Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.1

463 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Cucumba
Cucumba
12 Poland Street,
London, WIF 8QB
United Kingdom

Salon

Cucumba
12 Poland Street,
London, WIF 8QB
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Cucumba   Off-peak
This venue offers discounts on off-peak appointments.

A few seconds ago

Comments

Reviews are written by customers after their visit.

4.1

Chain rating

Based on 463 reviews

5 stars 180
4 stars 176
3 stars 76
2 stars 15
1 star 16
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Spray Tanning and Sunless Tanning (14)
  • Face
  • Eyebrow and Eyelash Treatments (48)
  • Facials (101)
  • LED Light Therapy (3)
  • Makeup Treatments (8)
  • Men's Facial (1)
  • Skincare Consultation (1)
  • Hair removal
  • Brazilian Waxing (5)
  • Hollywood Waxing (3)
  • Threading (26)
  • Waxing (64)
  • Massage
  • Aromatherapy Massage (4)
  • Ayurvedic Massages (2)
  • Chair Massage (15)
  • Deep Tissue Massage (10)
  • Foot Massage (37)
  • Hand Massage (3)
  • Indian Head Massage (2)
  • Lymphatic Drainage (1)
  • Lymphatic Drainage Massage (1)
  • Pre and Post Natal Massage (1)
  • Reflexology (2)
  • Sports Massage (2)
  • Swedish Massage (2)
  • Therapeutic Massage (44)
  • Nails
  • Fish Pedicure (3)
  • Foot Scrub (36)
  • Gel Nails (8)
  • Manicure (92)
  • Minx Nails (1)
  • Nail Art (1)
  • Pedicure (81)
  • Two Week Manicure (2)
Show more
Have you been here? Write a review
Verified review Visited September 2014
Posted 5 months ago
I had a pick and mix special and everything about the service was spot on - speedy, efficient, friendly and personal service. Ambience could be improved and place could do with a lick of paint, otherwise perfect.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2014
Posted 6 months ago
Really great value for money. The service was speedy and it was a nice, clean salon. I had my eyebrows tinted and the colour didn't last as long as previous tints I've had, but I would still return for future appointments here.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2014
Posted 7 months ago
I had a Love Waxing (Hot wax or Strip wax) 3,2,1 Wax Off - SPECIAL AUTUMN SALE and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited September 2014
Posted 7 months ago
I had a Lashes & Brows and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited September 2014
Posted 7 months ago
relaxibg but not really nice atmoshepere.
too many different products and nobody explained why we do which step. nice people

Comment | Report as inappropriate

Be the first to comment on this review

Comments

6 months ago
Thank You for your feedback. You say relaxing and nice people - we like to think so. However you didnt like the atmosphere or the products used. We would love to hear more from you about how we an improve on these. Please feel free to do so anonymously as its feedback from people like you that really help us to improve on the services we provide. We use Demalogica for facials and Essie/Seche for manicures/pedicures and these are market leaders in their field but we are always open to learning about new alternatives so please do share. Our therapists usually tries to read the mood of their clients to know whether to be chatty, respectfully quiet or to fully explain what they are doing. The best person to decide this is YOU so apologies if she did not ask you your preference. We really look forward to hearing from you on how we can do better next time. Regards.....

Report as inappropriate

Verified review Visited September 2014
Posted 7 months ago
I had a Dermalogica Extraction Facial and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited September 2014
Posted 7 months ago
Came here to enjoy a bit of me time on my birthday. Perfect start to the day! Staff was attentive and the three treatments I received were all done at a high standard. Will be back.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

6 months ago
THANK YOU !.... sooo nice of you to say. And we hope you had a fabulous birthday indeed... regards, cucumba......

Report as inappropriate

Verified review Visited September 2014
Posted 7 months ago
This is one of my favorite salons in the London area, let alone in soho. The staff are all very friendly

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2014
Posted 7 months ago
I had a Love Massage and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited September 2014
Posted 7 months ago
The therapist had very strong hands so the foot massage was lovely. The place could have had a caller more relaxing air instead of doing it on a chair by the entrance with lots of bright light.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

6 months ago
Thanks for such a lovely review. I assume you had the dry pedicure? There is only 1 station for this treatment which is by the front (lots of deadskin removed so good ventilation important) but i have fedback to the team that if a client wants a massage after their dry pedicure they should be given the option to move stations to somewhere more relaxing. Good point and much appreciated. Please do make yourself known to us when you are next in so that we can treat you to the same foot massage but somewhere more relaxing... Regards.......

Report as inappropriate

Verified review Visited August 2014
Posted 7 months ago
Great place, great service, and the manicure still looks good after one week! I will definitely come back and recommend this place to anyone.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

6 months ago
THANK YOU !.... so nice of you to say and to recommend us. Really appreciate it and will feedback to the team. Regards

Report as inappropriate

Verified review Visited August 2014
Posted 7 months ago
Was seen in a timely manner, without delays. She was friendly but not too talkative, (which I liked) and really fast. Have been in the saloon before so knew exactly what I expected.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

6 months ago
Thanks Lucia - really appreciate the feedback. As you have been here before we would love to hear from you on how we can improve on the 3 stars we scored. please feel free to do so anonymously or directly or via email polandst@cucumba.co.uk. We especially love that despite our not getting it completely right, you have given us another chance, tried us again and are very open and honest about what you like/ don't like. We would love the opportunity to meet or exceed your expectations and can only do this is we know what they are or what you would like to see more/less of from us. Look forward to hearing from you......Regards

Report as inappropriate

Verified review Visited August 2014
Posted 7 months ago
I really had a great experience with Cucumba. I chose the manicure and the pedicure which were satisfactory. The Chair Massage was totally amazing! And thanks for the warm welcome

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 7 months ago
It was a great experience although i found the facial a bit superficial. The therapist was very nice and explained every step of the way. The neck massage was super relaxing - I was afraid I would fall asleep (which i think I did....)

Comment | Report as inappropriate

Be the first to comment on this review

Comments

6 months ago
Thanks for the great feedback Olyvine. We are always on the lookout for ways to improve on our services. We offer Dermalogica facials but would be very interested to hear from you on how we can improve on these. Please do drop us a line if convenient and your recommendations will be fed back to our service development team to ensure that we continue to offer good value for money services using the best products and latest techniques delivered through highly competent therapists. Regards......

Report as inappropriate

Verified review Visited August 2014
Posted 7 months ago
I had to wait a little while for my appointment (about 10 mins) but the wax itself was really good, relatively painless (!!) and nice and quick. Cucumba is easy to get to and the staff are always friendly. I don't go anywhere else for waxing as I find their service consistently good.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

6 months ago
Apologies for the wait and thanks for the greet review. Look forward to seeing you again .... Regards

Report as inappropriate

Verified review Visited August 2014
Posted 7 months ago
It was good, the staff are lovely and helpful. You can choose the level of tan. The only reason I didn't rate it as a 5 was that it was for my wedding and I had one comment that I looked a bit sun burnt! Maybe the tan was a little dark for me, looking back.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 7 months ago
I had a Gel Polish Mani and Pedi Combo and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited August 2014
Posted 7 months ago
Very happy with the treatments and I will certainly return. Therapists were lovely, clean modern salon with a relaxed vibe.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 6 months ago
The service was fast and efficient. The drinks advised in the pamper package were not offered however the flexibility with choice on treatments is great and makes it a lot easier than making multiple bookings and great value.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2014
Posted 6 months ago
The facial itself was really great. My skin was squeaky clean after. The beautician was really friendly. But the salon was a bit loud and I had no privacy. They don't have rooms with walls. They have curtains to separate people.

Comment | Report as inappropriate

Be the first to comment on this review