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Venue rating

4.9

60 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Crystal Beauty Lounge
Crystal Beauty Lounge
33 Lionel Street,
Brown Building (Next to BT Tower - Opposite Euro Carpark), Birmingham, B3 1AP
United Kingdom

Treatment Room - Beauty

Crystal Beauty Lounge
33 Lionel Street,
Brown Building (Next to BT Tower - Opposite Euro Carpark), Birmingham, B3 1AP
United Kingdom

Opening hours

Mon - Sat 10:30 am - 8:00 pm
Sun 12:00 pm - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Crystal Beauty Lounge

Relax, Refresh, Revive your Body, Mind and Soul......At Crystal Beauty Lounge every treatments is carried out in a top, hygienic conditions in comfortable relaxing surroundings. Providing tailored-suit treatments to your exact needs. Friendly business dedicated to providing a professional service to all our clients. We look forward to welcoming you to relax and enjoy your time with us.

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Services

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Comments

Reviews (written by customers after their visit)

4.9

Chain rating

Based on 60 reviews

5 stars 54
4 stars 5
3 stars 1
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (4)
  • Body Wraps (3)
  • Weight Loss Treatments (3)
  • Face
  • Acne Treatments (1)
  • Eyebrow and Eyelash Treatments (7)
  • Eyelash Extensions (8)
  • Face Lift - Nonsurgical (1)
  • Facials (28)
  • Men's Facial (6)
  • Microdermabrasion (16)
  • Oxygen Facial (1)
  • Hair removal
  • Waxing (5)
  • Massage
  • Face Massage (1)
  • Indian Head Massage (4)
  • Stone Massage Therapy (4)
  • Swedish Massage (13)
  • Nails
  • Manicure (5)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 20 hours ago
Had a facial which was an excellent treatment carried out in a professional manner that left me glowing for days.

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Verified review Visited July 2015
Posted 1 day ago
It is obvious that Crystal is very passionate about her work. It was my first visit and she came to great by the door and show me to her salon, which I found very helpful. Not everyone would do that. Her salon is spot on clean and very comfortable. She went through the initial allergy and medication forms. Then she explained in detail the procedure I was going to have done. During the procedure she informed of the products she was using and why. I felt really comfortable and felt like I was in hands of a real professional. I will be definitely coming back :) Thank you Crystal :)

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1 day ago
Thank you Hana.

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Verified review Visited July 2015
Posted 1 day ago
I had a Luxury Organic Facial with Full Body Massage and have awarded it 5 stars.

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1 day ago
Thank you Meera.

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Verified review Visited July 2015
Posted 3 days ago
The whole experience from beginning to end was sublime.Crystal is very professional and expert.I was impressed with her massaging skills.The facial was divine.Thank you Crystal for a very relaxing and heavenly experience.see you again soon.
myles

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1 day ago
Thank You Myles for your wonderful feedback. Much appreciated.
Looking forward for your next appointment.

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Verified review Visited July 2015
Posted 1 week ago
Crystal my therapist was brilliant ,she gave me very good skin advice and even gave some free sample i enjoy my microdermabasion so am much am booking my daughter to have the same amazing experience as myself.

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1 week ago
Thank you Areta and I am looking forward to meet your daughter.

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Verified review Visited July 2015
Posted 1 week ago
Amazing experience, I can only say good things about my facial treatment experience. The especialist was very proffesional and nice. She gave me a lot of indormation and advise, she put me at ease all times. I felt relaxed and left the place very happy! It was my first time and i will certainly book in for a second treatment. Totally recommended!

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1 week ago
Thank you Sol. Glad you enjoy your treatment with us.

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Posted 3 weeks ago
My facial experience was magical from start to finish. The therapist is so warm and welcoming, and clearly very knowledgable and passionate. I have had several microdermabrasion facials before but previous therapists have neglected to tell me most of the information I now know from my visit to Crystal Beauty Lounge. The treatment itself was carried out to perfection and extremely relaxing. I have felt and seen huge benefits from my treatment already. I cannot recomment this place enough.

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3 weeks ago
Thank you so much Stephanie, for such an amazing feedback!
Happy to provide the best treatment for every client with passion :)

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Verified review Visited June 2015
Posted 1 month ago
Absolutely fantastic. Crystal spent well over two hours applying my lashes..... even though I was the last appointment of the day at 5:30 I didn't leave until after 8.
She really wanted the best result for me, and was full of aftercare advice.
Wonderful!

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1 month ago
Thank you Ruth, hope you have a great holiday with your pretty lashes.

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Verified review Visited June 2015
Posted 1 month ago
The massage was really amazing. It was exactly what i needed and more! As usual everything Was very professional and carried out with a real desire to please the customer and put them at ease.

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1 month ago
Thank you very much and hope to see you soon x

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Verified review Visited May 2015
Posted 2 months ago
This is a gem hidden in an unassuming 80's decor office, Crystal spend a few minutes putting me at my ease, explaining the treatment and checking my history to adapt treatment to fit, she was very professional and clear yet friendly. The treatment is not for the faint hearted but then I have poor circulation, poor posture and many knotted muscles, so bare with it and you reap the rewards of a revitalized body and skin.

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1 month ago
What a lovely comments :)
Thank you so much for visiting Crystal Beauty lounge.

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Verified review Visited May 2015
Posted 2 months ago
I really enjoyed my massage with Crystal. She made me feel so welcome from the moment I arrived, nothing felt rushed, and I felt really well looked after throughout my treatment. Crystal took the time to do a detailed consultation before my massage, and provided excellent after care advice, with a follow up email. Her treatment room is beautifully decorated, and smells gorgeous due to the lovely products used. The massage itself was wonderful. I have a lot of stiffness and knots, particularly in my upper back and shoulders, and Crystal spent a lot of time working on my problem areas, without causing any pain whatsoever. Crystal is incredibly knowledgeable about the way the human body works, which really informs the way she works as a therapist. Highly recommended.

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1 month ago
Thank you and it was lovely to know that you enjoy your massage.

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Verified review Visited May 2015
Posted 2 months ago
I had eyelash extention, they feel so natural and look great. It takes a couple of hours, Crystal is so relaxing that you will fall asleep. It saves me time from using eyelash strips everyday. Deffinately reccomend.

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2 months ago
Thank you so much. Happy to makes my client feel relax and de-stress when having treatment at Crystal Beauty Lounge.

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Verified review Visited May 2015
Posted 2 months ago
Really good service, the therapist knew what she was talking about and gave really good advice. Was happy to see she uses organic products. Booked myself in again for 2 more different facials :)

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2 months ago
Thank you very much for the booking and compliment. Your skin will look even more radiant in few days.

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Verified review Visited May 2015
Posted 2 months ago
A wonderful relaxing treatment. Crystal is passionate about what she does and really does everything she can to make sure you are satisfied with your treatment.

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2 months ago
Thank you and I'm happy to do the best I can to help :)

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Verified review Visited May 2015
Posted 2 months ago
I had a shrinking violet wrap for the first time. The whole experience was amazing but for actual weight loss i felt nothing.

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2 months ago
We are really sorry if you felt nothing as 4.3inch loss from an hour on the bed and remember it's only one treatment! Slimming treatment is a boost alongside with exercise and healthy diet and we are not performing a surgery that gave an immediate result.Every person is unique with a different gene and metabolism, so might lose more some might be less. But wheat and bread if definitely not helping.
Thank you for your comment.

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Verified review Visited May 2015
Posted 2 months ago
Wow! Not long got home from my first visit to Crystal Beauty Lounge and I am so pleased with the my lashes! Crystal is a true professional who offers 1st class service. While you have your beauty treatment you lie on a heated coach wrapped in a thermal blanket with relaxing music playing in the background, its more than just getting your lashes done... the surroundings are lovely and Crystal goes out of her way to make you feel welcome and relaxed. I have been having my lashes done at the same place for 3 years and booked with Crystal as my beautician didn't have any availability and I am so glad I did. Thanks very much Crystal, I can't wait to visit again xx

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2 months ago
Thank you Kelly. I am so glad that you happy with the more lighter and natural look lashes. Infill has been booked!
Happy to meeting you today :)

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Posted 2 months ago
Crystal provided me with an excellent service, great consultation and after care advice. I will be back for another service. Thank you.

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2 months ago
Thank you very much. See you in few weeks time for your infill.

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Verified review Visited April 2015
Posted 3 months ago
Excellent massage. Really one of the best I've had. Would recommend. Very professional and knowledgeable with some great advice to manage back pain.

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3 months ago
Thank you so much. Looking forward to see you soon.

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Verified review Visited April 2015
Posted 3 months ago
I have been twice and each time received excellent service - very thorough and even spent extra time on my treatment! It was a really knowledgeable and personal service. Well recommended !

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3 months ago
Thank you Jade. Glad to makes you feel relaxed.We aim to provides the best quality and bespoke service to each client.

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Verified review Visited April 2015
Posted 3 months ago
I had a Eyebrow wax and Tidy and have awarded it 4 stars.

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