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Venue rating

3.9

84 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Cruz Hair & Beauty
Cruz Hair & Beauty
170 Ingram Street,
Italian Centre, Glasgow, G1 1DN
United Kingdom

Hair Salon

Cruz Hair & Beauty
170 Ingram Street,
Italian Centre, Glasgow, G1 1DN
United Kingdom

Opening hours

Mon - Fri 10:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 10:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Cruz Hair & Beauty

Welcome to the first 5 star hair, beauty and nail salon in Glasgow. Enjoy the luxury experience and leave feeling rejuvenated.

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Products used at this venue:
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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 84 reviews

5 stars 37
4 stars 24
3 stars 10
2 stars 4
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Beauty Treatments (1)
  • Eyelash Extensions (1)
  • HD Brows (8)
  • LVL Lashes (1)
  • Hair
  • Blow Dry (4)
  • Brazilian Blow Dry Keratin Treatment (3)
  • Hair Colouring and Highlights Treatments (3)
  • Haircuts and Hairdressing (32)
  • Hair removal
  • Brazilian Waxing (6)
  • Hollywood Waxing (8)
  • Waxing (2)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (1)
  • Foot Massage (1)
  • Stone Massage Therapy (1)
  • Swedish Massage (1)
  • Nails
  • Gel Nails (1)
  • Pedicure (2)
  • Two Week Manicure (9)
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Posted 3 months ago
I had a lovely time at this salon and found the staff to be friendly and helpful - The atmosphere was fun and I felt relaxed when I left. Wouldn't hesitate to recommend.

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Posted 3 months ago
Absolutely love this salon - I always feel welcome and i love my hair everytime I go! :) by far the best salon I have been to in Glasgow.

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Posted 4 months ago
Just had my second cut from Frances. I'm quite new to Glasgow and I think I've finally found my new stylist :) Great salon, back soon girls!

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Verified review Visited March 2015
Posted 4 months ago
In the last week I've spent close on 4 hours in this salon, only 1 1/2 through choice. I've had a totally Jekyll & Hyde experience with the staff and would like to clarify that the helpful ones really were very helpful. However...

My original gel extensions were lovely but snapped within 3 days. A repair that day was offered only when I pointed out how unworkable they were.

When I arrived,near the end of the day the nail technician made it clear that she was unhappy to have to repair them and the end result was totally uneven. 3 odd shaped acrylics along with the original gels. I had asked for any solution which sorted the jaggy nail but was told she didn't have time for a removal. Fair enough, a repair it was.

This didn't look great, but I had a greater problem with her filing my nail down until it bled because she was joining in a chat with her colleagues. As she said, she 'maybe went a bit too far'. Adding another tip on top of that nail was unadvisable and left me with a sore nail with a pool of blood trapped under it. When I questioned the blood she told me that won't go away but it's fine, not like slamming your finger in a door.

Shocked, I left only to return the next day after realising it would really need to be taken off. The people I spoke to couldn't be lovelier. They had a look, booked me in for the following day for a removal and a cover up, depending on the state of the nail. And then I could come back on a weekly basis until the unsightly nail had grown out.

There was no note on the file to say that the treatment was free and the attitude of the senior staff on the final visit was definitely lacking. She seemed to be one step away from saying 'what are you moaning about'.

I would like to clarify that I have not been moaning, at any stage. I just wanted my nails returned to a state where they wouldn't scratch anyone.

Now I have short, patchy white nails most with extensions still clinging to the corners and one with a chunk out the middle.

This is not going to look great for my impending job interview.

I won't be back to take up the offer of a free shellac not even when my nail has healed 'in 1-2 weeks'.

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Posted 4 months ago
DO NOT GO HERE!! EVER!!! Extremely unprofessional staff. Had the worst bikini wax I have ever experienced in my entire life and they had the cheek to basically blame me for it! Had to make an appointment at another salon to fix the mess! Manager did not seem bothered when I phoned to complain, even when I told her about the totally inappropriate, racist and unproffesional comments made by the beautician. Please do not go to this salon!!

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Posted 4 months ago
The service was extremely disappointing, actually shocking. The hairdresser is moody and argumentative, he played his mobile phone during the service, the worst was that he even asked me to stand up and stand still for hair cutting. I had to be completely submissive otherwise he just walked away and left my hair in a unfinished state. In the end, the price raised from 30 to 40 and no card accepted. For a fancy modern shop like this being expensive and unprofessional, that may explains why it opens on Sunday and advertise a lot. I will never go back again, never recommend anyone to go there, either!

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Verified review Visited March 2015
Posted 4 months ago
Unfortunately, the beautician took far too much away from my eyebrows and now I need to spend time growing them out again! I told her to leave as much hair as possible and she waxed places that shouldn't have been waxed. Not happy. Wouldn't recommend.

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Verified review Visited March 2015
Posted 4 months ago
As soon as I arrived I was told that my appointment is at 2 although my confirmation email said it is at 1 but I just said I will come back in an hour. I wasn't offered any refreshments or anything. I must admit I was vey my eyel every disappointed with my eye lash extentions. They started falling out on the first day and they were glued all over my eyelids istead of a straight line. The staff memeber didn't seem very experienced and she did not do a good job. Not a good value for 50 something pounds and to think that the original price is 80 quid. I shall not be returning.

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Verified review Visited March 2015
Posted 4 months ago
Staff are very plesant. Nice salon. Enjoyed getting my shellac nails done would go back! Very easy booking with wahanda.

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Verified review Visited March 2015
Posted 4 months ago
this is a lovely salon setting, with friendly and professional staff, and I was given an in depth consultation. A big plus is that the salon is open Sunday!

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Verified review Visited March 2015
Posted 4 months ago
Great experience, lovely salon, friendly staff. I'd most definately recommend both the salon and the HD brows. Offered coffee/bubbly/tea with a wee biscuit which was great.

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Comments

4 months ago
It must be personal as the staff are not friendly to every customer.

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Verified review Visited March 2015
Posted 4 months ago
Got home to find a massive bald patch on the front of my head. Really poor head dressing. Didn't take credit cards and wrote out receipt on business card. Not very professional.

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Verified review Visited February 2015
Posted 4 months ago
I had a Classic facial and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 5 months ago
Bonnie was my hairdresser and she was nothing but lovely and professional. Having your haircut and the hairdresser not chatting much is awful and makes the whole experience awkward but this was not the case at cruz. I can't recommend it enough. All staff are nothing but lovely and make you feel welcomed and relaxed.

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Verified review Visited October 2014
Posted 5 months ago
Fantastic all round service. Staff are friendly and always make such an amazing job of my nails. And to top it off you get to enjoy a glass of bubbly during your treatment! Would highly recommend :)

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Verified review Visited February 2015
Posted 5 months ago
Fantastic all round service. Staff are friendly and always make such an amazing job of my nails. And to top it off you get to enjoy a glass of bubbly during your treatment! Would highly recommend :)

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Verified review Visited February 2015
Posted 5 months ago
was really nice staff where friendly offerred refreshments and loved the haircut maybe not 100 percent but close to it

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Verified review Visited February 2015
Posted 5 months ago
I had a "Big Blow Dry" by Bonnie and it was exactly what I was looking for! I absolutely loved it and would definitely get it done again. The treatment was an hour long though - not half an hour like the website says.

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Verified review Visited February 2015
Posted 5 months ago
Really good
Salon is nice- great location, The staff were really friendly and chatty. Happy with cut and was good value for money. Would recommend!

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Verified review Visited February 2015
Posted 5 months ago
Lovely welcome, had hair, nails and brows done, very happy with everything and lovely staff! I would recommend cruz to everyone and it was excellent value for money.

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Comments

5 months ago
Hi Victoria thank you for choosing Cruz for your hair and beauty services and we look forward to seeing you again soon x

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