Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.0

29 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Please select the service you’d like to book.
Ezina by Ruksaar
Ezina by Ruksaar
257 Great Western Road,
Glasgow, G4 9EJ
United Kingdom

Salon

Ezina by Ruksaar
257 Great Western Road,
Glasgow, G4 9EJ
United Kingdom

Opening hours

Mon - Tue 10:00 am - 5:00 pm
Wed 10:00 am - 6:00 pm
Thur - Fri 10:00 am - 7:00 pm
Sat 10:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Ezina brings you all your favourite hair and beauty treatments under one roof saving time and money for people on the move.

Our therapists are qualified to provide you with a wide range of treatments at affordable prices, including threading, waxing, facials, massages, manicures and pedicures, make overs, acrylic nails and much more. Ezina can help you look your best on your most important day doing bridal hair, mehndi and make overs for that special day or event.

We take your health seriously and only use top quality professional products during all our treatments to ensure you get the most out of your sessions. Our sole focus is quality without compromise, we hire the best and continue to promote cost effective treatments so you can enjoy as many treatments as you desire without the fear of over spending. We strive to make sure you are 100% happy and pampered.

Come in, lie back, relax and let our team of professional therapists make you feel comfortable.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 29 reviews

5 stars 20
4 stars 2
3 stars 1
2 stars 1
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Face
  • Beauty Treatments (1)
  • Eye Treatments (1)
  • Eyebrow and Eyelash Treatments (7)
  • Facials (9)
  • Teen Facials (1)
  • Hair
  • Hair Colouring and Highlights Treatments (1)
  • Haircuts and Hairdressing (1)
  • Hair removal
  • Brazilian Waxing (6)
  • Threading (2)
  • Waxing (6)
  • Massage
  • Aromatherapy Massage (6)
  • Foot Massage (2)
  • Indian Head Massage (4)
  • Swedish Massage (3)
  • Therapeutic Massage (4)
  • Nails
  • Foot Scrub (1)
  • Gel Nails (8)
  • Manicure (17)
  • Minx Nails (1)
  • Nail Extensions & Overlays (4)
  • Pedicure (10)
Show more
Have you been here? Write a review
Verified review Visited January 2015
Posted 1 month ago
The experience as a whole was great. The staff were so freindly and kind, the massage was amazing, I felt so relaxed and refreshed and the manicure was excellent too, felt like a new woman when leaving the premises. Would highly recommend Ezina to anyone.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 4 months ago
great experience will defo be back , went in to get myself pampered up for my big day , also had my wedding make up and hair done . will always be back . thanks girls xxx

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited October 2014
Posted 4 months ago
Had the most amazing massage and relaxing dermalogica facial.!!
My beauty therapist was very welcoming and friendly . After my massage & facial i felt so much better fresh and relaxed , will defo go back and recommend to my friends...x

Comment | Report as inappropriate

Be the first to comment on this review

Posted 4 months ago
just loved my treatments , shop is very nice and clean staff were wonderful . would always return and recommend to others . value for money was great . specially eyebrow threading only £5 when you go into these big superstores they charge you £10... keep up the good work . see you soon x

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited October 2014
Posted 4 months ago
It was a fantastic deal and the whole experience was very relaxing and rejuvenating! I will recommend it to all!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 6 months ago
Massage was good gel nails were ok paid extra for gel. Chipped within 1 day. Clean and nice environment. Staff fine.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 7 months ago
I am writing a review of complaint and requesting that I receive some sort of explanation from management with regard to why I did not get my treatment I had booked on Friday 15th August 2014.
On Thursday 14th August 2014 I travelled 5.2 mile for my appointment at Ezinas hair and beauty. I sat on the chair expecting semi-permanent marvel lashes and the lady told me that the lashes she was going to put on would only last 2-3 days. I explained to her clearly that I wanted the ones which stayed on for 4-6weeks and she said that she did not have time to do them as they take up to 45minutes. Disappointed, I agreed to come back in the next day (Friday 15th August 2014 at 1.30pm) and was assured that it would be the lashes that lasted 4-6 weeks. I then travelled 5.2 miles to get home.
The following day I done the 5.2mile journey again to Ezinas paid another £1.50p for parking and arrived at 1.20pm. My appointment was not until 1.30pm. I did not get greeted by the lady working which I feel is very poor customer service. At 1.30pm I was still ignored, there was no apology for running late there was no offer of water tea or coffee and there was no acknowledgement of my presence In the salon. Finally at 1.40pm I got asked to sit on the chair. I looked at the table and saw the very same 2-3day lashes that the previous day was going to put on me. Confused I asked the lady if it was the 4-6weeks lashes which she replied no to. I told her that I had came in the day before and the lady that was on that day tried to put them on me and because they weren’t the one I wanted I had to come back and she had put me in the diary for today. The lady then phoned and I didn’t quite get a proper explanation as to what had gone wrong. I was not happy that all the lady kept saying to me was that ‘she didn’t have time to do the 45min lashes because she had an appointment at 2pm coming in’ I am also a customer, I booked my slot at 1.30pm so why was she not caring that I wasn’t getting my treatment?
The service provided to me was absolutely disgraceful from start to finish, there was clearly a lack of communication between the two staff, the diary was clearly not filled in properly as it should have said that I was in at 1.30 for a 45min appointment.. that way the 2pm appointment would not have been booked in, the attitude of the lady was terrible as she clearly did not care that 2days in a row the salon had failed me, you could tell that she did not have time for me and was more interested in her 2pm appointment. The fact that she did not even offer to book me in at another time was disgraceful and the apology I got as I left the place was totally half hearted.
Due to the lack of competence by the staff of Ezina salon, I am now going to be attending 2 important events over the weekend with no lashes. My plan for my last appointment was to have my lashes done and then book a mother daughter time for my mum and myself and then also book the party package for 20 for a hen night and obviously recommend your salon to my friends and family, however this will not be happening ever.
Pleases can you respond to this letter with urgency.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 8 months ago
One word to describe the shop treatments and the staff . Awesome .
Thank you girls loved my gel nails and my eyebrow threading. Felt so rrelaxed after that facial and back neck massage . See you soon . X

Comment | Report as inappropriate

Be the first to comment on this review

Posted 8 months ago
Great salon . Nice clean . Love the gilter paper . The girls were very friendly . Service was top notch .
Loved my Gel nails and my eyebrow threading . Great shape . Thanks girls . See you all soon .x

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited May 2014
Posted 10 months ago
salon was very quiet - would have been good to have some back ground music on. had gel nails on hands and feet therapist WAS GREAT AND VERY FRIENDLY

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited April 2014
Posted 11 months ago
lovely salon girls were great had gel nail on hands and toes - looks fantastic will definitely be back to this salon

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2014
Posted 1 year ago
The staff ignored us as we came in and had no record of us booking even though we had a phonecall confirming the booking and a confirmation e-mail. The staff made no attempt to correct the problem and we ended up not recieving our treatments as they were fully booked! Avoid this salon like the plague!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
LADIES PLEASE DO NOT GO HERE, IT IS A BEAUTIFUL SALON ITS JUST SO DISAPPOINTING THAT THE STAFF DONT SPARKLE LIKE THE WALLPAPER...............I have never come across customer service so appalling anywhere. The staff were ignorant, very unhelpful & ill mannered. Could not believe the arrogance of the girl who dealt with us. After the treatment received at reception we left without any treatments. Would not subject my worst enemy to a visit here.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
visited salon today 13.3.14 for a treat for my sisters 40th birthday
we both got swedish massage and facial with the wowcher deal
, staff were nice place spotloss and rooms were nice warm with a
nice relaxing atmosphere The relaxing music was bliss , will defo
recommend and return this was my sisters 1st experienceand she loved it .

Many thanks ladies :) Dianne

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
Avoid this salon like the plague, I had to book 3 months in advance to get an appointment after work and the only one they could give was 4pm, I dont know if they treat all customers like that or or only groupon/living social ones. The staff were extremely rude on the phone and in person. I was late getting to the salon as it is really hard to park near by and all pay and display, when I explained this, they said they could give me another date 3 weeks later. I didnt get the treatment as I can only imagine that the quality would be poor like their customer service.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 year ago
i am sorry to hear of the trouble you have bee through at our salon . I assure you we try our best to make sure all our customers leave happy . it would be great if you can tell me which branch was it you attended . was it sr beautique on paisley road west or ezina on great western road .
you can contact me on my email : javaidu@hotmail.com thank you

Report as inappropriate

Verified review Visited November 2013
Posted 1 year ago
To start with the salon was freezing cold. The girl doing the gel nails was clearly bored and disinterested in making conversation. There was no manicure as such she simply buffed my nails to apply the gel. The pedicure was very awkward as the girl had to sit on the floor to complete it, my feet/ legs were uncomfortable due to the poor quality seating. Best avoid.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited December 2012
Posted 2 years ago
Good value for hair colouring and cut. Staff were nice. I think Lindsay did my hair and she took time to discuss and explain everything to me. would visit again.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
As I type this, I am still admiring my gel nails which look fantastic. Saira did a fantastic job and I will be back before Xmas to get some Dorothy red glittery nails that I saw another customer have which also looked amazing. The location of this place is great. I will be recommending this place to all my friends and will be returning.x

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
had a great time at sr beautique , staff where very friendly and the treatments were great .
Great value for money and eyebrow threading was only £5 where some people charge over £10 .
great shop great price's , recommend it anytime
keep up the good work SR...xx

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
got to say i love the treatments and the staff at SR , i have been many times now for different treatments and have always left with a smile on my face , plus the pricing is very reasonable .
love the HD eyebrows and threading .
won't go anywhere else for my eyebrows ,Girls here know what i want and what shape i want .
Great saloon .. :-)

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews