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Venue rating

3.9

81 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health Club, Gym & Spa at Hallmark Hotel Gloucester
Health Club, Gym & Spa at Hallmark Hotel Gloucester
Hallmark Hotel Gloucester,
Matson Lane, Gloucester, Gl4 6EA
United Kingdom

Hotel Spa

Health Club, Gym & Spa at Hallmark Hotel Gloucester
Hallmark Hotel Gloucester,
Matson Lane, Gloucester, Gl4 6EA
United Kingdom

Opening hours

Mon - Fri 10:00 am - 8:00 pm
Sat 10:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Health Club, Gym & Spa at Hallmark Hotel Gloucester part of Hallmark Hotels

Enjoy an invigorating workout in the gym or be pampered by an experienced therapist at our luxurious spa in Gloucester.

Relax and revitalise yourself at the Hallmark Hotel Gloucester Spa with a luxurious pampering by an experienced therapist.

Our in house beauty spa offers a wide range of treatments fo you to indulge in. See Equ-Librium for further information.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 81 reviews

5 stars 25
4 stars 30
3 stars 17
2 stars 5
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Steam and Sauna Therapy (10)
  • Face
  • Eye Treatments (1)
  • Facials (11)
  • Fitness
  • Swimming (11)
  • Massage
  • Aromatherapy Massage (1)
  • Indian Head Massage (1)
  • Therapeutic Massage (26)
  • Nails
  • Manicure (5)
  • Pedicure (6)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 2 weeks ago
Great staff who were considerate and chatty. Changing rooms looked a bit glum and needed a facelift. Fantastic lunch and the back massage was brilliant.

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Verified review Visited April 2015
Posted 2 weeks ago
Great staff, lovely feel. Changing rooms a little tired and in need of some TLC. also you had to go the long way to the spa, past hotel reception as doors from the outside to spa facilities weren't open. seemed a shame as this is quite a long way to get to it. Other than that a lovely day.

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Verified review Visited April 2015
Posted 2 weeks ago
Birthday treat, had a great day having various treatments and using the facilities. Lunch was a highlight, would definitely go back.

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Verified review Visited April 2015
Posted 2 weeks ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 2 weeks ago

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Verified review Visited April 2015
Posted 3 weeks ago
Stayed with a friend for a midweek break. I have been here before and it was just as good this time as it was last time. Brilliant value for money. Wouldn't exactly call it a spa, more of a leisure centre as non hotel staying guests can be members there however it has all the facilities as spa would - sauna,steam room,jacuzzi,whirlpool and main pool.
Breakfast was lovely as always. Room was spotless along with all other areas of the hotel! Will definitely be back

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Verified review Visited March 2015
Posted 1 month ago
Mislaid my dinner reservation , soon rectified after quick drink in bar, Tried charging me for dinner twice, apart from that very nice stay, reasonable value good quality food, very friendly service, restaurant manager very pleasant and helpful, overall pretty good!

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Verified review Visited March 2015
Posted 1 month ago

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Verified review Visited March 2015
Posted 1 month ago
Great experience overall, however at some points staff seemed to be lost not knowing what they are doing. For 4* hotel spa they should be better prepared and ready for customers, especially when everything was booked in advance.

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Verified review Visited March 2015
Posted 1 month ago
Very happy with everything. The hotel was really busy when we were there but the staff worked very hard to make sure everything was OK. We used the spa facilities, which were fine. For what we paid, we couldn't fault it and will look out for another offer

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Verified review Visited March 2015
Posted 1 month ago
went with my daughter for unwind spa half as a birthday treat was lovely would go back again enjoyale day had

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Verified review Visited March 2015
Posted 1 month ago
I went for a Revive Spa Half Day for One and have awarded it 4 stars.

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Posted 1 month ago
Went to this 'spa' on 10/03/15 and I am not at all happy about my experience.
I took my sister here for a nice day out which turned out to be such a disappointment. We turned up at the venue to be spoken to rudely by the guy behind the desk. We had an afternoon tea deal which was included in our package and we had to mention this to the person behind the counter. He gave us a piece of paper and written down my name which he written down wrong along with the wrong date. He didn't even tell us where we needed to go or even show us around the facilities. He was so miserable and didn't smile once. ( he obviously doesn't enjoy his job)
When we got into facilities we were not impressed at all. The water was a dirty colour and everything felt slimey! Me and my sister felt so dirty being in the pool/jacuzzi. The water was cold and the place looked like it hadn't been cleaned for weeks! There wasn't even a lifeguard in sight and there was a child in the pool!! The changing rooms were filthy and very basic. I will never ever be stepping foot in this place again. I'm never one to complain but I had to write a review about this to warn others! This isn't a spa, it's a leisure centre, a dirty one at that.

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Verified review Visited February 2015
Posted 1 month ago
Fabulous afternoon tea :-) The pool and spa facilities are adequate in terms of facilities, but cleanliness in the jacuzzi, steam room and pool ares was an issue for me.

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Verified review Visited February 2015
Posted 2 months ago
I booked the spa day as a surprise for my daughter's 21st birthday, she is away at uni and I wanted to do something together, this was perfect.
It was great value having a treatment each use of all facilities and lunch included.
The hotel is older and some areas could do with a refurbishment but it was clean and really friendly .
Tip : I hired for £5 each a towel and robe which was well worth it, as lunch is provided in the hotel restaurant which is away from the spa ( you could bring your own). If you are going to use the restaurant pack some flip flops we didn't and went wandering through the hotel bare foot!
We had really lovely time x

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Verified review Visited February 2015
Posted 2 months ago
I went for a Two Night Spa Break and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 months ago
I went for a Spa Half Day Incl. Afternoon Tea for Two and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 months ago
Great value for money as the food was fantastic and facilities were great.. The room was a little noisy as you could here both those above you and next door. Overall lovely stay.

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Verified review Visited February 2015
Posted 2 months ago
Staff helpful and friendly from booking treatment to checking out. Lovely massage didn't get the chance to use other facilities as we ran out of time but wold definitely go back .

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Verified review Visited February 2015
Posted 2 months ago
I went for a Revive Spa Half Day for Two and have awarded it 3 stars.

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