Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

3.9

213 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
DestinationSkin Westfield
DestinationSkin Westfield
House of Fraser,
Westfield Shopping Centre, London, W12 7GA
United Kingdom

Skin Clinic

DestinationSkin Westfield
House of Fraser,
Westfield Shopping Centre, London, W12 7GA
United Kingdom

Opening hours

Mon - Fri 10:00 am - 9:00 pm
Sat 9:00 am - 9:00 pm
Sun 11:30 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

DestinationSkin Westfield part of DestinationSkin

DestinationSkin's flagship London clinic is located within House of Fraser in Westfield shopping centre.

Comprised of five modern, spacious and professionally equipped treatment rooms, the aesthetic beauty and skin clinic specialises in non surgical treatments. Like all of the chain's venues, it is a registered hospital, meaning the services on offer are highly regulated.

Each treatment is complemented with a wide range of pharmaceutical-grade products, which are personally prescribed by DestinationSkin's consultants to help clients maintain their look at home.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 213 reviews

5 stars 77
4 stars 71
3 stars 47
2 stars 8
1 star 10
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Cellulite Treatments (3)
  • Face
  • Acne Treatments (2)
  • Beauty Treatments (6)
  • Chemical Skin Peel (40)
  • Facials (87)
  • Facials - CACI (4)
  • Microdermabrasion (26)
  • Oxygen Facial (20)
  • Silk Peel™ (4)
  • Skincare Consultation (13)
  • Stem Cell Facial (4)
  • Hair removal
  • Intense Pulsed Light Therapy (IPL) (1)
  • Laser Hair Removal (2)
  • Medical & Dental
  • Collagen Treatments (1)
  • Cosmetic Injectables (2)
  • Laser Treatments - Skin Rejuvenation (2)
  • Skin Tightening (1)
  • Teeth Whitening (1)
Show more
Posted 11 months ago
. They just tell you what you want to hear, they won't give you any terms and conditions, and then you will be left with hair and no money!! Destination skin has clinics in other places, and for what I've heard the quality and the service is very poor

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2013
Posted 1 year ago
Very good and thorough mini facial conveniently located in the House of Fraser in Westfield. Shocked to see the sun damage on my face and will never leave the house without an SPF again!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
I got an IPL treatment for my chin. I saw results since the first session and after 6 sessions my hairs were all almost totally gone. Even the marks in my skin have faded away. The staff is helpful, very professional and the place is clean, nice and well equipped. I would definitely recommend it.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago

Be the first to comment on this review

Posted 2 years ago
appointment was relativley easy, walked into store and made appointment. Spoke to a consultant, discussed about skin conditions/type. Nothing Fancy.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
The overall service was satisfactory however it is a mixed gender setting and they should have had a designated area for female who do not desire being seen by men - not a very tiny room with minimum comfort

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
The consultation was brief and the products they used were quite different than what most of us normally use and professional. They were mostly acid-based.
They adapt the facial to your needs and I have to say, my skin looked and felt amazing afterwards.
I was explained in detail of my skin weaknesses and what actions needed to be taken, as well as explained about the professional (and great!) products they use.
I have to say their products are quite different from what I normally use (natural:vichy, l’occitane, biotherm) but they are winning ones. They are clinical and natural as well and contain different acids (of the good ones) so I’d recommend to everyone to browse their products on their website and do a little research.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2013
Posted 2 years ago
The consultation was brief and the products they used were quite different than what most of us normally use and professional. They were mostly acid-based.
They adapt the facial to your needs and I have to say, my skin looked and felt amazing afterwards.
I was explained in detail of my skin weaknesses and what actions needed to be taken, as well as explained about the professional (and great!) products they use.
I have to say their products are quite different from what I normally use (natural:vichy, l’occitane, biotherm) but they are winning ones. They are clinical and natural as well and contain different acids (of the good ones) so I’d recommend to everyone to browse their products on their website and do a little research.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2013
Posted 2 years ago
I love Destination Skin. This was my second treatment there, with Hannah the therapist, she is great. I advise everyone to get this Vitamin C peel, so worth it, my skin was glowing after.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
The experience was very professional and helpful although a little clinical for my liking, I am very interested in continuing treatments with this salon and am excited about the results that my therapist Kelly felt she could achieve. She was highly professional, very knowledgeable and was very reassuring that my skin care concerns could be addressed.

I would highly recommend

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
I went for a free consultation and mini-facial.My therapist was very knowledgeable and helpful in giving advice about my skin. She also reccommended some products and treatments that could help with my skin worries.
Not very happy with the treatment (very short/ mini facial),but what more you can expect for free?

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
I would not recommend the free facial and consultation.
Throughout the consultation the therapist was just trying to push products on me, that she had not even tested on my skin. nor was she interested in offering samples, when I asked, she stated that she could not, as they were medically based products.. even though I am guessing she is not a doctor at all.
After the consultation, the therapist proceeded to the facial. It was the WORST facial of my life. I felt like she was scraping my skin off with sandpaper. After the facial, my skin was left red and inflamed, even though she kept stating that I had a 'glow'.
I have been for many facials at different establishments and i can completely understand, that some may cause spots a day or two later, but as soon as she finished, there was spots all over my face.

This facial was far from relaxing, i was just grateful there was not any permanent damage.

As you can tell, I would never go back, norrecommend to anyone, whether it is free or not.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited January 2013
Posted 2 years ago
I had a very good experience from the start. The space where Destination Skin is inside House of Fraser is great, very modern. The service was amazing, I had a lovely time.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
I booked a living social set of 3 facials. before buying the deal I telephoned and visited the place to have a mini consultation of what I should purchase. I left and bought the most expensive offer as recommended for my skin. On visiting there are pages of forms to complete , it all feels like a hard sell. Then I am finally advised that the facial I had bought was not suitable for me , so they are providing the basic facial. Having had extremely good facials in the past, this did not compare whatsoever.Iit was nothing more than a good face cleanse with layers of cream . It was only the face, most other salons do the decollete as well. After my good cleanse I was provided a prescription of creams for the bargain price of well above £500 with a a buying plan if I so desired.. Now if after asking destination skin for advice I did not receive what I paid for then why would I follow any other advice they offer . The day after the facial for the first time ever I came out in horrible spots that took 10 days to settle. I was bitterly disappointed and I have yet another 2 facials to experience

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
Hi babybird,
We're very sorry for the experience that you had. I can reassure you your experience isn't normal practice at DestinationSkin, it would be greatly appreciated if you could get in touch with us on info@destinationskin.com or call 0844 644 0016 so we can find a suitable day and time for you to return to assess a different treatment for you.
We look forward to hearing from you.
Kind regards
DestinationSkin

Report as inappropriate

Verified review Visited December 2012
Posted 2 years ago
I had the Vitamin C peel and I was MORE than happy with the results. My skin was glowing and I was able to go shopping after, I had no redness. Very good result, will definitely come back!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
Hi NataliaR1,
We're so pleased to hear about your great results!! Vitamin C peel is one of our favourites!! We'll hopefully see you again soon,
Kind regards
DestinationSkin

Report as inappropriate

Verified review Visited October 2012
Posted 2 years ago
The clinic is very clean and well decorated inside. The therapist was friendly and it was a very pleasant relaxed atmosphere right from when i walked in. I left with glowing skin!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
Hi,
Thank you for your feedback, we're so pleased you enjoyed your skin treatment. We'll look forward to seeing you again soon.
Kind regards
DestinationSkin

Report as inappropriate

Verified review Visited September 2012
Posted 2 years ago
I had 6 IPL Hair removal sessions. Very good atmosphere. The staff explained the treatment in detail and made me aware of any risks. All in all a very good experience.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
Hi
Thank you for your feedback, this is great to hear. We'll look forward to seeing you again soon.
Kind regards
DestinationSkin

Report as inappropriate

Posted 2 years ago
I went for a consultation and mini-facial and the therapist was very knowledgeable and helpful in giving advice about my dry skin condition. She reccommended some products and treatments that could help with my situation but was not at all pushy.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
Hi Nads81,
Thanks for your comments. It's great feedback that we'll pass on to our London clinic.
Kind regards
DestinationSkin

Report as inappropriate

Posted 2 years ago
I sent a laser treatment offer as a gift to a friend and they were really impressed with both the treatment and the venue. The therapist was friendly and very helpful too.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
Hi Civ1s,
Thank you for your feedback, we're glad your friend enjoyed their DestinationSkin experience.
Kind Regards
DestinationSkin

Report as inappropriate

Posted 2 years ago
The free consultation was helpful

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews

Venues nearby

See more venues in Westfield