Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.2

85 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
The House Of Elemis
The House Of Elemis
2 Lancashire Court,
Mayfair, London, W1S 1EX
United Kingdom

Treatment Room - Beauty

The House Of Elemis
2 Lancashire Court,
Mayfair, London, W1S 1EX
United Kingdom

Opening hours

Mon - Fri 10:30 am - 9:00 pm
Sat 9:00 am - 9:00 pm
Sun 10:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

The House Of Elemis part of Elemis Flagship Spas

The House of ELEMIS is a couture beauty house for people who are serious about looking after their skin and serious about looking after themselves. This luxurious Mayfair townhouse is the creative heart of ELEMIS. Where spa meets science meets skin. Designed to deliver exactly what you need, when you need it; from The Penthouse to The Speed Spa. More than 25 years of wisdom inspire the pioneering ELEMIS formulas and revolutionary treatment menu. ELEMIS Elite therapists make it personal. They look. They listen. They perform transformative treatments, personalised to respond to the ever-evolving rhythm of your life and the ever-changing nature of your skin.

See more

Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Mayfair?
A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 85 reviews

5 stars 41
4 stars 28
3 stars 13
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (7)
  • Body Wraps (2)
  • Cellulite Treatments (2)
  • Heat Treatments (1)
  • Rasul and Mud Treatments (36)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Herbal & Flower Essence (1)
  • Face
  • Facials (24)
  • Hair removal
  • Waxing (4)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (9)
  • Face Massage (1)
  • Stone Massage Therapy (5)
  • Therapeutic Massage (4)
  • Nails
  • Manicure (2)
Show more
Have you been here? Write a review
Verified review Visited June 2015
Posted 2 months ago
Very good treatment in a pleasant place. Nice people, calm and peaceful music. I particularly loved the products used as well as the massage at the beginning of the manicure.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2015
Posted 4 months ago
I had a Sonic Skin Radiance Facial Incl. Consultation and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited March 2015
Posted 5 months ago
I had a LED Blemish Control Facial Incl. Consultation and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited December 2014
Posted 8 months ago
I had a Deep Tissue Muscle Massage and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited December 2014
Posted 8 months ago
Facialist was nice but didn't do extraction as I asked so I had to steam my face when I got home. Also seemed to just want to sell products. The staff at reception were abut rude too. Real shame

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited December 2014
Posted 8 months ago
I had a Face and Body Sensation and have awarded it 5 stars.

Comment

Be the first to comment on this review

Posted 8 months ago
I loved the atmosphere of the spa and the staff are lovely. The massage and treatment were okay.
I think what really put me off is the "hard sale" that you have to go through from the moment you walk in to the moment you walk out. After a nice treatment the last thing I want (unless I ask about it) is to feel almost forced to buy something..! Makes it quite awkward and un-relaxing. Why not give samples and if I like them I will come back rather than try and get me to spend straight away after paying very a lot for a treatment?! That just really soured the experience for me and means I will not be a repeat customer. I have heard of other complaining about the same thing and be the reason why they won't be coming back… shame as again lovely facility and staff.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 8 months ago
I was 10 mins late so the therapist had to cut short the massage. Other than that the massage and facial were great. The only down side to this salon for me is that the treatment rooms are always very warm.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 9 months ago
I had a Total Face and Body Polish and have awarded it 3 stars.

Comment

Be the first to comment on this review

Verified review Visited November 2014
Posted 9 months ago
Good facial, the therapist was excellent. Shame about the leaking air conditioning that was dripping on me during me treatment.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2014
Posted 10 months ago
I had a Face and Body Sensation and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited September 2014
Posted 10 months ago
As always very friendly staff but unfortunately the air conditioning was not working so the room was too warm which made for a less than ideal waxing experience.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 11 months ago
Wonderful way to spend a rainy bank holiday morning. Excellent value on an off peak deal. My therapist Eva was superb. Took into consideration my skin type and adjusted the scrub slightly to suit. Elemis is a perfect retreat in the heart of Mayfair and due to the wonderfully indulgent therapies, welcoming ambience and attentive staff, I always look forward to going. Would definitely ask for Eva again.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 11 months ago
I had a Well-Being Massage and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited August 2014
Posted 11 months ago
Although there was a bit of messing about my booking before I arrived, once I was there the experience was great. The staff seem incredibly professional and I felt well looked after. The atmosphere was perfectly relaxing and crucially the scrub I went for {exotic lime and ginger} was fantastic.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 1 year ago
The therapist - Eva - has fantastic! she was very welcoming and the technique for the body scrub was excellent. although it lasts only 30mins it felt like 2 hours! at the end of the treatment she prepared a nice tea and then run with me some of the products and gave me samples. No pressure to buy any of their products, although i did buy the scrub.
overall a very good experience and i would recommend it especially before sun holidays!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 1 year ago
I had a Deep Tissue Muscle Massage and have awarded it 3 stars.

Comment

Be the first to comment on this review

Verified review Visited August 2014
Posted 1 year ago
Pleasantly surprised by the lime and ginger body polish treatment. It was truly invigorating and detoxyfing. I left work feeling stressed and antsy but left the spa relaxed and refreshed. The therapist managed to not just polish my body clean (starts with a dry brush exfoliation which is highly effective for detox) but also made it a relaxing experience by infusing my body with beautiful smelling oils. I came out glowing and happy. Would definitely do it again.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
I visit elemis quite often. I love ELEMIS. I usually get face and body sensation.This time i had the hot stone therapy.they are just too good.
The only thing i don't like is the attitude of staff on reception.They should be welcoming.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2014
Posted 1 year ago
The venue is lovely and so are the staff. I wasn't sure about the merits of the sonic facial which I had, and would probably choose a more traditional facial next time.

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews

Venues nearby

See more venues in Mayfair