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Venue rating

4.9

32 reviews

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City Marshall Shiatsu Sports Massage & Reflexology
City Marshall Shiatsu Sports Massage & Reflexology
Quaker Meeting House (near M&S),
43 Charles Street, Cardiff City Centre, CF10 2GB
United Kingdom

Massage & Therapy Centre

City Marshall Shiatsu Sports Massage & Reflexology
Quaker Meeting House (near M&S),
43 Charles Street, Cardiff City Centre, CF10 2GB
United Kingdom

Opening hours

Mon - Sat 8:00 am - 10:00 pm
Sun 11:00 am - 10:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

City Marshall Shiatsu Sports Massage & Reflexology

City Marshall offers complementary therapy alongside sports massage therapy in the heart of Queen Street. We have ample free parking on site in our city centre location. In practice since 1998, they combine a wealth of experience and in depth knowledge, with dry and fully clothed (oil-free) Thai yoga massage and Shiatsu acupressure being specialities.

The ability to combine practical Sports Therapy knowledge with both Aromatherapy or Reflexology skills, places City Marshall head and shoulders above their city centre rivals, and was awarded by Wahanda World Spa Awards in 2012 as the Best Therapeutic Massage in Wales.

City Marshall prides itself in giving clients the full freedom to choose any combination of treatments within any time frame clients specify. City Marshall encourages its clients to experiment with two or sometimes even three therapies in a single session, which will actually compliment and enhance each other.

The highly specialised combination of Oriental alongside conventional massage therapies help clients achieve the maximum out of a limited stay. The service is designed to repair, revitalise, uplift, re-energise or simply de-stress and relax clients.

The ability to practise practically all massage routines while a client remains fully clothed is certainly a huge advantage. This enables maximum benefits while fully utilising even a short time spent.

City Marshall have trained with several Thai and Chinese Masters as well as gaining many UK qualifications from VTCT. These qualifications include sports massage therapy, aromatherapy, reflexology, Indian head massage and many other related therapies.

As a member practitioner of both the International Council of Holistic Therapists and the Complementary Therapists Association, clients are assured of the highest professional standards, full insurance cover as well as being regulated by the code of ethics.

City Marshall has a growing customer base, located throughout the Cardiff city centre, including a very strong student and University staff population. It is increasingly popular with the many corporate members of staff from the surrounding business locality, due to the long opening hours as well as the availability of very short 15 and 30 minute treatment sessions at lunchtime.

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Comments

Reviews (written by customers after their visit)

4.9

Chain rating

Based on 32 reviews

5 stars 30
4 stars 2
3 stars 0
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • 24 Carat Gold Body Treatment (2)
  • Body Wraps (1)
  • Counselling & Holistic
  • Aromatherapy (5)
  • Ear Candling (5)
  • Nutritional Advice & Treatments (1)
  • Reiki (2)
  • Face
  • Facial Rejuvenation Acupuncture (5)
  • Men's Facial (2)
  • Massage
  • Acupressure (5)
  • Aromatherapy Massage (7)
  • Deep Tissue Massage (9)
  • Face Massage (1)
  • Foot Massage (1)
  • Herbal Compress Massage (2)
  • Indian Head Massage (3)
  • Lymphatic Drainage Massage (2)
  • Reflexology (8)
  • Shiatsu Massage (10)
  • Sports Massage (12)
  • Stone Massage Therapy (4)
  • Thai Massage (3)
  • Therapeutic Massage (5)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 4 days ago
I had a Full Body Massage with Personalised Aromatherapy Blend and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 1 month ago
I had a Back, Neck and Shoulder Massage and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 4 months ago
Very good, knowledgeable and professional therapist.
Lovely mix of aromatherapy oils, relaxing massage and advice for better health and diet

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Verified review Visited July 2014
Posted 6 months ago
Very pleased with this deal would not have experienced this if it wasn't for wahanda so thanks very much for introducing me to this at such a good deal

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Posted 9 months ago
The sports massage at City Marshall was superb. I have visited many chiropractors and physiotherapists over the years, but still my expectations were already very high, due to the rave reviews. Still, Marshall exceeded these expectations, and then some! The consultation before the massage was thorough and meticulous, the massage itself was deeply relaxing and the aftercare advice that followed was so detailed and insightful, that it was worth the trip on its own merits. Go there and be prepared to learn so much more about herbal medicine, nutrition, diet, stretches, posture and ways to avoid RSI. Book as early as you can!

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Verified review Visited January 2014
Posted 1 year ago
The therapist spoke through everything and made me feel very relaxed. I would definitely go again and would recommend to anyone.

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Posted 1 year ago
For ten years I was not able to reach my ankles, bend my knees without pain or clip my toe nails. I thought I never would. The NHS said its age! After 3 sport massage sessions I am pain-free, very loose and I can clip my toe nails with ease. I feel amazing and I know that in 2 or 3 more sessions I will feel even better. Thank you so much

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Posted 1 year ago
City Marshall is a central Cardiff massage clinic. Their house specialty is Thai Massage, as the chief therapist has lived and worked in Chaing Mai and Hong Kong for many years. It was especially convenient to use their free parking and the 2 hour Thai massage session was tailor made for my own requirements - with my personalised blend of aromatherapy oils and an addition of Hopi candles and a shiatsu facial. This was an amazingly relaxing routine that I intend to make a month ritual. Superb!

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Posted 1 year ago
I had bad whiplash from a sports injury, with much reduced neck movement and severe headaches. As I was working near Cardiff, I opted to see Marshall. We only had 3 sessions together and I saw a rapid improvement from the initial consultation. Although I live in London, I have recommended him to all my friends and colleagues and intend to visit him at least monthly. Excellent service, a genuinely caring professional with bags of experience. You must visit him.

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Posted 1 year ago
Super reflexology treatment and customer care. Can’t praise Philip highly enough, especially being as this was my first ever visit. I loved his reflexology as I do like my feet being pampered. His foot bath in warm lavender water was heavenly and helped ease me into the reflexology treatment that followed. I felt very much revitalized and up-beat for the next 48 hours. Went back a few days ago for Hopi Ear treatment. Again, a huge success, as I was very comfortable and felt hugely relaxed. Very effective in clearing my hay fever right up! The Shiatsu facial after the hopi candles was amazing. I will certainly go back and do both treatments at least once a month. Aberdare Halls student.

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Posted 1 year ago
We thought that being tourists and only in town for 3 days will mean that the massage will be short and business-like. Not at all! Marshall must have spent an extra twenty minutes with each of us, with detailed tips about posture and nutritional advice which were really educational. He managed to tell us more about our bodies and short-comings in 1 therapy session, than a life time of physiotherapists and chiropractors. We come often to the UK - and now we will make a visit to Cardiff a definite must! Very highly recommended

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Posted 2 years ago
Philip at City Marshall is a giant of a massage therapist - a true and genuine gem. I always look out for my Cardiff tour dates and book his massage treatments as soon as I can. Very highly recommend him.

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Posted 2 years ago
Had the specialised back pain massage at city marshall in central Cardiff. The combination of sports trigger point therapy and Philip's deep insight into acupressure was very effective. The muscle tension, even after the first massage, was much reduced. After the third massage treatment we added more elements of yoga stretches and worked on my ROM mobility. Extremely professional and also deeply reassuring. Philip certainly cares and adds aromatherapy blends as well as some elements of reflexology to the over all effect. My back pain is now much reduced and I am much calmer at work. Highly recommend this blend of therapy to anyone with lower back pain or lumbago.
By the way - the new treatment room with the cosy fireplace is wonderfully luxurious. I start relaxing the minute I enter the treatment room.

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Posted 2 years ago
A long over due thank you to Philip. My husband and I had a combination of Shiatsu and reflexology to support our (5th) IVF treatment. We have tried for almost 8 years and almost gave up. Philip was extremely understanding and informative. He guided us both throughout our year together and gave us a wonderful insight into healthy eating, better sleep hygiene, exercising and of course - his amazing treatments. He is an exceptional therapist and we can not praise him highly enough.

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Posted 2 years ago
Although I live in Cardiff, I have been going to Bristol for my shiatsu sessions, as I could not find one in Cardiff. Now that I have found Philip, I realize that I have the best shiatsu practitioner right at my door step. He has such a wealth of expertise and in depth knowledge of sports physiotherapy. Really very much appreciate his advice and feedback on many and varied matters. Highly recommend Philip to all my friends.

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2 years ago
I live in Newport and do the same. Totally understand why!

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Posted 2 years ago
Had a sports massage and deep tissue trigger points. Very much in need after the Cardiff 10K run. Philip was extremely knowledgeable, friendly and explained all he was doing in very plain English. I was very grateful for this, as often other physios take it for granted that you understand your body's anatomy. After seeing many physios and chiropractors in Cardiff, Marshall stands out as the best in my opinion. My partner also has a sports massage and was equally impressed. We have both been to see him again since.

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Posted 2 years ago
excellent value for money. best massage and reflexology in Cardiff

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Posted 2 years ago
I first encountered City Marshall and Phillip for the first time through a Groupon offer and I booked for reflexology treatment. I thoroughly enjoyed the treatment and found Phillip extremely professional and caring. Phillip delved into my past health history to ascertain any ailments and to make sure that he gave me the correct treatment and he also concoted me a "sleep potion" which I found extremely beneficial in aiding my sleep pattern. I would certainly (and have) recommended Phillip and his services to all my friends and I shall be returning in the future for further treatment (time prevailing). The facilities were extremely clean, tiday and very very relaxing. I could have fallen asleep on the premises. Bravo to Phillip.

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Posted 2 years ago
I was very lucky to find city Marshall on google - booked an appointment via email and Phillip was very quick to reply. Gave me several appointment slots via text - this was the most unusual yet accessible - being a Deaf person myself - it quite difficult to make a simple phone call - this is where many businesses are losing on 1 in 6 Deaf and Hard of Hearing customers (over 10 million in UK). With Phillip nothing was too much trouble and making an appointment via text was a bonus for me! Being close to Queen street, so easy for me to get to for an appointment any time of day especially Sundays. With his depth of knowledge I was able to get a Tailor-made treatment - what more could you ask for that to feel like a woman at the end of the day. Look forward to have my hair done there once it ready.

HIs customer base will grow increasingly once I mention this in my forthcoming magazine. Phillip is excellent ;-)

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Posted 3 years ago
My reflexology session was very enjoyable. All you can ask for from a professional reflexologist and the facilities were fantastic. Felt very chilled and balanced for days. Excellent reflexology and extremely good value. If you are looking for a reflexologist in Cardiff, and like the added spa pampering touch - this is the best Reflexology session I have ever had. They also do Vertical Reflexology - which is very effective, in even very short sessions

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