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Venue rating

3.8

141 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health Aroma Ltd at Thistle City Barbican Hotel
Health Aroma Ltd at Thistle City Barbican Hotel
120 Central Street,
Barbican, London, EC1V 8DS
United Kingdom

Hotel Spa

Health Aroma Ltd at Thistle City Barbican Hotel
120 Central Street,
Barbican, London, EC1V 8DS
United Kingdom

Opening hours

Mon 10:00 am - 8:00 pm
Tue 10:00 am - 9:00 pm
Wed - Fri 10:00 am - 8:00 pm
Sat 10:00 am - 7:00 pm
Sun 10:00 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Health Aroma Ltd at Thistle City Barbican Hotel

Health Aroma is a hotel spa located in the City of London.

Based at Thistle City Hotel in Barbican, this petite day retreat provides an escape from the daily grind with massages, honey body wraps and body scrubs for both men and women.

There are also full wet facilities, including a pool, sauna and Jacuzzis.

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Services

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 141 reviews

5 stars 32
4 stars 62
3 stars 27
2 stars 11
1 star 9
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (30)
  • Body Treatments (8)
  • Body Wraps (24)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (36)
  • Fitness
  • Swimming (1)
  • Hair removal
  • Hollywood Waxing (10)
  • Waxing (4)
  • Massage
  • Aromatherapy Massage (6)
  • Face Massage (1)
  • Indian Head Massage (3)
  • Reflexology (2)
  • Swedish Massage (7)
  • Therapeutic Massage (41)
  • Nails
  • Foot Scrub (2)
  • Manicure (4)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 day ago
The money I paid for the experience I was expecting some more.
Wasn't that amazing the team and the space

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Verified review Visited February 2015
Posted 1 week ago
DO NOT go to this place. I didn't consider it as a massage but as someone applying oil on my body. And I payed for that.
It was supposed to last 1 hour, but lasted only 40 minutes. The staff showed a disapointing lack of professionalism, the music wasn't working, the light was on, no slippers given, and the overall experience was more of a very low quality treatment than a real spa experience. It is hard to believe that they ask for so much money, knowing the poor quality of the services.

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Verified review Visited January 2015
Posted 2 weeks ago
An awful venue ! It was more of a leisure centre than a spa. I took my mum as a birthday present expecting to stay the day there. We had our treatments then left as soon as possible ! The 'bubbly ' after was disgusting in cracked plastic cups while sitting in the lobby of the hotel. I am extremely disappointed and very upset that she had to spend her birthday in such a horrible place. The treatments themselves were lovely but that was the only positive. Especially after having to walk through the hotel corridors in my gown and bare foot as shoes weren't included. DO NOT GO HERE! I am hoping for my money back as it was nothing like what was advertised.

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Comments

1 week ago
I agree! My friend and I are hoping for the money back as well. Awful venue, especially knowing the prices they ask for.

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Verified review Visited January 2015
Posted 3 weeks ago
I went for a Exclusive Spa Day Incl. Cashmere and Silk Body Wrap and have awarded it 3 stars.

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Verified review Visited January 2015
Posted 1 month ago
Best Deep massage ever. Lovely staff all very clean. Not too busy so very easy to take advantage of facilities

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Verified review Visited January 2015
Posted 1 month ago
I went for a Special Spa Day Incl. Choice of Treatment & Bubbly and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 2 months ago
The hotel lets it down. I was very cold the entire time, heating was just not working! Having to sit in my gown at reception without underwear on and also and walking though with mud pack on in public areas was a bit embarrassing. I didn't feel pampered.

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Verified review Visited December 2014
Posted 2 months ago
I went for a Special Spa Day Incl. Choice of Treatment & Bubbly and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 2 months ago
Lovely staff ... i Will come back for treat my Self again! ! Clean and tidy Place u can feel your Self like u are At your home

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Verified review Visited November 2014
Posted 3 months ago
I went for a Spa Exclusive Spa Day Incl. Green Tea Body Wrap & Refreshment and have awarded it 3 stars.

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Verified review Visited November 2014
Posted 3 months ago
Great staff and facilities! I w totally reccommend for relaxing day with massage. Not too crowded and it is clean.

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Verified review Visited October 2014
Posted 3 months ago
The place was ok, one staff was amazing and the other not at all, the pool was cold and the massage has not much pressure, but we enjoyed a lot!

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Verified review Visited October 2014
Posted 3 months ago
The spa is at a hotel so the pool and the Jacuzzi get quite busy with people that have gym memberships or just staying at the hotel. The facilities are clean and the staff are really helpful. I took my friend for her birthday she had the 30 minute head massage and I had the mini facial, both agreed that the treatments were great and very relaxing. I think the deal (2 4 1) was value for money so I would recommend this to others. Just expect it to be quite busy with other people but thats expected at a busy hotel pool/spa especially after work mid week.

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Verified review Visited October 2014
Posted 3 months ago
The hotel's facilities weren't that great- however we were there in a very busy time of the week- I guess it would be much nicer and quieter in the morning or in a week day. Separately from that, we received an excellent treatments- massages were amazing and the ladies very professional and friendly. Great experience with body scrub as well as facial. Felt like a new person after Galia's massage!
Highly recommended to have your massage there (wide range of different techniques) however not necessarily in a tandem with hotel's spa facilities.

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Verified review Visited October 2014
Posted 4 months ago
The staff at the spa are really great - they rang me up before the spa day to confirm my booking and let me know what to bring and what to expect on the day. When we were there they continued to be really friendly and helpful, and we were lucky to have a fairly empty spa (again, the staff were really helpful in letting us know when would be the best time to arrive to avoid, e.g. a swimming class). The treatments themselves were okay - I liked the golden shimmer left over from the body wrap, and my therapist was really nice. I felt the facial was very thorough but that the therapeutic massage was more an application of cream to the body rather than a massage.

Overall, I would recommend the spa day for the quality of customer care and the price.

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Verified review Visited September 2014
Posted 4 months ago
I went for a Spa Exclusive Spa Day Incl. Green Tea Body Wrap & Refreshment and have awarded it 4 stars.

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Verified review Visited September 2014
Posted 4 months ago
The best thing about this experience was the staff because they were amazing and so so helpful. I was just disappointed because I felt the overall appearance of the hotel and the facilities was terrible. It could really do with a renovation. The shower curtains were coming undone and the carpet in the corridors were mouldy. The facilities were average, same thing I could have at my local gym.
The treatment was lovely and relaxing because my beauty therapist was amazing however I don't feel as though the wrap, facial or massage did anything for me.
Lastly, as a tip, don't go on a Friday morning !! Although I was informed when I made the booking, there is a swimming class for babies on until 12. The mothers behaved as tho my friend and I were an inconvenience to them in the changing room even though we were in and out in two minutes ! As a mother myself I felt as though they had no control over their children. The changing rooms were far too small for this kind of thing. For a relaxing spa day away from the world this was not a nice experience. I was not impressed at all.

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Comments

2 months ago
I agree, the hotel lets it down. Also I was very cold the entire time, heating was just not working! Having to sit in my gown at reception without underwear on and also and walking though with mud pack on in public areas was a bit embarrassing. I didnt feel pampered either.

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Posted 5 months ago
The staff were lovely, truly outstanding in terms of the Reception and the treatment therapist. Facilities are not so luxurious and the pool area could do with being kept a bit tidier, but the steam and sauna were a good temperature and the pool itself was well maintained.
Overall it was a very good experience and I would book again

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Verified review Visited September 2014
Posted 5 months ago
I took my friend here as a surprise and we both absolutely loved it. Great value for money. It would have been good if the message had a bit more pressure. Other than that, I would recommend this place and I will go again. :)

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Verified review Visited September 2014
Posted 5 months ago
We didn't use the facilities much, they were nothing special. But the treatments felt very luxurious and we loved those. I prefer a more deep tissue massage but it was all very relaxing.

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