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Venue rating

4.0

8 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Eclipz Hair and Beauty
Eclipz Hair and Beauty
233 High Street,
Bromley, London, BR1 1NZ
United Kingdom

Massage & Therapy Centre

Eclipz Hair and Beauty
233 High Street,
Bromley, London, BR1 1NZ
United Kingdom

Opening hours

Mon - Wed 10:00 am - 6:00 pm
Thur 10:00 am - 8:00 pm
Fri 10:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Eclipz Hair and Beauty

Located in the heart of Bromley, Eclipz Hair and Beauty salon is an exclusive hair salon specialising in a full range of hair cutting and styling, the best and most innovative colour treatments, ionic and power deep conditioners, hair extensions, Japanese straightening, and numerous facial services.

Each luxurious treatment is customized and tailored to fit the client’s specific needs. All stylists are highly trained and work together as a team. They colour, cut, create, and know how to work with chemicals for optimum colour and straightening.

Furthermore, our stylists know how to prescribe hair products tailored to keep each client’s hair healthy and looking great. Eclipz is much more than a hair salon. It is a modern haven, infusing the key ingredients of hair, science, and creation with the latest technology and developments in the industry to hone each client’s best style and image. All services aim to promote well being, beauty and lifestyle.

Our number one priority to you as a customer is to indulge you, help you relax and most of all make sure you leave our salon feeling confident, relaxed and looking good. Our expert team of stylists and beauticians are highly qualified and experienced. Eclipz aim is to provide an exceptional level of quality brought to you by friendly stylists and beauticians, using the best quality products at a price you can afford.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 8 reviews

5 stars 3
4 stars 3
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Haircuts and Hairdressing (3)
  • Manicure (1)
  • Paraffin Wax Treatments (1)
  • Pedicure (2)
  • Waxing (1)
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Posted 8 months ago
I had a truly awful experience with the wax therapist at Eclipz for a Hollywood that I had booked.
I requested the hot wax which was on her price list & was told that it would take 1 hour for a hollywood wax. It seemed like a rather long time for a wax to me, but I didn't question it too much. I had to ask her to leave the room for some privacy so I could change, as she first of all said it was fine for me to just get undressed in the room with her there. Not very professional in my opinion.
When we got down to the first few strips of wax I noticed she was only covering incredibly small areas at a time & then coming back and forth from the hot wax "heating-pot" which was a good metre away from her. This was EXTREMELY TIME CONSUMING and before she had even covered a quatre of the area, half an hour had passed. By this time I was getting very restless & thinking that I was going to be in this therapy room forever if I didn't say something. So I politely stated that this was taking a rather long time & that I would prefer we switched to the regular "strip wax" which covers a much larger surface area at a time.
She also had to be reminded to wash her hands once continuing with my treatment, after fetching the different strip wax bowl from the other room. As she continued the treatment, when she quickly removed each wax strip she would place her hand over the area just waxed, I suppose to soothe the skin somehow? I am very conscious of bacteria transfer when it comes to waxing as the pores are open & if bacteria gets in there little bumps appear & the area becomes red & sore. So this was a big "no-no" for me & I requested that she stop that technique as it would likely make me irritated.
The therapist admittedly did not speak very good English, but this should not impede her knowledge of bacteria transfer being a beauty therapist. She simply stated that "she did not understand" after I tried to explain the concept to her twice.
At the 1 hour & a half mark, there were still patches of hair that she had missed / needed to go over again with another wax strip as her waxing technique had not reached every hair. She reached for the finishing oil & as I noticed, I stopped her asking if she was done. She said she was finished & I pointed out to her that there were still very noticeable patches of hair. I asked that she finish the full hollywood as that was what I had come here for. She stated that if she were to go over it again, that it might irritate the skin even more than it already was. (By this time, I had little red bumps all over & my skin looked a little sore, which was not usual with my previous waxer) I stated that I was going away on a trip & this is why I wanted to have the hollywood wax today, so I could not go home & come back another day for her to "finish off". So all in all the full hollywood took about 2 hours to complete.
Needless to say, I left the salon rather upset, by the fact that my skin was not looking smooth & beautiful - as a professional wax should leave you - and annoyed by the time & money I had just wasted.
The 7- 10 days following the wax, I had red marks on my buttocks from the harsh strip wax technique / repeated application & my bikini area looked anything but flawless.

I checked to see whether this waxer was experienced before I booked, to which I was told she had been a waxer for over 15years. Well, I don't know who she has been waxing before me, but she came across as anything but qualified!
I notified the salon of my complaint & was told that the wax therapists there, work as freelance & therefore don't represent the Eclipz brand name.

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Verified review Visited May 2014
Posted 8 months ago
The place was very clean and tidy and I received a wonderful service. The staff were lovely and very good at their jobs.

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Verified review Visited May 2014
Posted 9 months ago
There was not much atmosphere in the salon maybe because I was the only client there. It is also situated in a lot of road works at the moment which does not help. Having selected a more expensive cut with a stylist I am not sure how the other alternatives would have worked out with a junior or senior stylist. I was reasonably satisfied with what I had done but would not plan to go there againŷ

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Verified review Visited May 2014
Posted 9 months ago
The staff were lovely and we had a really good experience. It was quite reasonably priced although wahanda and the venue are not directly affiliated so we had to go later than we had liked to.

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Verified review Visited April 2014
Posted 10 months ago
I had a file and polish on my toe nails, was a thorough job and I was pleased with the results. Not much else to say really, was a real bargain at £7!

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Verified review Visited April 2014
Posted 10 months ago
Listened to what I wanted end result to look like so I was very pleased with my treatment and liked the style very much.

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Verified review Visited April 2014
Posted 10 months ago
I had a Cut and Styling Treatments and have awarded it 5 stars.

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Verified review Visited March 2014
Posted 11 months ago
The lady who did my nails was very nice, she did a very thorough job on my nails. Very satisfied with them, the colour was great. Good value for the service!

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