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Venue rating

3.5

21 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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For Him and Her Beauty Clinic
For Him and Her Beauty Clinic
248 High Street,
Croydon, London, CR0 1NF
United Kingdom

Salon

For Him and Her Beauty Clinic
248 High Street,
Croydon, London, CR0 1NF
United Kingdom

Opening hours

Mon - Wed 10:00am - 8:00pm
Thur - Sat 10:00am - 9:00pm
Sun 11:00am - 5:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Wahanda gift vouchers are redeemable at over 2,500 locations. You must use it to pay as you would with cash.

For Him and Her Beauty Clinic

At For Him & Her we dedicate ourselves to deliver only the highest standard of beauty therapy, treatments and customer service. You are welcomed in our clinic by a professional and result driven team, lead by Rhianna, the Executive and Principal Therapist.

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Services

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Comments

Reviews are written by our customers after their visit.

3.5

Chain rating

Based on 21 reviews

5 stars 12
4 stars 0
3 stars 2
2 stars 0
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Henna Designs and Tattoos (2)
  • Spray Tanning and Sunless Tanning (1)
  • Face
  • Eyebrow and Eyelash Tinting (2)
  • Eyebrow and Eyelash Treatments (2)
  • Eyelash Extensions (1)
  • Facials (15)
  • Makeup Treatments (2)
  • Men's Facial (3)
  • Microdermabrasion (1)
  • Hair
  • Blow Dry (5)
  • Hair Colouring and Highlights Treatments (5)
  • Hair Conditioning and Scalp Treatments (1)
  • Haircuts and Hairdressing (8)
  • Hair removal
  • Hollywood Waxing (2)
  • Male Waxing (2)
  • Threading (2)
  • Waxing (8)
  • Massage
  • Aromatherapy Massage (5)
  • Swedish Massage (9)
  • Medical & Dental
  • Teeth Whitening (3)
  • Nails
  • Manicure (5)
  • Nail Extensions & Overlays (1)
  • Paraffin Wax Treatments (2)
  • Pedicure (5)
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Have you been here? Write a review
Posted 3 weeks ago
Hi all,

I found for Him and Her beauty clinic online and I think its the best thing I have ever found. With their low competitive prices I surely will be going back there. I had such a fantastic experience today and felt so welcoming by the friendly staff at the clinic. The staff are very experienced and confident in the treatments they gave me and i didn't feel like leaving just wanted to get treatments done all day one after another. Already booked myself in for a hair cut and to get it colored. Cant wait to come back! See you soon!

Well done for Him and Her! Great job!

Lots of hugs Jane X

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Posted 3 weeks ago
An absolutely awful experience, supposedly had a massage the covering on the massage table was dirty, I lay on my jacket and used a towel around the hole on which I placed my head, the actual massage was anything but, no medical history was taken, the guy looked like the handy man I shorts, t shirt and dirty trainers, the room was dark and dingy, the massage was painful and uncomfortable, went on to have nails done, the beautician though friendly was not a good advert (and this had nothing to do with size) her nails were bitten down and effectively stubs complemented with awfully chipped nail polish, they only had 2 employees the masseuse and beautician, it was totally unprofessional, beautician took delight in sharing her dislike of the masseuse, sharing information, I need not know, because there we two of us and only 1 beautician, one of use couldn't have the treatment desired, the nail polishing was unprofessionally done, colours available consisted of fluorescent pinks yellows and green and sparkly polish. the front of the shop on entering g is welcoming and clean, beyond that, Lord alone knows what's going on. I accessed this service, if I dare call it that, via a wowcher deal, I am so disgusted I'm thinking of bringing it to wowchers attention. All in all it's anything but a beauty salon. Would avoid it like the plague, if I could rate this establishment with minus stars, that would been too god for it

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Posted 4 weeks ago
Went with my partner on Tuesday for a Facial and massage each. We were taken downstairs and taken into 2 separate rooms. My partner was to have his massage first and I was to have my facial. The lady who I think owns it is very nice but everything about the place is cheap and nasty. My facial was a total rip off. Leaving me laying there for 15 minutes for steaming and 15 minutes for the mask. I was laying there and rather than relaxing, I was getting very annoyed and totally un-pampered. The absolute bare minimum was done for the facial. |It was appalling. To add to that you could hear the conversations going on upstairs. The therapist wore normal clothes not a uniform. It was just totally unprofessional and awful. Half an hour into my facial my partner walked into my room as I lay there on my own, to tell me he had had enough and was leaving and he would see me at home!! Not knowing exactly what had happened I looked forward to my massage hoping it would be better than the facial. The guy came in to do my massage dressed in jeans and a T. shirt and began my massage. It was painful. So hard and uncomfortable. I had already told them I would only be able to stay for half an hour massage rather than the hour and so glad I did. I could not have endured an hour from this guy. Not only was the pressure too hard but when I told him it hurt he did not soften the pressure and his technique was boring and overall unpleasant.
They are doing lots of deals here at the moment which seem very attractive but they say you get what you pay for but unfortunately here you don't even get that.

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Visited May 2014
Posted 1 month ago
awesome experience. This is the second time I have been to Him and Her and this time too the experience was spot on and I left smiling like a Cheshire cat after the experience. 5 starts to Kadija, my therapist

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Posted 2 months ago
Thank you For Him and Her Beauty Clinic!!!!

I was getting married last weekend and they pampered me and my husband with a Massage, Facial, did my eyebrow & eyelash tinting and eyelash extensions which iv'e never done before, why I found them so professional is because they didn't just try and take my money they gave good customer service, and they made sure they did a 48 hours patch test so I don't get a reaction from the tint or colour in my hair, they went through a thorough consultation on everything they did which places don't seem to do anymore, also traveled to do my hair and make-up and henna for my wedding day which I am so grateful for, I agree with the below comment you get a great value for your money, very very reasonable.

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Posted 2 months ago
Hi All

I regularly pamper myself being a man and had purchased a voucher from wowcher, after purchasing and reading the horrible comments that were left I thought it was going to be a terrible experience, BUT I actually had a fantastic time it was very peaceful, relaxing, staff were polite and welcoming, as a man going into a clinic they made me very comfortable, not sure how they could have received such a bad response but I have now made that a regular place for me to go for my waxing, manicures, pedicures, massage and facials, even though I am from Tooting and there are loads of Salons near me I feel I had such a great time and the best experience ever with the relaxing and calming music and candles with herbal tea and fresh fruit cant go wrong, the clinic was very clean and I have nothing negative to say. Please guys do not be frightened by the extreme negative comments, I would find a lot of it narrow minded, you will have a great experience I guarantee you!!!!

That comment is a big thank you to all the staff.

Nick

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Posted 2 months ago
Hey Wahanda and viewers, quick review here.
I also had a great experience and visit.
Thanks again ladies, very helpful and look forward to seeing you again.
Highly recommended, must check it out!
T

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Posted 2 months ago
Hi
My girlfriend and I had a range of treatments last week and had a great time. Friendly, clean and flexible to our needs. The one we used to go to never provided this. We thought why not try something different at a great price. Usually we are quite weary of deals like this but this one was certainly amazing and will be going back.
Thanks guys :)

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Visited April 2014
Posted 3 months ago
I didn't enjoy the facial and ended up leaving with (product) oats all over my face from a treatment i can only assume was homemade. Felt sticky. The products were very cheap and i left smelling of oats which were wiped off using a cotton pad as i was leaving by the reception/owner, this was when my facial was supposed to be finished.. My skin broke out the next day in spots. I didn't feel pampered in fact wanted to get home and jump in the shower to wash it all off. The massage was ok although hardly any product was used. My facial was interrupted and not very relaxing. I waited 15 minutes from the time the massage finished until the facial started. Also felt the mask and steam was a way of passing the time. Was not asked about my skin condition or skin type before the facial and no checks were made on injuries or back problems before the massage. Not very professional. Felt like a training academy. Sorry guys big thumbs down from me.

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Posted 3 months ago
Staff were rude and made me feel unwelcome and did not make me feel comfortable with my bikini wax.
They left the area covered in sticky cold wax which was impossible to remove before redressing and the area was not even fully hair free. When I asked for the woman to remove the hair remaining she told me that the session time was over.
I have never felt so embarrassed. Very bad service.

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Comments

2 months ago
Hi KatSt

I have looked through our whole database to see when we could have done your wax but unfortunately I cant seem to see anyone booked for a Bikini Wax since January so I am a little confused on when you had come to our Beauty Clinic as we have had our deals on various sites so we have been pretty fully booked recently on other treatments and we haven't taken in any waxing clients in a long while, also we do not work on time so I don't understand who could have said your session time was over, please could you double check that it is our Clinic you had come to we are based in Croydon if that helps as im sure there are loads of clinics that sound familiar to ours, if it is incorrect please could you kindly remove your comment of our page, if it is the case that you had come to our Clinic I really do sincerely apologies, not sure why this had happened and I am more than happy to give you a full refund for the inconvenience caused and this definitely shouldn't have happened.

Thank You

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Posted 3 months ago
Quick message from Paris - Visited the place, during a business trip in London, I was quite impressed with the sign above the shop good eye-catching, I have 2 hair salons in Orleans, France and might copy the idea lol Anyway, one of the best service I received, did not even make a booking but felt welcomed asking me if I wanted tea or coffee, they apologized advising me it was fully booked but arranged for the next day - Thumb up for the professionalism and thanks - I will come back!!!

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Posted 3 months ago
Quick message from Paris - Visited the place, during a business trip in London, I was quite impressed with the sign above the shop good eye-catching, I have 2 hair salons in Orleans, France and might copy the idea lol Anyway, one of the best service I received, did not even make a booking but felt welcomed asking me if I wanted tea or coffee, they apologized advising me it was fully booked but arranged for the next day - Thumb up for the professionalism and thanks - I will come back!!!

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Posted 3 months ago
Kind staff, definitely would recommend. Great at Massages and hair cut and colour they got my hair spot on to what ive been trying to find for years now, and great experience, I would 100% go back, and ive already rebooked for my next massage.

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Posted 4 months ago
I had an amazing experience, staff were very professional, welcoming and polite. They were punctual on starting treatment and explained all the benefits of the treatment, gave me great after care advice and explained what they were doing through the treatment which made me very comfortable. Products they used for my Facial were very good. I would definitely recommend, and I have booked further treatments.

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Posted 4 months ago
I am a manager of my own retail store and I have never seen such in professionalism and felt so much rudness from the staff in my life

I am shocked that this company is still open as they do not treat there customers with any respect

I was charged more then I was quoted as I had rearranged my appt and was told on the day I hadto pay a £10 for rebooking I didnt have a phone as it was in repair but I called as soon as I could but that wasnt good enough any reason to get more money out of people

Never go here !

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Posted 4 months ago
Absolutely awful experience, the staff were unwelcoming and were not confident with the therapies and treatments they carried out. The products used were cheap and stung my normal skin, I would hate to feel them on delicate skin. The treatment room was cold, the bed was rickety and there was a hole in the wall. Compared with other cheap salons and beauty clinics this is bay far the worst. The receptionist was unhelpful and only interested in her mobile phone and the treatments all ran late. A really stressful experience. I would take a wander up to east Croydon and go into any other salon in future. I'm just glad I didn't entrust them with an intimate treatment.
The one good thing- The local bars and restaurants to go and have a giggle about the terrible service after!

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Posted 4 months ago
Me and my wife went there and really enjoyed our time. Every member of the staff have been pleasant especially the owner.

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Visited February 2014
Posted 4 months ago
They didn't turn the massage on the chair, they have really cheap products, same review as before. Very unprofessional and will not be returning!

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Visited February 2014
Posted 4 months ago
The treatments I had were wonderful but the treatment bed was rocking all over the place and was not very relaxing. I also found it hard to relax as they blasted Rihanna halfway through my massage. Completely unproffessional and the whole family were there (brother sitting on reception looking bored, playing on his laptop, chatting to his friends on his phone about going to the gym and his weekend antics, sister sitting in the mirror doing her makeup, mother then turned up and they all sat there eating their lunchk, which was curry and not very pleasnt). Hard to relax when it sounds like an elephant is also walking up and down the stairs every 10 minutes and talking really loudly to each other, walking across the tiled floor above with heels on. Overall not a great experience and won't be going back.

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Visited February 2014
Posted 4 months ago
Very unprofessional. The girl who owns it didn't have a clue what she was doing. She cut the skin around my cuticles and was just pulling at the skin rather than cutting the cuticles. Worst manicure I have ever had! The whole family was in the salon talking loudly, eating their lunch, playing music, being on the phone to their friends, doing their make up in the mirror. Would not go back!

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