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Venue rating

0.3

5 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Forever Young Hair and Beauty Cosmetic Clinic
Forever Young Hair and Beauty Cosmetic Clinic
4 Cheapside,
Hanley, Stoke-on-Trent, ST1 1HE,
United Kingdom

Salon

Forever Young Hair and Beauty Cosmetic Clinic
4 Cheapside,
Hanley, Stoke-on-Trent, ST1 1HE,
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Venue type: Salon in Stoke-on-Trent
Tagged as: Salon

Forever Young Hair and Beauty Cosmetic Clinic

Everyone needs a bit of pampering. That's why at Forever Young Hair and Beauty Cosmetic Clinic we give you the best care and attention.

Our friendly, qualified beauticians are available for a wide range of anti-ageing, hair and beauty treatments. We know our treatments are the best around - because we use them ourselves.

So whether it's a new hair do for a wedding, a relaxing massage, or to ease away those wrinkles, give Forever Young Hair and Beauty Cosmetic Clinic a call and we'll look after you.

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Services

Services at this venue are not bookable online.
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Comments

Reviews are written by our customers after their visit.

0.3

Chain rating

Based on 5 reviews

5 stars 0
4 stars 0
3 stars 0
2 stars 0
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Beauty Treatments (1)
  • Hair Colouring and Highlights Treatments (1)
  • Nail Extensions & Overlays (2)
  • Therapeutic Massage (1)
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Posted 4 months ago
Why oh why did I not research this slum before I booked in. I purchased a groupon voucher to the value of £19.00
for a facial and massage. OMG. The alarm bells rang the moment I saw the 'beautician'. She was unkempt, dirty clothes, greasy hair and 25 minutes late. The moment I walked up the filthy staircase I just knew I should have turned on my heels and left. The salon itself was painted a grubby purple colour and it was freezing cold. I undressed for my massage and was given a black smelly towel to wrap myself up in. To add insult to injury I was given a white toweling headband which was actually far from white and had make up and grubby stains. WHY DIDNT I GET UP AND RUN!!! The beautician who was actually the owner moaned about how she had hurt her leg and was struggling to get up in the morning. I knew all about her violent ex boyfriend and the problems in her life. Anyway, so begins the facial!!
Cheap face products were applied which inflamed my skin. Then she applied a face mask with a dirty make up brush. I felt violated. The massage lasted all of ten minutes (thankfully) I just wanted out of there at this point. She stuffed her face whilst giving the massage and as i peered through the round head hole i could see chocolate peanuts rolling a round the floor, sweet wrappers, used tissues etc.. The lino on the floor was shocking. Rips and tears and dirty stains. Seeing really is believing. Anyhow, for my £19.00 my facial and massage combined lasted all of 30 minutes!!! I virtually ran out of the door. Please avoid this place and tell your friends the same. This is not a beauty salon. Avoid avoid avoid.

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Posted 1 year ago
I used a wowcher token to have acrylic nails done.

This salon are unable to do acrylic nails, I have had them done previously at a number of other salons and have been very pleased with them. However, Forever Young , they were terrible, uneven lumpy, badly painted, just terrible, I took them off as I was leaving the salon. Not only were the nails bad, their was no customer service. All the staff did was swear and bitch about each other.


Please do yourself a favour and do not go, even if the price is reduced.

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1 year ago
Goodness, how I wish I had done my research! What an experience.. I was truly gob smacked and discusted at the ambience, poor organisational, structural skills and god awful people skills. The receptionist upon arrival who I later found put was only 16 and still at school was rude, stroppy, scruffy and very unwelcoming and cold. Myself and my friend were double booked and had to wait standing up as there were so many other clients waiting, taking up all of the seating space.

The floor was filthy, the equipment was dirty, staff were all miserable And moaning.. The owner/manager was by far the worse.. Bitching about non arrivals, how busy the salon had been and how much of a messed up day they had all had.. Very scatty, unprofessional and unappealing. The manager was up and down taking personal mobile calls whilst doing some bodies nails and texting away..

I requested white tips, to be told they had ran out.. The girls could not do nail art and one girl who was doing my nails told me she wasn't yet qualified and still attended the local college.

The staff had no equipment of there own, kept sharing pots, brushes, glue, liquid etc.

Whilst sat in the salon x2 people walked out due to the long wait despite having appointments per booked..

The floor, sinks, work stations, lamps and over all appearance of the salon was horrific.. Having come from a salon back ground I would strongly never ever reccommend any body to visit this salon.. I actually felt quite sorry for the young girls who seemed very fed up, over worked and under paid .. 2 of the girls even mentioned that they were on a 9am-8pm shift and had only just had there lunch break at 5pm!!!!

To finish, my nails were bumpy, uneven and tips were put on wonky.. Never ever shall I be returning.

Save your money folks and avoid!!

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Posted 1 year ago
Why didnt I do my reseach before I entered this salon.

I was looking for a new hairdresser and I know you get what you pay for ....

I was booked in for a colour and cut, when I got there I wanted to run away but I thouht give it a chance. To start with all the staff were mooching around and didnt look very professional i was walked to a seat with a neon orange poster stated that no refunds were available, the little table in front of me was dirty and I was offered tatty magazines the newest being March!!!!!
The male stylist gave me a book and I was told to chose the colour I required and this was the only "consulatation" I got.

I was asked to sign a disclaimer stating I had been offered and declined a skin test which neither happened hence I didnt sign.

The sytlist who cut my hair was a lovely girl who needs to find a new salon to help her grow.

When the manager entered the room all she did was bitch about people who hadnt turned up then proceeded to get the male stylist to colour her hair and after she had her colour applied she complained how itchy her scalp was to which he laughed and said hed used far more solution than was required at at this point I new my colour wouldnt me right either and I was right.

I now have orange roots and my hair doesnt look at all natural which was the look I had always achieved before, I didnt ask for anything radical just the same colour that I had and just had my roots done

I urge no-one to visit this hairdressers

The owner/Manageress was extremely unprofessional which I why none of the staff were if they have her to learn from

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1 year ago
I made the same mistake as you and decided to get my highlights done as part of a wowcher deal. OH MY GOD!! first the male stylist started colouring my hair!!! I then told him to stop because I had asked for HIGHLIGHTS not COLOUR, to which he gave no apology, simply laughed and said "oh ok we'll wash it off!!"... then he started doing my highlights (I knew I should have run away after the first mistake!!).. it seemed like it was his first time doing highlights and oh my god the result was the worst thing I have ever seen!! I had to go to another hairdressers (my usual one) the next day and ask for it to be fixed, my hairdresser couldn't believe what he was seeing my (usually) blonde hair was bright orange with huge roots and horrible yellow patches everywhere, it was awful!!

I wish I'd read these reviews before I bought the deal because my hair is still not fixed, will take a while to be back to the beautiful golden blonde it was before!!

People, please read these reviews and take note, this place IS as bad as it looks!!

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1 year ago
Hi can I ask if you made a complaint?

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1 year ago
I didn't actually, there was no one to complain to!! The manager came and went very quickly... she was told about the incident with the hair dying instead of highlights, gave me a couple of wierd looks (as if I'm in the wrong) then sat on the computer for a bit and then left. When I finally finished having my hair done, there was just three young kids left, who all seemed in ahurry to close up! To be honest I just couldn't wait to get out of there as quickly as possible!!

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1 year ago
I have sent an email to Wowcher as I dont think they should be promoting their business when so many errors are caused. - Hair in most cases will evenually get back to before but they are doing facial peels today and i worry for anyone putting their shim into their hands

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1 year ago
I agree with you, I will do the same, the more complaints they get the more likely they are to stop doing business with them. I've had to dye my hair back to it's natural colour (dark brown) because even after it was fixed, it still looked awful as the orange kept coming through the blonde!! So I will definately be warning anyone against this place!

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Posted 1 year ago
I had my nails, acrylics done on Saturday thru wowcher and in less than 24 hours 3 had snapped off and now look a right mess. I know u get what u pay for and I did pay £9.00 but I do expect them to last longer. How on earth they expect anyone to go back or recommend them I don't know. I will be avoiding this place from now on

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Posted 1 year ago
bought a spray tan through wowcher - i would urge people not to go to this salon for a spray tan - i am bright orange and covered in patches and the work party i had the spray tan for i didnt attend as it was that bad - i was taken to a room and sprayed - not asked how light or dark i wanted the application - i was then left to dry myself with a hose blowing cold air out and told to get dressed - all i can say it you get what you pay for and i certainly got 6 pound worth - i would not recommend this to anyone - it is awful

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