Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.6

38 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Please select the service you’d like to book.
Tranquil Spa Merry Hill
Tranquil Spa Merry Hill
Unit 61C, The Merry Hill Centre,
Brierley Hill, West Midlands, DY5 1SY
United Kingdom

Day Spa

Tranquil Spa Merry Hill
Unit 61C, The Merry Hill Centre,
Brierley Hill, West Midlands, DY5 1SY
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat 9:00 am - 7:00 pm
Sun 11:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Tranquil Spa Merry Hill part of Tranquil Spa

Tranquil Spa are delighted to have acquired 4 former Dove Spas. The Spas offer the highest quality treatments in relaxing surroundings.

See more
A few seconds ago

Comments

Reviews (written by customers after their visit)

4.6

Chain rating

Based on 38 reviews

5 stars 24
4 stars 11
3 stars 2
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Body Treatments (4)
  • Body Wraps (2)
  • Spray Tanning and Sunless Tanning (2)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (8)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (1)
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (8)
  • Lava Shells Massage (1)
  • Swedish Massage (1)
  • Therapeutic Massage (1)
  • Nails
  • Gel Nails (5)
  • Manicure (1)
  • Pedicure (2)
Show more
Have you been here? Write a review
Verified review Visited February 2015
Posted 2 weeks ago
I had a Lava Shells Massage and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited February 2015
Posted 2 weeks ago
Was made to feel really relaxd after being so nervous will defently recomend to friends and family and i will be going bk in future

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited December 2014
Posted 2 months ago
Lovely spa, staff very friendly, more importantly they made me feel very comfortable while having this treatment and explained everything beforehand, I have visited this spa on two more occasions since this treatment and would recommend it to everyone.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 months ago
Really happy with spray tans received and facial - Great service and always helpful when i need to re arrange appointments. Great prices too

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited October 2014
Posted 3 months ago
Deep tissue massage was great, spa is a lovely relaxing space in the middle of what was a little chaotic half term Monday in Merry Hill. Would recommend.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited October 2014
Posted 4 months ago
Lovely therapist (Kate) did a lovely job and was really nice to chat to during the treatments. Good choice of colours for Shellac

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited October 2014
Posted 4 months ago
Lovely therapist (Kate) did a lovely job and was really nice to chat to during the treatments. Good choice of colours for Shellac

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2014
Posted 5 months ago
Had my gel nails done at this spa, bit pricey considering this isn't city centre location & they do not do any simple nail maintenance eg quick cutical work etc. Otherwise nice spa, very clean & modern. However one of my nails chipped within 3 days of the gel manicure.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 5 months ago
The massage was amazing. I had booked a deep tissue massage however the employee tailored the massage to combine swedish massage as well. It was very relaxing and I was wish it lasted longer! The whole experience was enjoyable as despite located in the busy Merry Hill Centre, the spa was calm and peaceful.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 6 months ago
Teeth Whitening - very much disappointed. Opted for the higher priced (approx£90) longer treatment. I Had been waiting several months for the spa to introduce this treatment. My partner had bought me a voucher and I used this towards teeth whitening for my wedding day. Following the treatment my teeth looked no different, people asked if I had actually had it done? Around 8 people agreed there was no difference. I followed the guidelines before and after, my natural tether are not badly discoloured at all. I did not have any coloured food/ drink for days. I felt I was put on the spot following the treatment to pick a shade my teeth had changed to. This was carried out still in a darkened treatment room with tiny spot lights on. I was asked to sign the difference in shade. Ridiculous now when I think about it, as you cannot properly see in a room like that after your eyes have been shut for nearly an hour. I think I was going by what the therapist was saying. When I left the spa and looked in daylight and showed my partner I was incredibly disappointed. What would the shorter treatment have done if this was the longer one? I felt because I had signed to agree there was a slight difference in shade I could not go back to complain. I think it's a complete rip off and would tell anyone to not go there to have this done. Wait, save and spend the extra seeing a dentist to have this done properly.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2014
Posted 7 months ago
I had a Gel Nails and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited July 2014
Posted 7 months ago
I had a Tanning and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited June 2014
Posted 8 months ago
My first visit to the spa and I was delighted with my treatment. Friendly, professional staff in a clean and relaxing environment. Couldn't ask for more!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 8 months ago
Ive been for waxing at a few other salons which just hasnt been a pleasant experience at all. I emailed tranquil spa to ask them what wax they use and about hollywood waxing just for some reassurance. I was emailed back explaining the treatment and that they use comfort wax not normal strip wax. When i visited the salon it was great, really calming atmosphere nothing like your normal high street salons. The staff were really friendly and Kate my therapist was great and the waxing was as pleasant at it could be but so much better than the strip wax i have had before! Kate even gave me some advice about my nails and i ended up booking in for shellac which was on offer and was fantastic. Will be back soon.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited May 2014
Posted 8 months ago
I had a Two of a Kind Pamper Package and have awarded it 4 stars.

Comment

Be the first to comment on this review

Posted 8 months ago
I used to visit this spa when it was Cello, which was a while ago. It was fantastic then, with the best masseur called Raquel, who was Polynesian and trained to an exceptional standard in her home country. I am a good person to judge as I have taught massage and received massage at various countries across the world. The treatments the were of a very high standard. The salon decor was exceptional, drapes everywhere made you feel as if you were in Morocco! Then for some very odd reason Dove Spa came along and completely destroyed the ambience, the good therapists left and the Dove products used were cheap and watery rubbish. Finally Tranquil Spa have taken over, and whilst not as poor as Dove, the quality is still poor. The therapists all look nicely made up, but their massage technique is poor, very bog standard. I asked for a deep tissue massage which was too light but was all the therapist had the strength to do, it felt like she was just rubbing the oil in which of course I could do myself for half the price (the oil was only cheap nasty from the beauty warehouse discuised in a fancy bottle, so I didn't even have the pleasure of a nice quality oil). The facials they do are now ok, but again for the prices they charge would expect a good quality one. Finally, after the treatment comes the 'big sell' , of course by then you are supposed to be nicely relaxed enough to part with your cash so good timing. The other sad thing is that they keep you waiting and then are strict with your treatment time i.e. not a minute over. The relaxation area was filthy, used tea cups etc everywhere and bins that needed emptying. I think most of the good reviews are from lay people who have not had the pleasure of trying out several spas. I would suggest for Tranquil Spa to improve, that they get some of the original Cello staff back, including Raquel who is one of the best Masseurs I have encountered just for starters, then have a good clean, the seats in the relaxation area would be a good place to start.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
I've been to this Spa a couple of times, when it was Dove Spa and now Tranquil Spa. I can say i truly prefer it now compared to when it was Dove Spa. Its a lot more welcoming and the staff every time Ive been have been lovely. I was a bit nervous at first about getting undressed but the therapists really made me feel at ease and the treatments ive had have all been amazing and very relaxing. I will be returning.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited April 2014
Posted 10 months ago
A lovely place and great massage. I would recommend as a qualified massage therapist myself. Not my first time here and I will be back again.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited April 2014
Posted 10 months ago
I had a Strip wax and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited April 2014
Posted 10 months ago
Fantastic facial with Vicky.Very relaxing, professional and informative.The ambience and cleanliness of the spa was first class.I thoroughly enjoyed my treatment and hope to return soon.

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews