided excellent facilities and treatments, the staff went above the call of duty to make our stay on of the best I've experienced

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Verified review Visited September 2014
Posted 8 months ago
Overall I would say it was okay.
The hotel is nice, however once I got into my room, there was still rubbish left on the table. The bed was quite unleveled and squeeky.
The staff are so friendly and helpful.
The spa facilities were a bit of a let down. Gym was basically a room with two tredmills, 3 bikes and a all in one resistance machine.
Sauna was average. Steam room was a bit dirty to me.
Massage was so lovely!
The restuarant was nice, great service. Starter and desert was nice. Didnt like the steaks as my main.
Overall, it was okay. Expected more from the Hiltons.

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Verified review Visited August 2014
Posted 8 months ago
I went for a One Night Pamper Spa Break and have awarded it 4 stars.

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Verified review Visited September 2014
Posted 8 months ago
It was a disaster from the beginning but it eventually got better.
Upon arrival, we were unable to check in. Our email said check in at 2pm, we got there and the hotel said 3pm instead. We explained to them we had travelled from London (very long journey) to get here for 2pm based on the email confirmation but they still didn't accommodate us. To make things worse, our room was not even ready at 3pm!!! The dinner (Singapore rice) at the restaurant was horrendous so we had to pay for a taxi to the city to grab a meal. But a gentleman by the name of Tom was AMAZING!! He did all he can to make us happy and we really appreciated his excellent customer service. Thanks Tom

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Verified review Visited September 2014
Posted 8 months ago
I had a great stay but the hotmail had a feeling similar to being in a rest home. The menu for the dinner was over the top and seemed to be trying to hard compared to what the good was like when it came out. The main complaint I had with the dinner was the time between the starter and main because by the time the main came out we had lost out apatite and didn't really touch the main.

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Verified review Visited August 2014
Posted 8 months ago
I went for a One Night Pamper Spa Break and have awarded it 4 stars.

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Verified review Visited July 2014
Posted 10 months ago
Good value for money. Dinner was delicious and our actual treatment was nice. However the spa area was disappointing. There wasn't anywhere to lounge, just two seats, not quite as relaxing as we'd hoped.

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Verified review Visited July 2014
Posted 10 months ago
I went for a One Night Pamper Package and have awarded it 4 stars.

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Verified review Visited June 2014
Posted 11 months ago
The spa was lovely and therapists very friendly and professional. Unfortunately our stay was marred by the low standard of service in the hotel. We were assigned a room which was already occupied, were snapped at by rude bar staff on two occassions and the service in the restaurant was extremely slow.

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Verified review Visited May 2014
Posted 11 months ago
I went for a One Night Pamper Package and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 11 months ago
I went for a One Night Pamper Package and have awarded it 4 stars.

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Verified review Visited May 2014
Posted 1 year ago
We enjoyed our pamper package weekend away. We were allowed to check in a bit earlier which was very accommodating. We unfortunately didn't get our robes and slippers straight away. I had to ask about our welcome glass of bubbly 6 hours after our arrival. We had to wait 15/20 mins for our dinner reservation without so much as an apology. The food was lovely- huge choice and great quality. Service was hit and miss... Breakfast was great and the staff serving we're lovely. We didn't realise it was so close to pepper pig world so there were loads of families staying there. The staff in the Escape Spa were lovely and friendly. We had a great couples massage and facial. The overall stay was great but just a few blips.

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Verified review Visited May 2014
Posted 1 year ago
I went for a One Night Pamper Package and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 1 year ago
I went for a One Night Pamper Package and have awarded it 3 stars.

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Verified review Visited April 2014
Posted 1 year ago
Very good value ,the staff is outstanding !!!!!!!!!!!
I ' m going there again for sure .And they accommodate my son to stay there too.

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Verified review Visited April 2014
Posted 1 year ago
I went for a One Night Pamper Package and have awarded it 4 stars.

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Verified review Visited April 2014
Posted 1 year ago
I went for a One Night Pamper Package and have awarded it 5 stars.

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Verified review Visited April 2014
Posted 1 year ago
I went for a One Night Pamper Package and have awarded it 3 stars.

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Verified review Visited March 2014
Posted 1 year ago
Great package, really good value. The food was amazing and the staff were great. The facial was really nice, I wanted more ! The facilities were good the one downside was the lack of relaxation area ( there were some chairs by the pool with lots of great up to date magazines but a separate warm room would have been great). But I would definitively recommend it!

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