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Venue rating

4.4

143 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Cucumba
Cucumba
12 Poland Street,
London, WIF 8QB,
United Kingdom

Salon

Cucumba
12 Poland Street,
London, WIF 8QB,
United Kingdom

Opening hours

Mon - Fri 10:00am - 8:00pm
Sat 10:00am - 7:00pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Cucumba

Welcome to Cucumba - the Urban Pit Stop - beauty and massage therapies that fit in with your time and budget, in an environment comparable with dropping in to your local bar or cafe. We are not a traditional Salon as the vibe is very upbeat and we can get very busy indeed so its a great venue for socialising with friends, colleagues or clients during your lunch break or prior to hitting the town after a hard days work or at the weekend.

If you're feeling low and need a pick-me-up, we offer pampering a-plenty for under a tenner (and five more minutes of heaven for only £3.50). And if you've got all day, you can stay all day - because it's all about time. Our prices start at £9.50 and we're all about efficiency and offering value for money services in a friendly and social environment. With services like SHOT & WAX or PICKLED & PAMPERED ....

...we hope you get the idea....

...we hope you like ...and ....

...we hope to treat you soon

CUCUMBA x

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Services

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Comments

Reviews are written by our customers after their visit.

4.4

Chain rating

Based on 143 reviews

5 stars 48
4 stars 55
3 stars 28
2 stars 3
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Treatments (7)
  • Facials (27)
  • Makeup Treatments (1)
  • Hair removal
  • Threading (2)
  • Waxing (19)
  • Massage
  • Aromatherapy Massage (2)
  • Chair Massage (1)
  • Deep Tissue Massage (6)
  • Foot Massage (10)
  • Indian Head Massage (1)
  • Reflexology (1)
  • Therapeutic Massage (8)
  • Nails
  • Fish Pedicure (3)
  • Foot Scrub (11)
  • Gel Nails (1)
  • Manicure (27)
  • Pedicure (32)
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Have you been here? Write a review
Visited April 2014
Posted 1 day ago
I had a 60 Minute Dermalogica Facial and have awarded it 5 stars.

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Posted 1 day ago
I was rushed in, rushed out. No apology. Would never go again as I was left with wax all over my legs, and it wasn't cheap!

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Visited April 2014
Posted 2 days ago
I had a Pick n Mix Special 3 Beauty Treats and have awarded it 4 stars.

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Visited April 2014
Posted 4 days ago
Really good service, therapist was thorough and really helped my bad back and stiff neck, she also gave me good advice afterwards too. Recommend.

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Visited April 2014
Posted 2 weeks ago
Great pedicure and great value. Staff were very attentive and helpful, would definitely go back for more treatments . Thank you!

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Visited March 2014
Posted 2 weeks ago
I really enjoyed y facial and it one of the best back massages with it I have ever had at a facial. My only criticism is that the atmosphere is not that relaxing as there are no room but the booth is only divided by a curtain. Also there is no running water in the booth so the therapist had to wash my face with water in a bowl.

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Visited March 2014
Posted 3 weeks ago
I had a Dry Skin Busting Foot Package Incl. Massage and have awarded it 4 stars.

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Visited March 2014
Posted 3 weeks ago
Was exactly what I expected - booked a 10 min massage treat for two. At £20 total including a glass of wine each was great value for money, and a welcome break from stressful shopping on Oxford st

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Visited March 2014
Posted 3 weeks ago
It is an interesting 'urban' venue where basically your private room is a curtained off area (a little bit like a hospital ward when the doctors come to pay a private visit....bizarre). Although the facial was good and good value it felt a little rushed and sure enough, the facial finished 15 mins short of the 60 mins promised. The manager did instruct the therapist to offer me a neck and shoulder massage to make up the time though, so that was ok. I probably wouldn't rush back here again.

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Comments

5 days ago
Hi there... thanks for your review. I'm the manager who instructed your therapist to treat you to additional massage time. Thanks for being very gracious about this but in reality she is our newest recruit and i have fed back to her about our 'time based concept' to ensure this doesnt happen again. In terms of our concept, we call ourselves the Urban PitStop for that very reason. Our main clients are city folk on the go who wish to pop in at a moments notice and are more interested in getting what they want when they want it rather than having to wait or book ahead. To achieve this we have a multi use space where we 'open' or 'close' sections using curtains or moving chairs/tables around - a bit like a restaurant - to accommodate the needs of any individual or group that walks through our doors instead of the usual 'no sorry cant do' response clients get from some salons when trying to get a last minute or walk in appointment. However point taken - you are right - it does take a bit of getting used to if you are expecting the more traditional spa or salon type environment. The trade off is much greater flexibility. Pretty please ....if you ever find yourself unexpectedly in the neighbourhood then please do come & try us out again but now that you are aware of the concept - hopefully you will have a greater appreciation of why we are set up this way. I've reserved a complimentary QUICKFIX treat for you so just email ahead to polandst@cucumba.co.uk with your details and we can log this to your account to use whenever the mood takes you. Thanks again for your honest feedback and hope to see you in the future. cucumba x

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Visited March 2014
Posted 3 weeks ago
very pain free and the my therapist was very nice and welcoming. I would highly recommend and would def go bak again

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Visited March 2014
Posted 3 weeks ago
the service was great, staff were really welcoming, and the treatment was def worth going bak for again. would highly recommend

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Visited March 2014
Posted 3 weeks ago
I had a Love Waxing and have awarded it 5 stars.

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Visited March 2014
Posted 3 weeks ago
The wax was a little hot, but my bikini wax turned out very straight and I was really pleased with the shape.

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Visited March 2014
Posted 3 weeks ago
Cucumba is worth going to for its friendly staff and ambience. However, I didn't think much of this Pick-and-mix offer because each of the 3 services were just 'ok'. My eyebrow wax left me with a slight burn, my pedicure was really just a quick file and paint, and my foot massage wasn't relaxing a bit as the beautician had long nails. I have had a better wax before at Cucumba but its probably better getting only one service at a time.

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Comments

5 days ago
Hi there, thanks for taking the time to review our salon. we would very much like the opportunity to make things up to you are we are well known for our QUICKFIX treats. I've checked the PICK & MIX listing and it does clearly state that the pedicure is only FILE & PAINT so please do let me know where this was listed as a full (or more extensive) pedicure so that i can further investigate. You say you've had a wax before so you know how good we can be. I'd like to assure you that your satisfaction is of paramount importance to us please if you are ever dissatisfied with any aspect of our service don't be shy about letting us know and giving us the chance to put it right and more importantly learn from it. We would very much love for you to come and repeat the two treats you were not that impressed with so i've reserved a FREE brow wax + foot & leg massage to hopefully prove to you that our PICK N MIX concept works. If you'd like to take us up on this offer simply email polandst@cucumba.co.uk with your details and a copy of this feedback/response so that we can set up the voucher for you. Thanks again for taking the time to share. cucumba x

Regards,

Vivienne

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Visited March 2014
Posted 4 weeks ago
A combination deal of mini facial, eyebrow tint and eyebrow threading at cucumba was great value. Ambience is busy pitstop beauty parlour rather than relaxing spa but quality of my eye treatments was exceptional.

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Comments

5 days ago
THANK YOU - THANK YOU - THANK YOU
You totally get the concept and we love whenever that happens as we do find it challenging getting the message across. We most certainly are not portraying ourselves as a relaxing spa but a PitStop for people like you who work hard, play hard and deserve a place that is responsive to their QuickFix Beauty needs, in a professional and friendly manner - without breaking the bank. We love you and hope to see you sometime soon. cucumba x

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Visited March 2014
Posted 1 month ago
Atmosphere was nice, service as well but the price is not adequate for the service. Foot massage took 2 or 3 minutes so that was disappointing. Too much focus on the TIME of the treatment then on the effect to be achieved.

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Visited March 2014
Posted 1 month ago
This is a great little salon and all of the staff is very nice and pleasant. I highly recommend it!

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Visited March 2014
Posted 1 month ago
Staff are very welcoming and wax was pain free and i was given some good advice from the staff member regarding other treatments.

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Visited March 2014
Posted 1 month ago
This is was really really amazing and the staff is so nice!!! I got a pedicure but I can't wait to go back for my free mini facial next week!

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Visited February 2014
Posted 1 month ago
Staff were friendly and welcoming. The noise outside the massage room somewhat took away from the relaxing experience though. I would go back but perhaps not for a massage

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