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Venue rating

4.5

111 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Donnington Valley Hotel, Health Club & Spa
Donnington Valley Hotel, Health Club & Spa
Old Oxford Road,
Donnington, Newbury, Berkshire, RG14 3AG
United Kingdom

Hotel Spa

Donnington Valley Hotel, Health Club & Spa
Old Oxford Road,
Donnington, Newbury, Berkshire, RG14 3AG
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 7:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Hotel Spa in Newbury
Tagged as: Hotel Spa

Donnington Valley Hotel, Health Club & Spa

Welcome to Donnington Valley, home of the most exciting hotel Spa in Berkshire. Donnington Valley Hotel and Spa has everything you could wish for: 18m swimming pool, steam room, sauna, aromatherapy room and monsoon shower, a generous poolside lounge and relaxation area, including a sun terrace; a large, air-conditioned gym with state of the art equipment and studio.

From the minute you walk through the door, the Spa will become your sanctuary away from the pressures of the modern world. Allow yourself to drift away as you experience one of the many innovative treatments on offer in one of our seven exclusive and elegantly designed, spacious treatment suites with en-suite changing and shower facilities. Or if you prefer, relax by the pool or in the state-of-theart aromatherapy room and watch as the stresses of life just float away. Whether a hotel resident, visiting the hotel for a spa day, or you're here to escape for a couple of days on a spa break, Donnington Valley's Health Club and Spa is guaranteed to send you away feeling refreshed and more like the old you!

At the Spa, well-being is key, and as such we are delighted to offer you products from the finest beauty ranges on the market – Aromatherapy Associates, Spa Find and Jessica Nails - selected for their high standards and superior quality.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 111 reviews

5 stars 60
4 stars 42
3 stars 7
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (13)
  • Body Treatments (5)
  • Body Wraps (1)
  • Spray Tanning and Sunless Tanning (5)
  • Steam and Sauna Therapy (11)
  • Face
  • Eye Treatments (4)
  • Eyebrow and Eyelash Treatments (1)
  • Facials (19)
  • Makeup Treatments (2)
  • Fitness
  • Swimming (4)
  • Hair removal
  • Waxing (1)
  • Massage
  • Chair Massage (14)
  • Foot Massage (10)
  • Hand Massage (6)
  • Indian Head Massage (1)
  • Reflexology (1)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (15)
  • Nails
  • Foot Scrub (1)
  • Gel Nails (1)
  • Manicure (7)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 3 weeks ago
We loved the hotel, the staff and food were fantastic. The only tiny grumble from me was that we upgraded our 30min treatment to an hour aromatherapy massage which cost £48pp to upgrade and it only lasted 45 mins and our feet wasn't massaged in the full body massage. Overall we had a great stay and I would recommend it and return.

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Verified review Visited March 2015
Posted 1 month ago
I went for a Restore Spa Day and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 month ago
I went for a Treat Spa Day and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 2 months ago
I went for a Restore Spa Day and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 months ago
I went for a Treat Spa Day and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 2 months ago
Overall this was a four star experience (I've given it three which I'll come onto later). The spa is very modern, clean and all the facilities were top notch. There was a choice of three options for lunch. You got plenty of food (cold meat, fish or veg option and salads) which you could eat by the pool or in the reception area. The hot stone massage was wonderful. My only criticism of the spa day would be that it all felt a little impersonal, my masseur hardly spoke to me.

The other problem that notched this down from a four star review to three was that when I turned up I was told I hadn't paid and was asked to do so again. I did this but remembered during my massage that I definitely had paid earlier and so I had now paid twice. I went back to reception and was told that I should have brought my confirmation email from Last Minute and that this email would have told me I needed to do this. I asked if they could refund the money because I knew I had paid but was told curtly that I would have to forward them the email from Last Minute. As I was leaving the spa I spoke to a different receptionist who I showed the email the spa had sent confirming my booking and he refunded my money. When I got home I checked the emails from the spa and Last Minute and could find no mention of being asked to bring the Last Minute email to the spa. I forwarded the email to the spa and mentioned that the problems over money had spoilt what was otherwise a relaxing day. I have not had a reply to that email.

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Verified review Visited February 2015
Posted 2 months ago
I went for a Invigorating Spa Day Incl. Lunch For Two and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 3 months ago
Our second visit and was even better than the first !
Cannot be faulted in any way and would certainly recommend - albeit at the special offer we obtained !

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Verified review Visited December 2014
Posted 4 months ago
Had a lovely day - meeting up with my sister and relaxing. Lunch could be proved by a little salad garnish and a slice of cake - bit was perfectly satisfactory. And a welcome cup of coffee on arrival (after a 3 hour journey!) would be much appreciated!

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Comments

4 months ago
Dear Vanessa,
Thank you for your comments. We used to serve a salad garnish and coleslaw with the light lunch, It unfortunately did not prove popular therefore we stopped doing this. We do have a cake of the day available at £3.00 or with a hot drink £5.00. Unfortunately we cannot include this within the spa day rate. We are glad that you enjoyed your day. Hannah Henley (Spa Director)

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Verified review Visited November 2014
Posted 4 months ago
Excellent spa day, service amazing. Highly recommend to all ages .Looking forward to going again. Well done Donnington we will keep coming back for more

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Verified review Visited November 2014
Posted 5 months ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited November 2014
Posted 5 months ago
I went for a Invigorating Spa Day Incl. Lunch For Two and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 5 months ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 5 months ago
A great value spa day with a nice selection of treatments. I've visited Donnington Valley a number of times and the service is always consistent - however this time, there were children at the pool, and an aqua aerobics class being taught when we arrives, which came as a bit of a surprise! The afternoon was very peaceful though and staff were attentive. The beauty therapists were fantastic too. Perhaps not the best option for a real one-off spa 'treat' but perfect for a day of simple R&R.

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Verified review Visited October 2014
Posted 5 months ago
I went for a One Night Spa Break Incl. 25 Minute Treatment and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 6 months ago
I went for a Invigorating Spa Day Incl. Lunch For Two and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 6 months ago
Excellent break, staff at the hotel went out of their way to make us feel welcome. We'll be back soon!

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Verified review Visited October 2014
Posted 6 months ago
This was our second visit to Donnington Valley Spa and we loved it so much my daughter and I plan to make a frequent habit of it. The whole area is pristine and well appointed, and the very friendly staff could not be more obliging. We loved our treatments and intend to make our way through the whole selection, the practitioners certainly know their stuff. I have already recommended this Spa to my friends and family.

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Verified review Visited October 2014
Posted 6 months ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 6 months ago
I went for a Invigorating Spa Day Incl. Lunch For Two and have awarded it 5 stars.

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