Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.0

149 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Eleven Hair Barbican
Eleven Hair Barbican
161/B Whitecross Street,
Barbican, London, EC1Y 8JL
United Kingdom

Hair Salon

Eleven Hair Barbican
161/B Whitecross Street,
Barbican, London, EC1Y 8JL
United Kingdom

Opening hours

Mon - Wed 10:00 am - 7:00 pm
Thur 11:00 am - 8:00 pm
Fri 10:00 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Eleven Hair Barbican part of Eleven Hair

We are a chain of hair salons in London that provide expert hair care for their clients. Our staff stay up to date with regular training classes as well as keeping watch on trends. We watch the catwalk for inspiration for the next season and look to celebrities to see what looks will be hot. We offer extensive training for our up-and-coming stylists, as well as for our established senior stylists, to keep them current on trends. We use the academy techniques of Vidal Sassoon, Toni and Guy, L'Oreal Academy and many others in our training.

Ee also pride ourselves in offering the very best skincare, body care and nail care beauty treatments using the very finest products – visit us, be pampered and enjoy! Our therapists are expertly trained and well-versed in the latest and most effective treatments – please come and meet them.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 149 reviews

5 stars 39
4 stars 71
3 stars 27
2 stars 7
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Chemical Skin Peel (1)
  • Eyebrow and Eyelash Treatments (3)
  • Facials (14)
  • Makeup Treatments (12)
  • Hair
  • Blow Dry (21)
  • Brazilian Blow Dry Keratin Treatment (26)
  • Hair Colouring and Highlights Treatments (3)
  • Hair Conditioning and Scalp Treatments (2)
  • Hair Extensions (1)
  • Haircuts and Hairdressing (37)
  • Hair removal
  • Brazilian Waxing (2)
  • Male Waxing (1)
  • Waxing (4)
  • Massage
  • Therapeutic Massage (12)
  • Nails
  • Gel Nails (2)
  • Manicure (7)
  • Pedicure (7)
Show more
Posted 1 year ago
I went for highlights a few months ago with Jacqueline. She did an amazing job! I've been having quite blonde colour throughout my hair but she brought it down a tone, and it looked so much more natural. So happy with the job she did.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
Location close to the city which is handy. Therapist was good - friendly, professional, relaxed. Happy overall with treatment and place. Appointment was running behind schedule so punctuality could be improved though therapist was apologetic.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
Based near the city on Whitecross Street. Therapist was good - professional and patient. Room was fine - nice temperature, lighting and comfortable. Only issue was waiting time, previous appointment was running late so this had a knock on effect.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
As a previous customer for hair services at the Covent Garden sister-salon, I had little hesitation in purchasing a very good value option for an introduction to Shellac nails at the Barbican branch. Unluckily, the appointment booking was firstly postponed to match the nail therapist's schedule (no problem) but then the second arrangement was cancelled altogether owing to indefinite technical difficulties. Big surprise, big disappointment! It is not possible to give a true comment about the ambience, facilities or value as I was told Shellac services are temporarily unavailable so I've graded a basic 'ok' for each. On the plus side, the two staff managing this difficult situation were very prompt with the re-booking call and sincerely apologetic in the cancellation scenario. I've already been notified about the refund however I hope to see the manicure service resume (eventually) as this salon location would be ideal for a city worker.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2013
Posted 1 year ago
As a previous customer for hair services at the Covent Garden sister-salon, I had little hesitation in purchasing a very good value option for an introduction to Shellac nails at the Barbican branch. Unluckily, the appointment booking was firstly postponed to match the nail therapist's schedule (no problem) but then the second arrangement was cancelled altogether owing to indefinite technical difficulties. Big surprise, big disappointment! It is not possible to give a true comment about the ambience, facilities or value as I was told Shellac services are temporarily unavailable so I've graded a basic 'ok' for each. On the plus side, the two staff managing this difficult situation were very prompt with the re-booking call and sincerely apologetic in the cancellation scenario. I hope to see the manicure service resume (eventually) as this salon location would be ideal for a city worker.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2013
Posted 1 year ago
Good environment, good staff and good atmosphere. Maybe a bit confused with appointments and time tables and time schedules, but overall good. It was good that they were working on Saturdays (and were not extremely busy) as it is easier for people who are working!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2013
Posted 1 year ago
This was my first wax and the therapist was very calming and very informative. The wax was good and she managed to get rid of all the hair. I would of liked some post care advice but this was easily found on the internet.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2013
Posted 1 year ago
Unfortunately there was a mix up with my appointment time and I was not able to have the facial that I was looking forward to having. It is a shame as it is very close to my work place so I could not recommend it to anyone.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
i booked this treatment well in advance of my holiday and unfortunately it was cancelled on the day of the appointment due to a mistake on part of the salon/wahanda. i was however offered a refund and promised a free treatment. the free treatment hasn't however been so far granted...

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
Very satisfied. Top work on pedicure by the therapist; the best pedicure I have found in London. I'll definitely go back sure for pedicure.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
It took me by surprise, that an appointment I had booked and was confirmed to me via email got cancelled on the day of my treatment. I received a call in the morning only to tell me that 'someone' had put in the appointments wrongly in the planner or mixed them up. Explanation was not very clear and my appointment was repeatedly and erroneously referred to as being for the day after where they would have had no time for me either. Disappointed as it was the last chance to get it done before I went on my vacation. Not very reliable, however received the refund back in a timely manner.

Rated the venue with ok as I have not physically been in the salon and therefore have no right to rate it any different.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
As I am new to London, it took me a bit to find the place. However, the therapist is very friendly and patient, she even waited for me for ~10 mins. The treatment is very satisfactory. I enjoy the experience and treatment very much. Highly recommended.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
I had a back, stomach and hollywood wax. The therapist was really friendly and put me at ease, especially during the hollywood wax which I am still fairly new to and find uncomfortable! The wax she uses contains coconut which soothes the skin and smells nice.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
This was great value for money. The therapist was quick and efficient and obviously knew what she was doing. It's also a very easily accessible venue. Wuld definitely recommend for waxing.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
This was my first time here and I was very pleased with the experience. Salon was clean and modern. Had the manicure & pedicure package, and came out with my toes and fingernails twinkling. The nail technician did an excellent job getting my feet in shape & fit for public viewing! She was also friendly and nice to spend 85 minutes with. I'm very likely to return.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
This is my second time in this salon and I am very pleased with the service. The therapist, Villi, is brilliant and I feel like I have found my place and I will keep going back. The chemical peel I cannot comment on yet, as right now my skin is very red; we'll see after the healing period.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
Villie the therapist is great. Really lovely and professional. She had been overbooked but took her time and did a decent manicure. Salon is in a nice part of town - will definitely go back again

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
Thorough treatment, feet soft and de-calloused. Would go again and recommend to others. One of my nails did smudge however but I trust they will re-do the nail before I go on holiday!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
Therapist was lovely, room is part of hairdressers, but cellulite massage was very thorough and I noticed a reduction the same day. I would recommend it and return in the future

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2013
Posted 1 year ago
Booked a last minute appointment and managed to get in on the same day. Hair cut by the salon manager which is always reassuring. Lovely shampoos and products. Nice cosy feel upstairs with only 2 clients at a time. Really friendly, chatty hairdressers. Only comment would be no drink offered which I would have expected.

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews

Venues nearby

See more venues in Barbican