Headmasters Richmond Reviews

3-5 Red Lion Street, Richmond, London, TW9 1RJ

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Reviews are written by customers after their visit.

4.8
44 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very good blowdry
Fantastic hairdresser and lovely cut
I really like my new hair cut, done by Tarryn. She was very friendly and made sure she understood what I wanted. The salon was very clean and had lots of measures in place to prevent spread of Covid, I felt safe.
Unfortunately I did not receive what I pre advised as I have already had a bad mistake from headmasters and also further explained at the salon. Consequently I evaded you with a very frizzy style and badly damaged hair - Which is exactly what I tried to avoid and today still have the continued effects.
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1) Administrators messed up with my pre-paid appointment. They called me 10 minutes before my appointment and asked me to come 5 hours later. When I arrived, the administrators didn’t apologise for their own mistake. They didn’t even smile to me. The customer service is very poor. IF YOU ARE BOOKING A SERVICE FOR AN EVENT, AVOID THEM AT ANY COST. 2) The stylist was very nice and friendly. The blow dry was not as nice, I am afraid. I had to wash my hear immediately after my visit to the salon
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