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Venue rating

4.1

34 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Heritage Hair & Beauty
Heritage Hair & Beauty
397 Staines Road,
Bedfont, Feltham, TW14 9HA
United Kingdom

Salon

Heritage Hair & Beauty
397 Staines Road,
Bedfont, Feltham, TW14 9HA
United Kingdom

Opening hours

Mon - Closed -
Tue - Sat 10:00 am - 7:00 pm
Sun 11:30 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Feltham
Tagged as: Salon

Heritage Hair & Beauty

Heritage Hair and Beauty is a newly Refurbished salon, situated in Bedfont, Feltham. Located Next to the Food and Market Shop.

We are 10 minutes drive from Heathrow Airport Terminal 4 and 5. There is ample Free Parking outside the salon at all times. Our nearest station is Hatton Cross.

All our Therapists are qualified and experienced and we assure you 100% customer satisfaction.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 34 reviews

5 stars 17
4 stars 9
3 stars 5
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (2)
  • Facials (9)
  • Hair
  • Hair Colouring and Highlights Treatments (8)
  • Hair Conditioning and Scalp Treatments (5)
  • Hair Consulting (1)
  • Haircuts and Hairdressing (7)
  • Hair removal
  • Threading (2)
  • Waxing (4)
  • Massage
  • Deep Tissue Massage (4)
  • Nails
  • Manicure (2)
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 2 weeks ago
I booked this package for my wife and she gave really good feedback, not only for the services provided and the treatments carried out, but also gave a high regard to the staff, the salon and also the pleasant atmosphere. Will be booking here again soon. Many Thanks! 5 STARS...!

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Verified review Visited May 2015
Posted 2 weeks ago
Quite a distressing experience. Went to the salon on time just to find out that the hairdresser was not at work. A beautician called the owner who informed me that the hairdresser was off sick. Strangely enough, nobody bothered to contact me about this. I am not sure, whether they even had a record of my pre-booked appointment.
On the other hand, I have to give a credit to the owner who re-directed me to another branch which was 3 miles away. I had my service in the end and I am happy with the quality of highlights and and haircut.
Not going back though..

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Verified review Visited April 2015
Posted 1 month ago
I had a Threading Treatments and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 1 month ago
I had a Wash Cut & Hair Conditioning Treatment and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 2 months ago
I had a WASH CUT & BLOW DRY WITH SENIOR STYLIST 27 and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 2 months ago
Very disappointed with my experience. I had been to Heritage a few years ago and wondered why I never went back... Now I know! I arrived at the salon on time and waited 10 minutes to be seen, and was then asked what I was doing there and I told them about my Wahanda appointment. I had rescheduled my appointment two days before and they hadn't jotted down the new time so weren't expecting me, so asked me to wait around for half an hour which wasn't something I could do. They blamed me for the fact they hadn't written down the new time even though I showed them all of my confirmation emails, and it was only when I got up to leave that they offered to see me then. The woman who performed my facial didn't know what the package was so I didn't get what I paid for and it was half an hour less then what was advertised. Also, throughout my treatment, the lady kept leaving me in the room for vast amounts of time to tend to other treatments on other clients. She also conversed to her friend about me in a different language whilst I was present, thinking I would not understand. Very unprofessional and I felt very unwelcomed. I would not recommend.

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Verified review Visited February 2015
Posted 2 months ago
Fourth time going back - love it everytime! Always gets my hair the perfect colour and cut which doesn't usually happen at other hairdressers!

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Verified review Visited January 2015
Posted 3 months ago
I had a WINTER PREP 90MIN PACKAGE and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 3 months ago
Never again!! Turned up and they didn't even have me booked in asked me what I wanted then had to wait for my therapist to arrive 10 mins late! It was that bad I got up whilst the mask was on washed it off myself and walked out. I was left for most of the treatment whilst she watched tv or was on the phone which I could hear the whole thing! I booked the 90 min winter package and didn't get half of what was offered and her reason for that was I didn't ask. She should know as that's what I booked. The massage felt like I was getting slapped in the face! I never really complain but this was Beyond a joke and didn't want anyone else having to pay for this awful treatment

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Comments

3 months ago
Thanks for this review. Was thinking of going for a facial as got chatting to the lady who does them after going for a haircut, and she was trying to persuade me to come in. I won't be going now!

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2 months ago
Please accept our apologies for the inconvenience caused. We will take strict action against the therapist you were booked in with. We have 3 beauty therapist and as you could see from our previous feedback and all our customers are very satisfied. Please kindly call and speak to Parveen and we shall assist you further.

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Verified review Visited January 2015
Posted 3 months ago
She did exactly as I asked. No cutting off extra hair and didn't take 1 hour actually took less. Loved it

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Verified review Visited January 2015
Posted 3 months ago
I had a Eyebrow and Eyelash Tinting and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 4 months ago
The place is easy to find and there is space to park a car. The lady who done my waxing was amazing. I will defiantly come back.

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Verified review Visited January 2015
Posted 4 months ago
I had a Waxing Treatments and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 4 months ago
I had a Waxing Treatments and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 4 months ago
Very good value for money.Staff very friendly. I will recommend to friends. Very happy that I chose this through Wahanda.

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Verified review Visited December 2014
Posted 4 months ago
I had a Manicure Treatments and have awarded it 3 stars.

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Verified review Visited December 2014
Posted 5 months ago
Really liked the staff, very quiet but happy, the colour was amazing and the haircut as well! The location was easy to find and very clean.

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Verified review Visited December 2014
Posted 5 months ago
I would start by saying the haircut was good and highlights, as for the stylist I had if I hadn't paid upfront for the haircut & highlights I would have walked out the shop I have never had such a unfriendly and unhelpful stylist that did not speak to me did not help me choose a colour and made me feel really unwelcome, I got charged another £8 because even though the offer states hi/low lights apparently if you want both its another £8, the lady that does the beauty side of it was very friendly so I would go to her for treatments, but I would never go back for my hair.

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Verified review Visited November 2014
Posted 6 months ago
Very good deal and very friendly staff, the only thing negative was you could hear the phone ringing and other staff walking around. The facial was great though will definitely return!

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Verified review Visited November 2014
Posted 6 months ago
I had a Eyebrow and Eyelash Tinting and have awarded it 4 stars.

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