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Venue rating

4.6

66 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health & Spa at Ufford Park Hotel, Golf and Spa
Health & Spa at Ufford Park Hotel, Golf and Spa
Ufford Park Hotel, Golf and Spa,
Yarmouth Road, Melton, Woodbridge, Suffolk, IP12 1QW,
United Kingdom

Hotel Spa

Health & Spa at Ufford Park Hotel, Golf and Spa
Ufford Park Hotel, Golf and Spa,
Yarmouth Road, Melton, Woodbridge, Suffolk, IP12 1QW,
United Kingdom

Opening hours

Mon - Fri 9:00am - 8:30pm
Sat 9:00am - 7:00pm
Sun 9:00am - 6:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Health & Spa at Ufford Park Hotel, Golf and Spa part of Imagine Spas

Our spa is regarded as one of the finest in East Anglia, thanks in part to our sophisticated Thermal Suite, which treats your body to a series of luxurious heating and cooling experiences. Complement these with the beauty treatments offered by our team of qualified therapists and you’ll feel like a new you!

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Services

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Comments

Reviews are written by our customers after their visit.

4.6

Chain rating

Based on 66 reviews

5 stars 34
4 stars 24
3 stars 5
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Wraps (1)
  • Hydrotherapy (2)
  • Rasul and Mud Treatments (1)
  • Spray Tanning and Sunless Tanning (1)
  • Steam and Sauna Therapy (21)
  • Face
  • Facials (19)
  • Fitness
  • Swimming (8)
  • Massage
  • Deep Tissue Massage (4)
  • Stone Massage Therapy (1)
  • Swedish Massage (1)
  • Therapeutic Massage (19)
  • Nails
  • Manicure (5)
  • Pedicure (5)
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Have you been here? Write a review
Visited April 2014
Posted 14 hours ago
I went for a 2 for 1 Full Spa Day Fire and Ice Experience and have awarded it 5 stars.

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Visited April 2014
Posted 1 day ago
Me and my friend had a spa weekend bought for us by our partners and children for mothers day, we were so looking forward to the nice and to get pampered and relax.
We arrived early and went to the hotel reception to let them now we were there, the reception staff were very friendly and really pleasant and told us we could check into our room there and then as it was ready. We went to our room and found it to be nice and clean and adequate for our purposes. Once we settled we decided to go and grab some lunch before going to our spa appointment. when we go to the bar it was very busy as they had a wedding also that day, it was a little wait before we could get served due to the amount of guests for the wedding, we ordered our food and went to find a seat, I know that the staff were really busy tending to the wedding party needs but the tables in the bar area that had empty seat hadn't been cleaned and still had peoples dirty cups and plates on the table. we sat down and the food was brought over to us and we cannot fault the bar food at all, it was quite tasty and done the job. Once we had eaten we went to the spa reception desk and booked in for our treatment, the reception staff on the Spa desk were also friendly and pleasant and took us down to the changing rooms and then showed us around the Spa and Thermal suite. Whilst the lady was showing us about, she showed us the relaxation room where you could just go and lay and relax, I was quite disappointed again as the bin was overflowing with dirty used paper cups and the herbal tea bags were nearly all gone. I must admit the Thermal suite looked nothing like it did in the pictures and was quite small, anyway we decided to take a plunge in the Hydro pool, the water jets were not working and didn't work all weekend, which was disappointing as I was really looking forward to using them. whilst we were waiting for our treatment (Mud Serail Bath) we made use of the other facilities which were 3 sauna type rooms, we then went for our treatment and was surprised to find it was just a very small room with a shower and two alcove sections where you sat whilst the treatment was in process. the therapist explained that we had to cover ourselves in mud and leave it on whilst the sauna kicked in and then it would finish with a light shower to wash the mud off. The therapist did ask if we needed help applying the mud but as there was two of us we were okay, although the treatment left my skin feeling really soft, I would not recommend it to anyone who is claustrophobic as it is a very small area, which I must add I had put on my form which I had filled in whilst waiting to go to the spa, thankfully my friend who was with me knew this and helped me cope. We was not asked by the therapist if we had any allergies or concerns about the treatment, we were just shown the room and left to our own devices once the therapist left. once the treatment was over we continued using the rest of the facility, by this time we were getting slightly peckish and thought we would get a drink and a snack, we had to walk back to the Spa reception (in our gowns) which is situated in the bar area to ask if we could order a snack and a drink, we was then told that we had to go back into the Spa facility and go to a lounge area where a phone would be and ring through to the bar and order what we wanted, (why was this not explained when we were being shown about?) after we had finished we then went back to the Thermal suite and continued to use the Hydro pool and the 3 saunas, but I must admit there is no way you can use your 3 hours as it is too long and became repetitive. We went back to the changing rooms and was surprised to see children running around and shouting in the ladies changing rooms and in the showers!! especially boys!!!

We decided to go back to our room and get ready for dinner. When we returned to the bar it was so busy with wedding party guests, PGA party and another black tie event that we couldn't get to the bar to get served unless we barged our way through the people. We went for dinner and the menu looked absolutely fantastic with a really good selection. My starters was delicious and so was my friends so we was looking forward to the main meal. I was really let down with the main meal, I had Lamb with minted new potatoes and sugar snap peas done in a redcurrant sauce, the lamb was lamb steaks (full of fat) the potatoes had no mint on them and tasted like plastic, the sugar snap peas tasted as though they had been left to boil for about an hour and the redcurrant sauce had no flavour and was brown in colour!!! My friend had the monkfish with stir fried noodles and vegetables with a plum sauce, again the sauce had no flavour and no colour and the monkfish had no flavour. I must admit though the dessert was absolutely gorgeous and certainly made up for the main meal.

We decided to go back to our room and try and get some sleep, that was a joke. The people from the parties were so loud coming through the corridoors that they woke us up and the people in the next room, were so loud and you could hear everything!!! The walls were paper thin. At 4.30am in the morning, the TV decided to switch itself on full blast and woke us up yet again.

The next morning we went and had breakfast and I must say again the selection was fantastic and the food was really tasty. The staff in the morning obviously have never had any silver service training as they slopped the coffee into the cups and spilt it on the saucers with no apologies, they were mostly young girls who looked like they had been up all night and just threw on some clothes that were on the floor as they were very scruffy.

We went for our treatments and I cannot fault them at all, the therapists were fantastic, we had the hot stone back massage and it was so relaxing (the best part of the break and actually most relaxing part) then we had a mini facial and again that was fantastic. Although we still had use of the spa after, we decided to make our way home as we had a 2 hour journey.

We would certainly not be returning to the Ufford Park Spa again as this was meant to be a relaxing child free weekend and certainly wasn't. I think the Spa facilities should be kept totally away from the main part of the hotel and that children should not be allowed in the spa areas if people are meant to be having a chilling weekend of pampering.

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Visited April 2014
Posted 2 days ago
The spa rooms are lovely but we never got to use the football or free foot salts as it was constantly i use and a long queue formed!!! which took the shine off it rather. so if you go use the foot-spas whenever you see a gap!!!

food lovely and sat outside dating watching the golf all in all a good day!

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Visited March 2014
Posted 1 week ago
I went for a Full Spa Day Fire and Ice Experience and have awarded it 5 stars.

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Visited April 2014
Posted 1 week ago
We really enjoyed the day but the food was disappointing I have been at Ufford Park before and the food was excellent we had more choice and I was really looking forward to prawn and smoked salmon salad but the receptionist said the had stopped doing that. It was mostly sandwiches and baguettes.

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Visited March 2014
Posted 3 weeks ago
Great day, very relaxing, glad we paid extra for a treatment that was fantastic! Feel that 6 hours may have been too long without this!!

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Visited March 2014
Posted 3 weeks ago
Excellent visit from start to finish. Started with an energetic walk round the trim-trail followed by lunch then into the Spa for the afternoon for relaxation. Maybe we were lucky but it wasn't overbooked and there was plenty of seating for all who wanted it so a lovely experience. Dinner in the evening was excellent and all the staff we came across were very friendly and helpful. Between the two of us we tested the manicure, facial and back massage and can honestly say the treatments were all top-notch. Will definitely return and would not hesitate to recommend.

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Visited March 2014
Posted 1 month ago
I went for a One Night Spa Indulgence Break Getaway and have awarded it 4 stars.

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Visited March 2014
Posted 1 month ago
Friendly Staff from the reception down to the life guards.
Good light lunch menu,
Impressive range of facilities.
Overall very enjoyable.

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Visited February 2014
Posted 1 month ago
We visited Ufford Park for a friends birthday celebration and it certainly didn't disappoint. The birthday girl had a facial and said that it was the best one she's ever had! All the treatments were excellent and the Spa was a super way to relax and spend a few hours with friends. All the staff were very friendly and welcoming. We have all said that we would most definitely visit Ufford Park again.

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Visited February 2014
Posted 1 month ago
I went for a One Night Spa Indulgence Break Getaway and have awarded it 4 stars.

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Posted 1 month ago
Very disappointing, I feel the spa is overrated, my local gym have sauna and jacuzzi which I don't have to pay any extra.... Room are old and small, reminds me off motorway passing hotel which I would use in emergency only.....staff is rude and confrontational, and not very helpful to explain anything, they seem in too much of rush, I am not sure why, hotel is empty anyway..... Never again

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Visited February 2014
Posted 1 month ago
I went for a One Night Spa Indulgence Break Getaway and have awarded it 4 stars.

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Visited February 2014
Posted 1 month ago
Was great value and lunch was lovely...the only downside was that the foot spa was broken so we couldnt use it & slippers were not provided so going to lunch bare foot was a bit weird. The swimming pool is small but we were lucky that it wasnt busy. The actual spa though was amazing!! Will revisit!

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Visited February 2014
Posted 1 month ago
I went for a Two Night Relax Spa Break Getaway and have awarded it 3 stars.

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Visited February 2014
Posted 1 month ago
Too much chlorine in the pools, no slippers provided which was dissapointing. Smaller than expected but was ok. Not too much choice on the menu but the food was nice.

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Visited February 2014
Posted 1 month ago
My friend and I enjoyed our day at ufford park, and would very much like to return. The only slight negative was that the lunch service was a little slow. other than that , thank you .

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Visited February 2014
Posted 1 month ago
My daughter and I went for a 1 night spa experience to relax and we were certainly able to do that and enjoyed the food also.

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Visited February 2014
Posted 1 month ago
I went for a One Night Spa Indulgence Break Getaway and have awarded it 4 stars.

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Visited February 2014
Posted 1 month ago
I visited ufford park for a one night valentines break. It was a lovely experience, although the rooms are a little dated, the staff were polite and extremely helpful. The food was delicious and there's a wide variety. The spa facilities were heavenly. I'd go back, but would like the rooms to be modernised.

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