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Venue rating

1.7

8 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Crown Beauty
Crown Beauty
3 Crown Point,
Upper Norwood, London, SE19 3NG
United Kingdom

Salon

Crown Beauty
3 Crown Point,
Upper Norwood, London, SE19 3NG
United Kingdom

Opening hours

Mon - Wed 10:00 am - 6:00 pm
Thur 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in West Norwood
Tagged as: Salon

Crown Beauty   Off-peak
This venue offers discounts on off-peak appointments.

Welcome to one of London's most relaxing beauty salon, where our team of specialists offer you peace and tranquility whilst being treated. No buzzing hair dryers in the background - just total calm. Come in and relax to soothing music as our therapists provide the perfect treatment.

Crown Beauty aims to make quality beauty treatments affordable to all and believe that quality beauty treatment is a client's right not a privilege.

Our philosophy is to offer excellent service in luxurious surroundings using the highest quality dermalogica products for your health and beauty needs. We look to inspire you and educate you to bring total wellbeing to your life.

Our talented and skilled team are here to indulge you in a sensory experience provide you with the best in beauty and holistic treatments and a chance to get away from it all in our relaxation beauty rooms.

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Services

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Comments

Reviews (written by customers after their visit)

1.7

Chain rating

Based on 8 reviews

5 stars 1
4 stars 2
3 stars 0
2 stars 1
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Treatments (3)
  • Facials (2)
  • Massage
  • Face Massage (1)
  • Therapeutic Massage (1)
  • Nails
  • Manicure (1)
  • Pedicure (1)
  • Two Week Manicure (2)
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Have you been here? Write a review
Posted 3 weeks ago
I took my sisters for a spa day which included express mani and pedi, back massage and dermologica facial. The venue was decent although the atmosphere was spoiled by the staff arguing about how to organise our spa treatments. They were evidently very unorganised. The express mani and pedi were probably the worst I've had. The lady who did mine was hugely unprofessional; she forgot to put the top coat on my nails which another staff member had to do. The back massage and facial were really good and relaxing. The lady who did mine was very professional and evidently had plenty of experience. Sadly my sister did not have the same experience. From what I heard some parts were painful, the pressure was inconsistent and an elbow was used rather unskilfully! Overall I would definitely not go there again.

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Posted 2 months ago
the lashes started coming off nearly 6 hours later and this isn't my 1st time having semi lashes so no shower no sauna no mascara. it left me with few lashes stuck to my eyes which i had to pull out which didn't take any effort as the glue must of being very cheap for all that to happen.

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Verified review Visited August 2014
Posted 5 months ago
Nails had chipped by the time I got home and there was only one choice of colour for the nail varnish

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Comments

2 months ago
i went there for semi perminate lashes and it took only 6 hours for 1/3 of the lashes fall out looking weird i had to pull the rest out

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Posted 1 year ago
I booked a special deal with this establishment about 2 months in advance so was really looking forward to some serious pampering. I turned up for my appointment and was utterly disgusted to discover that two members of staff had called in sick and the young therapist chose to wait until I arrived at the salon to advise me that I could either wait nearly 2 hours to be seen or rebook! Very very poor customer service especially when I had driven 30 minutes to get there and was on a time frame for the rest of the day. Could not wait and left feeling extremely disgruntled.... the opposite of what was supposed to be achieved with my two hour pamper session. Could have been avoided with some proper training by management on how to deal with these types of emergencies!!

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Posted 1 year ago
I have visited Crown Beauty in Upper Norwood in 2013 and I received FIRST CLASS treatment.
I was greeted with a smile, asked if I wanted a drink (I had water to drink).
My facial and neck massage were superb. I fell into a deep sleep and did not want to get up. I then had a back massage, which was so soothing and relaxing. Finally, I had a wonderful pedicure and manicure. I would recommend, Excellent service in comparison to others that I have been to.

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Verified review Visited May 2013
Posted 1 year ago
The shellac paint was done well enough although if you looked closely you could've seen some paint bleeding out to the same surrounding the name and which was difficult to remove after it had been cured under the UV light. What I did get quite annoyed about was that I was made to wait for 30 minutes for my treatment - I may have been late for <5 minutes and I would've understood having to wait for a while, but 30 minutes was for me poor customer service.

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Posted 2 years ago
Professional, fabulous. My eyebrows are great, feel very comfortable and I will recommend Iris to everybody. Brenda

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Posted 2 years ago
Professional and fabulous, my eyebrow are great feel very comfortable. I would reconmend Iris to everybody.

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