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Venue rating

3.8

152 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health Aroma Ltd at Thistle City Barbican Hotel
Health Aroma Ltd at Thistle City Barbican Hotel
120 Central Street,
Barbican, London, EC1V 8DS
United Kingdom

Hotel Spa

Health Aroma Ltd at Thistle City Barbican Hotel
120 Central Street,
Barbican, London, EC1V 8DS
United Kingdom

Opening hours

Mon 10:00 am - 8:00 pm
Tue 10:00 am - 9:00 pm
Wed - Fri 10:00 am - 8:00 pm
Sat 10:00 am - 7:00 pm
Sun 10:00 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Health Aroma Ltd at Thistle City Barbican Hotel

Health Aroma is a hotel spa located in the City of London.

Based at Thistle City Hotel in Barbican, this petite day retreat provides an escape from the daily grind with massages, honey body wraps and body scrubs for both men and women.

There are also full wet facilities, including a pool, sauna and Jacuzzis.

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Services

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 152 reviews

5 stars 34
4 stars 67
3 stars 30
2 stars 12
1 star 9
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (35)
  • Body Treatments (8)
  • Body Wraps (26)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (41)
  • Fitness
  • Swimming (1)
  • Hair removal
  • Hollywood Waxing (10)
  • Waxing (4)
  • Massage
  • Aromatherapy Massage (6)
  • Face Massage (1)
  • Indian Head Massage (5)
  • Reflexology (2)
  • Swedish Massage (7)
  • Therapeutic Massage (43)
  • Nails
  • Foot Scrub (2)
  • Manicure (4)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 3 weeks ago
Very calming atmosphere. Sunday morning not too busy, able to move around and use all the facilities without having to queue. Able to park nearby a big plus!
Staff very friendly-left feeling realy relaxed.

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Verified review Visited May 2015
Posted 3 weeks ago
The sauna was out of order, and the staff didnt seem to care too much about it. The pool was very small, there was barely space to walk around it, and there were only 2 plastic sunbeds and 2 plastic chairs, there was no space for people to leave their towels or sit down while in the pool area. The pool was weirdly overcrowded. The massage was less than mediocre, they only give you one towel and then charge for the next one. I dont believe is worth the price. Ive seen gyms that cost the same amount for a month and have better facilities than this. The staff was very kind and i will give them a plus for that.

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Verified review Visited May 2015
Posted 4 weeks ago
I did enjoy myself however i felt it was very expensive for what it was worth. Also the sauna was not working which was a disappoint too. Other than that the staff were lovely and the treatments were superb.

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Verified review Visited April 2015
Posted 2 months ago
I went for a Special Spa Day Incl. Choice of Treatment & Bubbly and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 2 months ago
The staff were lovely but spa felt tired and old. I wouldn't rush back to use the facilities. An okay experience.

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Verified review Visited April 2015
Posted 2 months ago
Great location, doesn't look spectacular on the outside but the interior is nice and the staff are lovely. Would recommend it.

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Verified review Visited April 2015
Posted 2 months ago
I went for a Special Spa Day Incl. Choice of Treatment & Bubbly and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 2 months ago
Absolutely loved the experience, very calming and stress free! Definitely will be going again before we go on holiday this year!

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Verified review Visited March 2015
Posted 3 months ago
Lovely therapist, room was comfortable and relaxing. However, walking half naked with gold scrub on to the ladies locker which was in front of the pool was a little strange. Came out feeling relaxed and happy though!! Thanks :)

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Verified review Visited March 2015
Posted 3 months ago
I went for a Chocolate Experience and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 3 months ago
The reception is staffed by gym employees who didn't really know about the free drink- we needed to ask for it. Pool was a good size and jaccuzi was nice too. Not very good waiting facilities though- sitting at reception in a robe with hotel customers coming and going diluted the experience somewhat: certainly not as relaxing as most spas in terms of ambiance. However the treatment itself was amazing and the spa girls were lovely, I would definitely go back for a treatment, just not a spa day.

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Verified review Visited February 2015
Posted 3 months ago
The money I paid for the experience I was expecting some more.
Wasn't that amazing the team and the space

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Verified review Visited February 2015
Posted 4 months ago
DO NOT go to this place. I didn't consider it as a massage but as someone applying oil on my body. And I payed for that.
It was supposed to last 1 hour, but lasted only 40 minutes. The staff showed a disapointing lack of professionalism, the music wasn't working, the light was on, no slippers given, and the overall experience was more of a very low quality treatment than a real spa experience. It is hard to believe that they ask for so much money, knowing the poor quality of the services.

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Verified review Visited January 2015
Posted 4 months ago
An awful venue ! It was more of a leisure centre than a spa. I took my mum as a birthday present expecting to stay the day there. We had our treatments then left as soon as possible ! The 'bubbly ' after was disgusting in cracked plastic cups while sitting in the lobby of the hotel. I am extremely disappointed and very upset that she had to spend her birthday in such a horrible place. The treatments themselves were lovely but that was the only positive. Especially after having to walk through the hotel corridors in my gown and bare foot as shoes weren't included. DO NOT GO HERE! I am hoping for my money back as it was nothing like what was advertised.

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Comments

4 months ago
I agree! My friend and I are hoping for the money back as well. Awful venue, especially knowing the prices they ask for.

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Verified review Visited January 2015
Posted 4 months ago
I went for a Exclusive Spa Day Incl. Cashmere and Silk Body Wrap and have awarded it 3 stars.

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Verified review Visited January 2015
Posted 4 months ago
Best Deep massage ever. Lovely staff all very clean. Not too busy so very easy to take advantage of facilities

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Verified review Visited January 2015
Posted 5 months ago
I went for a Special Spa Day Incl. Choice of Treatment & Bubbly and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 6 months ago
The hotel lets it down. I was very cold the entire time, heating was just not working! Having to sit in my gown at reception without underwear on and also and walking though with mud pack on in public areas was a bit embarrassing. I didn't feel pampered.

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Verified review Visited December 2014
Posted 6 months ago
I went for a Special Spa Day Incl. Choice of Treatment & Bubbly and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 6 months ago
Lovely staff ... i Will come back for treat my Self again! ! Clean and tidy Place u can feel your Self like u are At your home

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