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Venue rating

4.4

56 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Essential Therapy
Essential Therapy
49 Broughton Street,
Edinburgh, EH1 3RJ
United Kingdom

Salon

Essential Therapy
49 Broughton Street,
Edinburgh, EH1 3RJ
United Kingdom

Opening hours

Mon - Closed -
Tue - Thur 9:00 am - 8:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 5:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Essential Therapy   Off-peak
This venue offers discounts on off-peak appointments.

Welcome to Essential Therapy on Wahanda, a beauty salon in the heart of Edinburgh offering a wide range of treatments for both women and men.

At Essential Therapy we understand that all our customers are individuals. We are dedicated to offering high quality, tailored treatments to ensure that each and every client leaves the salon having had a professional service and an excellent customer experience. We offer specialist waxing, massage, facials, CACI non-surgical face-lift treatments, manicures/pedicures and tanning services. We also offer a new range of Essential Treatment combinations that allow you to combine a number of treatments for a true pampering experience.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 56 reviews

5 stars 39
4 stars 7
3 stars 9
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments - CACI (1)
  • Spray Tanning and Sunless Tanning (8)
  • Counselling & Holistic
  • Light Therapy (1)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Eyelash Extensions (1)
  • Facials (9)
  • Facials - CACI (5)
  • Microdermabrasion (1)
  • Hair removal
  • Threading (7)
  • Waxing (12)
  • Massage
  • Swedish Massage (2)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (3)
  • Manicure (7)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 4 days ago
I had a great time having a manicure with Essential Therapy. The nail bar is in a bit of an odd position beside the main door and because it's a busy period for the salon you get lots of walk-ins. As there is no dedicated receptionist (or maybe the salon was just that busy) the therapist had to keep getting up to deal with queries and incoming appointments. I don't mind that at all, but it was notable if you're looking for that absolute 1-on-1 experience. However, the manicure is perfect, the therapist was lovely and all other clients I saw leave the salon looked so happy with their treatments. I would definitely go back and use the salon again.

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Verified review Visited August 2015
Posted 5 days ago
Best tan in town really natural colour and staff great. Really nice salon and the price for a tan is very reasonable

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Verified review Visited May 2015
Posted 1 week ago
I've been to Essential Therapy a couple of times and both times it was a really positive experience. I really appreciated how much the therapist wanted to know about what areas were causing tension, and had a really good treatment. It's also a surprisingly peaceful place considering, noisy noisy Broughton St is right outside.

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Verified review Visited August 2015
Posted 3 weeks ago
Had my first Hollywood at Essential Therapy today and it was so much better than I thought it was going to be! My therapist was great and it not at all as painful as I had imagined. Also have had shellac done at Essential therapy before and compared to others it was definitely the longest-lasting. Treatments here can be a bit more pricey than other places but they are worth it. Highly recommended!

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Verified review Visited August 2015
Posted 3 weeks ago
The treatment was excellent and the therapist really knew what she was talking about. I will definitely visit this salon again.

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Verified review Visited April 2015
Posted 1 month ago
Nice atmosphere and great value treatments. I wouldn't go anywhere else for my threading as I can rely on Essential Therapy to be quick and thorough.

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Verified review Visited June 2015
Posted 1 month ago
Friendly service and very good value for money. The atmosphere is nice and relaxed and the staff are friendly and helpful.

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Verified review Visited July 2015
Posted 1 month ago
Great service at Essential Therapy - the staff a really friendly and it's very good value for threading. You're in a private room which is nice if you've got to have you lip threaded!

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Verified review Visited July 2015
Posted 1 month ago
I had a Threading, Waxing and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
This was my second visit and again it was excellent. Emma the therapist really puts you at ease and knows exactly what she is doing. Overall another great experienc

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Posted 1 month ago
I went to Essential Therapy a few weeks ago for a facial and massage. The salon was beautiful and extremely clean, and the therapist was really knowledgeable and friendly. She went through the treatments with me before she started and made sure she concentrated on my sore shoulder during the massage which really helped to ease the pain. The facial was lovely and relaxing and my skin looked amazing afterwards. I will definitely go back here again.

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Posted 1 month ago
I went to Essential Therapy a few weeks ago for a facial and massage. The salon was beautiful and extremely clean, and the therapist was really knowledgeable and friendly. She went through the treatments with me before she started and made sure she concentrated on my sore shoulder during the massage which really helped to ease the pain. The facial was lovely and relaxing and my skin looked amazing afterwards. I will definitely go back here again.

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Verified review Visited July 2015
Posted 1 month ago
I thought the treatment was wonderful and Emma the therapist was great! She explained everything very well and took her time to get to know my skin

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Verified review Visited July 2015
Posted 1 month ago
I loved the last back and shoulder massage I had here, so I was looking forward to having the same again - I even paid extra to include a scalp massage. Sadly I was disappointed. The service was impersonal - sort of 'hiya, get on the table' - which is unusual for Essential Therapy. I felt like a box of cereal being beeped through a supermarket checkout! The massage itself was just okay. I mentioned tension in my shoulders but they were barely touched, and the scalp massage was nothing like I'd expected. I love getting my hair washed at the hairdresser and I thought it'd be something like that, but it was mainly pressure points being pressed, and my hair being tugged a bit. It felt really lacklustre.

I really needed a treat today and didn't feel like I got one. My shoulders still feel tense, and I wish I'd just saved my money :(

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Comments

1 month ago
Hi Donna,

I am very sorry that your treatment did not live up to your expectations on this occasion. We value all feedback at Essential Therapy and your comments and concerns will certainly be addressed. I know that you are a regular client and that you have thoroughly enjoyed previous treatments at the salon, therefore I will contact you personally to discuss the situation with you.

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4 weeks ago
Stephanie, the Salon Director, got in touch with me as a result of this review, and offered a complementary massage as an apology for my disappointing experience. Stephanie herself did the massage today, and it was phenomenal! It feels like she was born to do what she does, and I came out feeling deeply relaxed, and free of the knots and cricks I went in with. I wouldn't hesitate to recommend a massage from Stephanie, and will request her next time I book in. If I could review today's treatment, I'd give it a full five stars for sure!

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Posted 2 months ago
I made an appointment with Essential therapy for my wedding, to include lash extensions, shellac on my nails and a spray tan. I was pretty nervous specifically about the spray tan incase I had a white wedding dress/tan disaster, on arrival I was immediately put at ease by the therapist who assured me the tan came in different colours and it wouldn't end up too dark and would sink in nicely! I firstly had my shellac done on my nails, I just opted for their file and polish version of shellac and it was great, there were many options for a French and she made sure I was really happy each step of the way. Then I had lash extensions applied and once again she gave me loads of options regarding the curl/length and im so so happy about the finished result, which looks completely natural and lovely! finally the result of my spray tan was very natural and very even all over colour. I felt my best on my big day and I will definitely be returning!

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Posted 2 months ago
Me and my friend came to get a spray tan 2 days ago. My friend's tan turned out extremely dark and ORANGE to say the least. Mine on the otherhand, was so pale and patchy there was no point in even getting the tan done. This was my first experience at Essential Therapy (and my last!!!). The woman with short hair who did the tan was less than sociable, it appeared that she did not even enjoy her job. The tanning room itself couldn't even be called a tanning room. I have never been in such a small CUPBOARD to get a spray tan done. Awful experience.

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Verified review Visited April 2015
Posted 3 months ago
I love my new shiny nail! Very kind and friendly girl, very focused in her job. I will definitely recommend.

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Verified review Visited May 2015
Posted 3 months ago
First time here, the place is lovely and clean, the staff were were very nice.
Had a spray tan, not the best I've had - it's a bit patchy and some areas missed which is unfortunate, maybe the booth was too small for them to reach the lower parts of my legs. I would go back and try it again, the price was great!

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Verified review Visited May 2015
Posted 3 months ago
its exactly what you would expect. They are quick and efficient. The spray tan is good and applied very evenly.

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Verified review Visited May 2015
Posted 3 months ago
I love Essential Therapy but I wasn't thrilled with today's visit. Initially, the two staff members were too busy talking to each other to pay attention to my friend and I, and I had to politely interrupt to ask for some water. It'd be nice to not feel like you're imposing on someone's personal chat. The treatment was okay - I wish I'd been warned that my exfoliation was going to be chemical rather than a scrub, as the treatment applied stung and I didn't know to expect that. After my treatment I found some product that had been left on my skin and it flaked off all over my clothes! The treatment was functional, not that luxurious, and unexpectedly uncomfortable in parts (the stinging/burning sensation). I'll go back based on my previous experiences at Essential Therapy, but I wouldn't have a Dermalogica facial again.

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