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Venue rating

4.3

60 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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DestinationSkin Birmingham
DestinationSkin Birmingham
Pavillions,
38 High Street, Birmingham, B4 7SL
United Kingdom

Skin Clinic

DestinationSkin Birmingham
Pavillions,
38 High Street, Birmingham, B4 7SL
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

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Comments

Reviews are written by customers after their visit.

4.3

Chain rating

Based on 60 reviews

5 stars 30
4 stars 20
3 stars 5
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Photorejuvenation Treatments (1)
  • Face
  • Beauty Treatments (4)
  • Chemical Skin Peel (5)
  • Facials (26)
  • Facials - CACI (3)
  • Microdermabrasion (5)
  • Oxygen Facial (8)
  • Skincare Consultation (3)
  • Stem Cell Facial (1)
  • Hair removal
  • Intense Pulsed Light Therapy (IPL) (1)
  • Laser Hair Removal (3)
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Have you been here? Write a review
Verified review Visited May 2012
Posted 2 years ago
I was unable to attend though my review is on the staff that I have spoken to who I found extremelt helpful and understanding and I would imagine that this reflects the salon. I will certainly try to go in the future

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2 years ago
Thank you for your lovely feedback. We hope to see you soon!
Kind regards
DestinationSkin

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Posted 2 years ago
This was the first purchase I made from a site which was based on vouchers. The staff were freindly but I felt the service could have been better. Firstly the treatment itself was between 15 to 20 minutes. It was rushed and the amount paid through the voucher (£20) was still quite expensive for a facial but I thought this meant a deep cleanse and through facial so would be worth that value. The products on my face were left on for 5 minutes. My mum also had this as I booked it as a treat for her birthday, she was extremely disappointed. The lady was also very keen for me to purchase the products! The service overall was not right eventhough the staff members were frendly. I would rate this 2 out of 10. As I have had cheaper and longer facials in the past which have had a better impact on my skin then this one! Will not be visiting again! The voucher did clearly state this treatment would be between 30-45 minutes and did not even last that long. the 20 minute facial included the consulation!

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Verified review Visited March 2012
Posted 3 years ago
There wasn't any experience to capture! After ringing the number provided by you, the staff member who answered said that they were busy and would call me back - But that didn't happen. So no I wouldn't recommend anything to family and friends. This might have been a freebie, but customer satisfaction should still be paramount. This would create more new customers. Unfortunately I didn't get any satisfaction so I wouldn't rate.

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2 years ago
Hi Topdottie,
We're very sorry for the experience that you had. I can reassure you your experience isn't normal practice at DestinationSkin, it would be greatly appreciated if you could get in touch with us on enqiury@destinationskin.com or call 0845 125 8427 so we can find a suitable day and time for you to return.
We look forward to hearing from you.
Kind regards
DestinationSkin

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Verified review Visited February 2012
Posted 3 years ago
This was the second time i went to Destinationskin for a vitamin C peel. i was really impressed with the overall experience. The lady that did it (liz) was lovely, i felt relaxed and always get a pleasant service. i have since been back a third time.

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3 years ago
Hi Jessica23,
Thank you for your lovely feedback. We're so pleased to hear you enjoyed your treamtents and we're looking forward to seeing you very soon!
Kind regards
DestinationSkin

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Verified review Visited February 2012
Posted 2 years ago
I've been for a few treatments before at this venue and love it. The staff are lovely and know their stuff...location is excellent. My treatment was a Agera Vitamin C Peel, which lasted about an hour. the therapist explained each stage of the treatment throughly and advised on products for aftercare etc...no hard sell. My skin didnt look any different after the treatment, if anything slightly worse and i was left with very dry skin for almost a week. After then though my complexion was glowing and the red threid veins on my cheeks, which i cover with concealer had almost disapeared. Fantastic!! and just after 1 treatment. i would highly reccomend this treatment, but dont expect immediate results. It is now May and the thread veins are just starting to appear again.

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Verified review Visited January 2012
Posted 3 years ago
Great salon with friendly staff. Would definitely recommend this salon to everyone else. They were very thorough in explaining the best possible skin care regime neccessary for me to get the results I needed for clearer looking skin.

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3 years ago
Hi Zubey,
Thank you for your great feedback. We're glad you enjoy your treatments. Don't forget to ask for your loyalty card on your next visit.
Kind regards
DestinationSkin

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Verified review Visited December 2011
Posted 3 years ago
I went with family and we were all made to feel very welcome. The treatment was amazing and the therapist was lovely. The ambience and atmosphere was lovely. Will be going back.

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2 years ago
Thank you for your lovely feedback. We're so pleased to hear you enjoyed your treamtents and we're looking forward to seeing you very soon!
Kind regards
DestinationSkin

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Verified review Visited December 2011
Posted 3 years ago
Fab! Honestly the best microdermabrasion I have had and I have been to many different salons, all the staff are so friendly and helpful. My therapist did a really thorough cleanse and full facial followed by microderm and a masque, very relaxing which microderms usually arent! I have booked more through the salon since and considered other treatments there

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3 years ago
Hi JoannaGN,
Thank you for your lovely feedback. We're so pleased to hear you enjoyed your treamtents and we're looking forward to seeing you very soon!
Kind regards
DestinationSkin

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Verified review Visited December 2011
Posted 3 years ago
The venue was super clean, so very encouraging to walk into that. It was a free mini facial so me and my two friends went for a quick cleanse tone and moisturise. It was a nice break in the middle of our shopping and we would definitely go back for a full one next time we're in Birmingham. I might try a branch in London too because the service and facilities were really nice and we might not wait that long!

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3 years ago
Hi fufu-x,
Thank you for your great feedback. We're glad you enjoy your treatments. Don't forget to ask for your loyalty card on your next visit. We're looking forward to seeing you soon.
Kind regards
DestinationSkin

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Verified review Visited December 2011
Posted 3 years ago
Went destination skin with my sister we both had the oxygen facial and received excellent service the therapist was fantastic explaining everything step by step and overall staff were really friendly. and I'm very picky to were I have have my treatments and service I get but I would be visiting destination skin again.

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3 years ago
Hi Nazrani,
Thank you for your great feedback. We're glad you enjoy your treatments. Don't forget to ask for your loyalty card on your next visit.
Kind regards
DestinationSkin

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Verified review Visited December 2011
Posted 3 years ago
I have been to Destination skin before and have been totally happy with the facials i ve had before. This time i had an oxygen facial which was the first time i had this facial. My therapist was really lovely and went through the process all the step of the way. I am very pleased with the results of the facial and would definatly have one again.

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3 years ago
Hi Nikkitro,
Thank you for your great feedback. We're glad you enjoy your treatments. Don't forget to ask for your loyalty card on your next visit.
Kind regards
DestinationSkin

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Posted 3 years ago
Went destination skin with my sister we both had the free oxygen facial and received excellent service the therapist was fantastic explaining everything step by step and overall staff were really friendly. and I'm very picky to were I have have my treatments and service I get but I would be visiting destination skin again.

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3 years ago
Hi Nazrani,
Thank you for your great feedback. We're glad you enjoy your treatments. Don't forget to ask for your loyalty card on your next visit.
Kind regards
DestinationSkin

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Verified review Visited December 2011
Posted 3 years ago
I was so looking forward to my Oxy facial however, due to having an Asthma attack during the night before I was due to go I was not well enough to keep my appointment. I did contact the Salon and call the main number but sadly I have had no acknowledgement so i'm not sure if I can re-book.
An acknowledgement would have i the least been professional.

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3 years ago
Hi Acres,
We're very sorry for the experience that you had. I can reassure you your experience isn't normal practice at DestinationSkin, it would be greatly appreciated if you could get in touch with us on enqiury@destinationskin.com or call 0845 125 8427 so we can find a suitable day and time for you, to return.
We look forward to hearing from you.
Kind regards
DestinationSkin

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Verified review Visited November 2011
Posted 3 years ago
I would recommend this experience to anybody. Very informative and a nice ambience and friendly staff. The facial was amazing and informative. Thank you for a nice experience. I can't wait to go back.

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3 years ago
Hi Sara7,
You're very welcome! Thank you for your lovely feedback. We're glad you enjoyed your facial treatment. Don't forget to ask for your loyalty card on your next visit.
Kind regards
DestinationSkin

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Verified review Visited November 2011
Posted 3 years ago
i really injoyed the oxygen facial the therapist made me very comfortble.she explained me each step what she was going to do next and explaining me about the prouduct.after the treatment i can feel the difference my face was glowing.I WOULD diffently recomend this treatment at the pavillions in birmingham

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3 years ago
Hi Shani66,
Thank you for your great feedback. We're glad you enjoy your treatments. Don't forget to ask for your loyalty card on your next visit.
Kind regards
DestinationSkin

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Verified review Visited November 2011
Posted 3 years ago
The pop up clinc was very calming atmosphere. The therapist was very welcoming and informative. My treatment was very good as she was very gentle, informative and would like to go back. Thank you.

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3 years ago
Hi Sara7,
Thank you for your great feedback. We're glad you enjoy your treatments. Our pop up clinic has now shut, however we do have a permanent clinic in The Pavillions Shopping Centre with an even wider range of treatments.
Kind regards
DestinationSkin

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Verified review Visited November 2011
Posted 3 years ago
I came across this free consultation and mini facial deal, whilst looking for cheap treatments in bham. I was able to book this for my friends too and get appointments one after another on the same day, we had to wait for the others as there was only one thearapist but for a free treatment you dont mind the wait. so thanks Destination Skin!! ;-)

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3 years ago
Hi Freeda,
Thank you for your great feedback. We're glad you enjoy your experience at our pop up clinic. Don't forget to ask for your loyalty card on your next visit.
Kind regards
DestinationSkin

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Verified review Visited November 2011
Posted 3 years ago
i was really impressed with my free mini facial and consultation, staff were lovely and very attentive, listened and gave great advice. i would definatively go back for further treatments.

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Verified review Visited November 2011
Posted 3 years ago
I loved the skin consultation as it was very useful. I have a mixed skin therefore I need to be very careful with the products I use. I enjoyed the facial and have learnt some new advices from the therapist. The place looks impressive and very up to date. I will definitely come back.

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Verified review Visited November 2011
Posted 3 years ago
the products used were first class, the attention to customer experience was again first class - the venue is a great pop-up space where the staff have cleverly created ambiance of a permanent space. would highly recommend going to have a treatment there :)

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