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Venue rating

3.9

35 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Finishing Touches Beauty Salon
Finishing Touches Beauty Salon
11 Piccadilly Arcade,
Birmingham, B2 4HD
United Kingdom

Salon

Finishing Touches Beauty Salon
11 Piccadilly Arcade,
Birmingham, B2 4HD
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat 10:00 am - 5:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Finishing Touches Beauty Salon

Finishing Touches is a Guinot approved beauty salon based in the heart of Birmingham city centre.

Established in 1987, the salon offers an exclusive range of treatments and skin care products to suit all ages and every skin type.

All of our treatments are carried out by fully qualified professional Beauty Therapists.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 35 reviews

5 stars 11
4 stars 10
3 stars 10
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Aromatherapy Massage (12)
  • Beauty Treatments (9)
  • Facials (12)
  • Hollywood Waxing (5)
  • Microcurrent Face & Body Treatments (5)
  • Waxing (8)
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Have you been here? Write a review
Posted 11 months ago
Always top notch service & professionalism.
Waxing is superb value for money & they know what there doing when it comes to bikinis!
I moved away so haven't been in a about a year! but booked last minute this evening its a long travel but worth it for a good wax! very recommended! :)

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Verified review Visited April 2012
Posted 3 years ago
The therapist was lovely and put me at ease. The waxing process was very quick and realtively painless, I felt comfortable at the salon and was pleased with the results, will definitely visit again.

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Verified review Visited May 2012
Posted 3 years ago
Brilliant Service!! Made to feel at ease during treatment! Therapist was great.... very friendly and chatty.
The Salon was very small and I did not feel the rooms were as private as I'd like for waxing. But all in all a good price for the Waxing I had. I would return for future waxing!

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Verified review Visited May 2012
Posted 3 years ago
I went to Finishing touches for a Bikini wax and eyebrow wax, The salon was very nice and the satff very friendly, I was a bit nervous but the staff but me at ease.

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Verified review Visited May 2012
Posted 3 years ago
Was quick and easy to book an appointment. Got to my appointment early and was greeted by a friendly member of staff whilst I waited. Was took into the treatment room and put at ease.
The salon itself is quite small and was glad there were no other customers whilst I was present.
Overall, was really good value for money and would consider going back from now on.

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Verified review Visited April 2012
Posted 3 years ago
First time having a "Hollywood" was made at ease and I will definitely be going back. And the girls are lovely! One very satisfied customer and I will be telling all my friends about you!

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Verified review Visited April 2012
Posted 3 years ago
Staff were very friendly. They made me feel very comfortable and not awkward at all. Very fast and almost pain free. Would recommend to a freind and will go there again next month.

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Verified review Visited April 2012
Posted 3 years ago
I can honestly say that this is by far the best, most professional, quick and painfree wax have ever had done. I am absolutely thrilled with the results. Am glad I found it using the voucher, and will definitely be booking again. Best wax ever!

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Verified review Visited April 2012
Posted 3 years ago
I bought a voucher for Hollywood waxing and eye brow waxing.
I had no difficult in booking an appointment, and was greeted by a friendly member of staff.
I had my treatment by an equally friendly and chatty member of staff.
The premises is quite small and the treatment room i was in was right next to the waiting area so had anyone had been waiting for their treatment they would have over heard everything.
There also didnt seem to be any toilet facilities....

Having said this i would attend there again for special offers.

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Verified review Visited April 2011
Posted 4 years ago
Went to this salon with my boyfriend for some pre wedding pampering! The salon is very small but the staff and treatments were good and with the mob deal it worked out very good value for money! If you want a decent treatment in the centre of birmingham (ideal city centre location) then this could be for you, if you want a relaxng environment with a luxury feel then i would say go elsewhere.

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Verified review Visited March 2011
Posted 4 years ago
it was a wounderful experience the staff were friendly and made my visit really special and personal, the facial was so relaxing and enjoyable. the sliming treatment was short but very effective. the massage was so firm and enjoyable.
i would recommend this offer and this salon to others any time

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Verified review Visited February 2011
Posted 4 years ago
I'd booked this for a Chrimbo prezzie for my sister and decided to go with her. Unfortunately it proved difficult to find a mutually suitable date so left it a bit late to book. However, the staff were really helpful, and whilst our appointments had to be separated they did their best to reduce our waiting times by multi-tasking!
Whilst this salon was pretty small and cosy, I was pleasantly surprised by the quality of the treatments received. Our therapist was really friendly and made us feel very at ease. The massage was so relaxing that I could have happily stayed there all day! We came away feeling totally relaxed and rejuvenated...ideal as we'd been out for my daughter's 18th the night before!
The only downside was that they didn't have toilet facilities on the premises but they were able to take us to a facility just 2 doors away- slightly inconvenient but otherwise wonderful service.
I would definitely recommend and would happily go again...especially at such good value for money.

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Verified review Visited March 2011
Posted 4 years ago
Unfortunately I was unable to redeem my voucher as when I tried to book my treatment with finishing touches I was told that they were only taking bookings when cancellations were made as everyone had left it too the last minute to book their treatment, when I asked if they had realised that only a small percentage of vouchers had been redeemed prior to the closing date would they not of expected an influx of bookings and staffed accordingly? I was told that was not anything to do with them, on the whole very disappointing I tried to book more than 10 days before the end of offer date to no avail A waste of £10. so therefore not really a saving.

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Posted 4 years ago
Sadly, I did not get to experience my booking for this venue, and unfortunately the star rating was a mandatory excercise. My voucher was valid for 3 months, one of the shorter offers, and December was fully booked. I live 85 miles from Birmingham and was working overseas for several weeks at a time in the New Year. Admittedly I only gave 5 days' notice to book, and I note the 'subject to availability' proviso. However, my request for an appointment was refused, as the offer was ending in 6 days, and they 'couldn't fit me in'. I felt the person telling me this was not the friendliest, and I really felt like a schoolgirl who had misbehaved. However, she promised that the manager/owner would call me on Friday (this was Wednesday). She did not.
All other salons have been so very accommodating and even extending the offer for a few days. I cannot fault the reception I have had before now. My view is that, with such an offer, then perhaps the salon should have foreseen the response, and offered a 6 month availabilty instead. I have lost my money, and it's all very disappointing.

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Verified review Visited March 2011
Posted 4 years ago
I enjoyed my treatment although it wasnt very relaxing as I wasnt in a room on my own and there were a lot of distractions and noise. Pity as I would have gone back based on treatment

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Verified review Visited March 2011
Posted 4 years ago
The shop was very noisy and sounded like there was work going on. Blow heaters where use to heat the ship but it was very cold. No privacy in cubicles as it was open aired. Therapist did not introduce herself or give advice at any time.

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Verified review Visited March 2011
Posted 4 years ago
Treatment was ok. Staff were great. Loud noises in the shop can be heard in treatment room, loud heater, radio, telephone. Lights not dimmed. Wasn't overly relaxing but ok for the price. Probably wouldn't go back.

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Verified review Visited January 2011
Posted 4 years ago
I think this was a really good deal, probably one of the greatest value mobdeals for birmingham. The facial was really good and so was the massage. I actually fell asleep in both of them they were really relaxing. The slimming treatment was alright i dont think it made much of a difference but it was explained to me that I would need to come for a few sessions to notice a change. I did have a really great day at finishing touches however i do agree with the other comments that the place is too small and you can hear everything that is going on in the other treatment rooms which is not ideal.

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Verified review Visited February 2011
Posted 4 years ago
Although short of staff, I felt " looked after" the whole time I was there. The therapist - Lisa- knew exactly waht she she doing and explained each step of each treatment - what it was and the benefits of it. I had a facial, back massage and slimming treatment and enjoyed each one very much. Being in the City Centre made access very easy. All-in-all a really lovely experience and I will definitely go back

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Verified review Visited February 2011
Posted 4 years ago
The therapist was lovely, and the massage at the time seemed nice, but she kept rolling my trapezius over my scapula and as a result I ended up with an injured and very sore muscle which meant I had to take co-codamol and ibuprofen for the next few days! Now, I like sports/deep tissue massage, but this wasn't particularly deep and I think it was just down to a lack of A&P knowledge and palpation skills. The consultation was iffy to say the least however this was probably for the best as there was zero privacy, although the sound of the boiler (?) would probably have drowned out any private conversation. I also think the hygiene (of the salon only - the therapist was pristine) left a lot to be desired. Overall, I don't feel justified in complaining too much as I only paid a tenner, but I'm obviously not happy that I was injured.

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