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Venue rating

3.7

26 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health Club and Spa at Hallmark Hotel Manchester
Health Club and Spa at Hallmark Hotel Manchester
Hallmark Hotel Manchester,
Stanley Road, Handforth, Wilmslow, SK9 3LD,
United Kingdom

Hotel Spa

Health Club and Spa at Hallmark Hotel Manchester
Hallmark Hotel Manchester,
Stanley Road, Handforth, Wilmslow, SK9 3LD,
United Kingdom

Opening hours

Mon - Fri 6:45am - 9:30pm
Sat - Sun 8:00am - 8:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Health Club and Spa at Hallmark Hotel Manchester part of Hallmark Hotels

Hallmark Hotel Manchester is a beautiful 4 star hotel with a superb location just 3 miles from Manchester Airport. It is one of the few Manchester Airport Hotels with free parking included in many of the packaged deals.

Relax in one of 88 plush bedrooms and suites and enjoy fine wine and a great selection of food served in the informal surroundings of the lounge bar and Brasserie restaurant Wilmslow. You are assured of a warm welcome and superb service.

Health Club & Spa Facilities

Relax and revitalise at the Health Club & Spa. Pamper yourself with a treatment from one of the experienced therapists. Facilities include: 20m swimming pool, sauna & steam rooms, Jacuzzi, cardiovascular gym, free weight & resistance gym, aerobics studio, hair & beauty spa.

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Comments

Reviews are written by our customers after their visit.

3.7

Chain rating

Based on 26 reviews

5 stars 6
4 stars 14
3 stars 3
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Face
  • Facials (8)
  • Hair
  • Haircuts and Hairdressing (1)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Face Massage (1)
  • Hand Massage (1)
  • Swedish Massage (1)
  • Therapeutic Massage (10)
  • Nails
  • Manicure (2)
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Have you been here? Write a review
Visited April 2014
Posted 2 days ago
Everything was excellent, the food, the wines, trhe staff and facilities.The breakfast could be improved with choice of cheese and meats.Overall I recommend this place for a nice couple treat.

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Visited March 2014
Posted 3 weeks ago
I went for a Two Night Spa Break and have awarded it 5 stars.

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Visited March 2014
Posted 1 month ago
I went for a Two Night Spa Break and have awarded it 4 stars.

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Visited January 2014
Posted 2 months ago
I went for a Two Night Spa Break and have awarded it 4 stars.

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Visited December 2013
Posted 3 months ago
To summarise, the venue could not be described as luxury, but it really was a good value package and a lovely experience. Hotel staff are very customer service orientated- not over the top, but attentive and well mannered. Well done to their trainer! The rooms are more '3 star', but clean, tidy and have everything you need. Do take ear plugs though, the rooms themselves are pretty soundproof however the doors onto the corridors leak noise and light. Treatments are excellent, and it was great to have a dip in the pool. For under £90 each my partner and I had overnight stay, excellent treatments, swimming, strawberries and biscuits dipped in chocolate, pre-dinner tapas, three course meal ( which was great) and a lovely breakfast. Would recommend this package.

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Visited December 2013
Posted 3 months ago
Luxurious hotel with brilliant food and fantastic staff. Spa was very relaxing and price was very reasonable, would highly recommend.

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Visited December 2013
Posted 4 months ago
Stayed at the hotel on a Saturday night. Looks like a block of council flats from the outside but is ok inside. Staff pleasant but would benefit from some training. No record of our reservation, but upon loading the confirmation email on my phone they agreed that there was a reservation. We ate in the restaurant in the evening. When our starters arrived I had to point out that the drinks we ordered about 10 minutes before we ordered our starters still hadn't arrived. I also had to remind them what drinks we wanted. They then arrived a couple of minutes later. Our mains were fine and we then ordered desert. After 40 minutes of ordering desert I had to wander around the restaurant to find a waitress to ask if our desert would be much longer. She seemed confused that it hasn't arrived and brought it over about 10 minutes later. After what seemed like an eternity we left the restaurant and attempted to sleep in the room. However due to loud music from a function that went on until 1am this wasn't possible. We contacted reception by phone and were told that it would go on until 1am and essentially it was hard luck. Upon check out they attempted to charge us for two rounds of drinks in the restaurant despite only having one. The gym was run down and of the standard of a run down leisure centre.

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Visited November 2013
Posted 4 months ago
I went for a Thursday & Sunday Night Special Spa Break Getaway and have awarded it 3 stars.

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Visited November 2013
Posted 4 months ago
This was a really good value for money deal. The staff were particularly good - helpful, friendly and efficient. The room was nice and it was no trouble to swap us to a twin room - strawberries and chocolate very much appreciated. The food was excellent. The treatment (Indian head massage) was also very good. Our only complaint was that the Jacuzzi in the spa wasn't working, which was one of the reasons we had booked this deal - but they did manage to get it working the next day so we went in then. All in all we had a really nice time.

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Visited November 2013
Posted 4 months ago
We had a good stay, the hotel was clean and the staff were very friendly and the food was good quality. I would recommend this hotel and there spa was very good.

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Visited November 2013
Posted 5 months ago
Reasonably nice hotel and easy to find with plenty of parking. Spa is in separate building which isn't ideal in the rain but only 30 second walk. All staff friendly and helpful.

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Visited November 2013
Posted 5 months ago
Very good value for money, the room was very clean and modern with everything you need and the food included in the meal was excellent. The hotel is not a spa hotel, just a small gym and pool etc with the spa upstairs but all the same the facilities are good and the full body massage was very relaxing. Definately recommend this package to friends.

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Visited November 2013
Posted 5 months ago
I went for a Thursday & Sunday Night Special Spa Break Getaway and have awarded it 4 stars.

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Posted 6 months ago
I had ten passes for ten pounds. I only went once and genuinely had no desire to return. That says it all really! The gym was OK, some machine tech not working though. The pool had a municipal feel but the sauna and steam rooms were roomy and smelt good. It just didn't feel luxurious in any way. I wouldn't consider this a spa venue at all.

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Visited August 2013
Posted 8 months ago
This hotel was fine, we enjoyed our stay as a cheap night away from home. Big plus was the gym which was nice - although there were swimming lessons going on in the pool. Dinner was nice.

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Posted 1 year ago
Booked a spa day with afternoon tea - my daughter and I. we know the hotel: in fact my daughter had her (absolutely brilliant) hen party here last year.
When we arrived (Saturday at 11.15ish), the car park was quite busy as there was obviously a wedding taking place (the groom and others were having photos in the gardens) so we decided to try to park near the leisure club which as others have noted is in a separate building - we were shocked. On passing the building to the rear car park, the outside of the building is in an appalling state of repair. It is almost crumbling away!
The young lady who greeted us was very pleasant and gave us what we needed and showed us where to go for the ladies changing area - straight through the gym! The equipment was crammed in, close together and not at all inviting.
On to the changing rooms - they were filthy! My daughter dropped the padlock key on the floor and was horrified with what she could see under the bench in the changing room. They really do need a thorough cleaning.
So we went through to the pool. It was divided into 2 for childrens swimming lessons and there were a number of local lady leisure club members lane swimming in the other half. The sauna, steam room and jacuzzi were all occupied by what appeared to be single males of differing age but none of whom were averse to staring at any and every female. We both felt extremely uncomfortable. Incidentally, the pool area is very rundown and the saftey rail around the jacuzzi is pure rust. The photographs of the pool and jacuzzi are not consistent with the real thing.
We got in and got out - literally. We dressed and left the hotel, deciding to go to a local shopping centre until time for our afternoon tea.
Arriving back for our booked time of 2pm, we presented ourselves at the appropriate area inside the hotel. The waitress informed me that the area was extremely busy and she would see if she could "reserve a table" for us. I thought I had done that when I phoned the hotel weeks ago to book our timeslot! So, we went to freshen up in the ladies and when we returned, she told us she had managed to find us a table. It was at this point that we gatecrashed the wedding!
The wedding party was in between the ceremony and the wedding breakfast so everyone had congregated in the bar area. The bar itself was crammed full of dirty glasses. The waitress told us to just go to the bar and order our tea which we did. My daughter wanted to purchase a soft drink and it took 20 minutes to be served. Fortunately, the tea took as long to arrive.
During our afternoon tea, the wedding photographer was snapping away at the guests and presumably those that were not invited would be "airbrushed out" later!!
My daughter likes plain food. Fortunately for her, the sandwiches were quite suitable, the cakes and scones of a reasonable standard and the actual cup of tea was lovely. The experience however, was far from it.

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Posted 1 year ago
The hotel and the staff were lovely. The hotel room had a comfy bed and the room was nice and warm. My boyfriend and i both enjoyed the back, neck and shoulder massage. The tapas and the 3 course meal was tasty and the atmosphere in the restaurant was nice too. Breakfast was lovely in the morning. The overall value for money was excellent.

In comparison to other hotels with spa facilities, the standard of cleanliness in the changing rooms could be improved and i was suprised that there was no relaxation area for guests to go after their treatments. It was also inconvenient that the hotel and spa are in different buildings. This meant that after treatments, you could not simply walk back to the hotel room and relax.

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Visited October 2011
Posted 2 years ago
we had a lovely stay at hallmark manchester, food was lovely, staff very friendly and helpful. the massage was devine butth e spa itself is yet to be refurbed and looks a little drab and was hard to locate as you needed to walk all the way through gym, but overall the stay was fantastic

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Posted 2 years ago
Amazing value! Loads of great things about this stay. The staff were very pleasant & helpful, they let us check in early, they responded to requests immediately when we phoned down for different key card (ours was faulty) or milk,ice etc, the dining room was busy with just one staff member to seat people and take orders but she still managed to do a great job and very friendly nothing was too much trouble! The food was amazing - and we were able to choose anything off the al a carte menu. Tapas was also nice (although it was salads,bread etc rather than real spanish sytle tapas - but great to have early evening as we had a late dinner). The room was lovely very clean and nicely decorated. The spa was fine - nice jacuzzi and sauna & steam rooms the pool area would really benefit from a few more loungers and the changing room floor was muddy. The facial and therapist were both fantastic and my friends who had the massage were equally pleased. I can't wait to rebook!!

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Visited September 2011
Posted 2 years ago
The Good - rooms were clean and a good size. Staff very helpful and friendly. Hairdresser did a good job on my hair.
The bad - Spa facilities were in a seperate building. Everything was crammed into a very small space. Swimming pool (Half was used for childrens swimming lessons) jacuzzi, steam room and sauna all cramped into one space. Gym with equipment so close together you could practically touch your neighbour. Changing room very basic and overpoweringly hot.
No water pressure for shower or sink in hotel room.
Dining - Breadfast was good but the evening meal was very disappointing. Very long wait between courses and when the food came it was very small portions that were very bland.

Overall I would not return to this hotel. This was not the relaxing treat I had envisaged.
Childrens swimming lessons in progress whilst we tried to relax in spa facilities were a big put off.
I'm not a picky eater but ended up at the pub over the road for my meal on the second night as hotel food was so poor.

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