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Venue rating

4.2

40 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Gro London Hampstead
Gro London Hampstead
Unite 38, O2 Centre,
255 Finchley Road, Hampstead, NW3 6LU
United Kingdom

Hair Salon

Gro London Hampstead
Unite 38, O2 Centre,
255 Finchley Road, Hampstead, NW3 6LU
United Kingdom

Opening hours

Mon - Thur 9:00 am - 9:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Gro London Hampstead part of Gro London   Off-peak
This venue offers discounts on off-peak appointments.

Gro salons bring you a fun & exciting hair experience like no other in London! Our amazing & friendly team of professional hairdressers all have the skill, creativity and talent to match your needs. Whether you're looking for a new style, cut or colour, at Gro we’re passionate about hairdressing and believe that you deserve good hair. Meet us at one of our eye-catching salons in Clapham, Battersea and Putney! Full service salon for ladies and Gents using top brands Kevin Murphy and Bumble & Bumble. Gro salons bring you a fun & exciting hair experience like no other in London! Our amazing & friendly team of professional hairdressers all have the skill, creativity and talent to match your needs. Whether you're looking for a new style, cut or colour, at Gro we’re passionate about hairdressing and believe that you deserve good hair. Meet us at one of our eye-catching salons in Clapham, Battersea and Putney!

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 40 reviews

5 stars 16
4 stars 19
3 stars 3
2 stars 0
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (16)
  • Hair Colouring and Highlights Treatments (18)
  • Haircuts and Hairdressing (15)
  • Ombre (4)
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Have you been here? Write a review
Posted 3 days ago
Bearing in mind I am very fussy and very picky about my hair and about hair saloons .Gro London has provided the best service I received in London!

I went to the Hampstead branch yesterday, I had a full head highlight, tint, toner and haircut and I left the salon very happy with the results. Alessio did all of the magic, he is extremely talented, very patient and very polite, he attentively listened to what I wanted and did exactly what I needed. I received lots of complements on my hair today. 5 stars!

Thank you Alessio :)

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Verified review Visited March 2015
Posted 6 days ago
One of the best blow drys in ages, lasted really well all day and evening. Ricky was fab and I would highly recommend him

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Posted 1 week ago
Hey guys was my first experience in this salon and was absoluty very very happy the attention,products,music,ambient of the salon etc just let you know i will come back and finally I found my hairdresser salon.Thank you

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Posted 2 weeks ago
Very disappointing. They bait and switch stylists (for higher price). I made a reservation on line for one, they call to confirm and said he might not be available. So, I said I'd reschedule or go somewhere else. The receptionist said not tow worry then, that he would be available as reserved. Then I show up and she says that while he is there, they will be giving me a different stylist at a higher price. I left. This is the terrible customer service. Why have a booking system if you don't intend to honor it and why tell me to then show up, knowing it was untrue. They have lost a customers!

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Comments

1 week ago
hey I just came into Wahanda for to place my comment as I was today in the salon and I had very good experience there and I was really surprise when I saw this last review,hopefully you can try them and I'm absoluty sure you will be happy :-)

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Verified review Visited March 2015
Posted 2 weeks ago
I usually find visiting the hairdresser unpleasant, but this was lovely. The music was wonderful, the staff were kind and the haircut was perfect!

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Verified review Visited January 2015
Posted 1 month ago
I was quite pleased with my highlighs treatment. My stylist, Ricky , took the time to discuss with me what I wanted and tried to achieve what I had in mind. Rest of the staff was friendly, quirky decor and good coffe too

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Verified review Visited February 2015
Posted 1 month ago
I had a Highlights Treatments with Colourist and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 month ago
I am really impressed by the friendliness of the staff! They were all very polite, smiling, offered me drinks and did their best to make me feel comfortable and not bored. There was a nice music. The colorist acted very professionally ,coloured my roots quickly and it turned to be one of my best colouring experiences ever. They charged me exactly as booked in Wahanda - 24 pounds. This service generally costs 40, if you go early in the morning they make 5 pounds discount, so for 35 pounds you receive a great service and results. Would definitely go back there!

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Verified review Visited February 2015
Posted 1 month ago
This is definitely more than I would usually pay for a haircut (£55). However, I needed somewhere short notice and despite not being able to find my wahanda booking, they still managed to fit me in. I had two ear piercings recently and they took great care to not hurt them. My only criticism was that the hairdresser wasn't very keen to listen to how I wanted my hair done and took full control but I am happy with the end result so that's lucky.

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Verified review Visited February 2015
Posted 1 month ago
I had a Colour Treatments with Colourist and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 month ago
I had a Blow Dry and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 2 months ago
Amazing salon, great treatment, definitely worth visiting, if not to just admire deco! Special attention given to each customer's needs!

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Verified review Visited January 2015
Posted 2 months ago
The colourist was very helpful and listened to exactly what I needed. The end result was pretty much bang on and I would definitely go back. The salon itself was very cool, large space and great decor. Felt like a very young and trendy salon overall. I also booked a following appointment 4 weeks later as they had a discount promotion on too.

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Verified review Visited December 2014
Posted 2 months ago
Really disappointed.. I booked and paid for my haircut on the application but the salon called me two hours before my appointment and told me they were actually fully booked. I explained that I was already on my way and was taking the train straight to Birmingham for my New Years party after the appointment . They told me there was nothing they could do. I asked if they could check the other salons in their chain to see if they have any availability. They told me to check and book myself on wahanda! I asked them to sort out the refund of my money and I was told I need to call wahanda myself to arrange. I wasn't able to find anywhere else at the last minute so had to go to New Years with messy unwashed hair. Really disappointed and the guy on the phone really didn't seem to care about the effect of cancelling last minute or helping me at all.

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Verified review Visited December 2014
Posted 2 months ago
I had a Haircut & Blow dry and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 3 months ago
First time here and good value Wahanda deal. Took the time to listen to what I wanted, and the salon is very attractive. The only negative was the constant pointing out of products during the shampoo, hairdressing and blow-dry, despite making it clear I wasn't really interested. There was no hard sell at the end, but I found it quite distracting. Pleased with the haircut and I shall be going back.

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Verified review Visited December 2014
Posted 3 months ago
Super Friendly, made sure he found out exactly what I wanted and kept asking if I was alright with it the whole way through. Only downside was being given a terrible blowdry afterwards and being charged £25 for it. I had not been aware that there would be extra charges especially because I had not asked for the blowdry in the first place. Good colour, bad blowdry.

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Verified review Visited December 2014
Posted 3 months ago
I had a Colour Treatments with Colourist and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 4 months ago
I came back for the second time. Very satisfactory in spite of the high average prices.
nice ambient and friendly staff. Recommended

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Verified review Visited November 2014
Posted 4 months ago
Amazing staff and place. They really listen to you and understand exactly what you want. I would definitely recommend it.

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