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Venue rating

3.7

39 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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China Health Spa Chiswick
China Health Spa Chiswick
462 Chiswick High Road,
Chiswick, W4 5TT
United Kingdom

Wellness Centre

China Health Spa Chiswick
462 Chiswick High Road,
Chiswick, W4 5TT
United Kingdom

Opening hours

Mon - Sun 10:30 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

China Health Spa Chiswick part of China Health Spas   Off-peak
This venue offers discounts on off-peak appointments.

China Health Spa is a friendly massage parlour ideally located within a few minutes walk from Chiswick Park tube station and Gunnersbury rail station. Our qualified masseuses and practitioners provide a range of professional treatments, from different types of massages to traditional Chinese medical treatments, to revive you from everyday stress and muscle strain.

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Services

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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 39 reviews

5 stars 11
4 stars 16
3 stars 5
2 stars 4
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Acupuncture (1)
  • Counselling & Holistic
  • Ear Candling (1)
  • Face
  • Facials (1)
  • Hair removal
  • Waxing (3)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (16)
  • Reflexology (3)
  • Sports Massage (2)
  • Swedish Massage (6)
  • Thai Massage (1)
  • Therapeutic Massage (4)
  • Nails
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 5 days ago
I had my first treatment in this salon and have to say my last! Apart from a not very nice ambient, wallpaper hanging down, no music...
The treatment was a disaster. In short words very painful (in comparison with many other salons), and not successful many hair just left and it took far too long! My therapist was Anna and I had at no point the impression she was knowing what she was doing.
I would never go back there.

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Verified review Visited April 2015
Posted 2 weeks ago
I had a 60 min Swedish massage with Laura. It was a lovely experience - she was professional throughout and I enjoyed the whole massage. I'll definitely be going back!

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Verified review Visited March 2015
Posted 1 month ago
I had a Swedish Massage and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 month ago
I was greeted in a friendly way however my therapist was delayed getting to me and then I wanted to nip to the bathroom and so my treatment which was due to start at 5pm didn't start til 5:10. I'd booked an hours massage which was decent, a lady called Karen who was pleasant except she finished the treatment at 5:53 - there was a clock on the radio in my treatment room. This means I had paid for an hour massage but actually only really received 40 minutes. I mentioned this upon payment and they offered me an additional 15 minutes if I book again. Not sure if want to now though

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Comments

1 month ago
Dear Gemma,
Glad to know that you are pleased with the massage.
As the therapist had a rather tight schedule yesterday, she had to finish on time for the next customer coming at 6pm. We normally arrange the time according to that using the massage room with about 5 minutes as buffer time. We would make better arrangement to ensure a satisfactory treatment for the customers. Do come for the additional 15-minute massage and try the reflexology.

Regards,
China Health Spa Chiswick Team

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Verified review Visited February 2015
Posted 1 month ago
I had a Reflexology Treatments and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 2 months ago
Very friendly staff and good value for money. I had Hopi ear candling and was very pleased with the result.

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Verified review Visited February 2015
Posted 2 months ago
I had a Swedish Massage and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 months ago
Excellent deep tissue massage by Sharon who instinctively knew were all the pain points were and managed to in-knot them.

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Verified review Visited January 2015
Posted 2 months ago
If you book through Wahanda the value is so good that you may as well give it a try! My 45 minute massage was very relaxing and I would book another here again.

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Verified review Visited January 2015
Posted 3 months ago
On arrival they were very polite and showed me to the massage room. The room itself was like most massage rooms but it was quite cold. The masseuse started on my legs which I have never experienced before despite numerous deep tissue massages at other venues. However, I decided to just try and relax and enjoy it! 15mins in to a 90min massage the masseuse had finished with my legs. This struck me as strange due to both the time remaining and not having really felt any benefit. Very little oil had been used and none of my muscles had been worked hard enough or in the right areas. The masseuse then moved to my back where she spent a long time doing general strokes and very little involved in a normal 'deep tissue' massage. The breaking point for me was when I asked her to start going into my muscles around my shoulders (the real reason behind my massage) she dug her nails in so hard each time that I felt a sharp cutting sensation. I asked the massage to be stopped and left after 30mins very unsatisfied. I have never done this before in a massage and have never experienced anything like it.

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Comments

3 months ago
Dear customer,
We are grateful for your comments so we know how we can do better, especially when it is about the massage skills of our therapists. Each therapist's strokes vary and a full body massage, especially one as long as 90-minute, may take different forms including where to start, which body areas to cover and focus on and how long for each of the areas. Your therapist is an experienced masseuse with solid knowledge in physiotherapy. Based on some medical justifications she has learnt, she always begins with strokes from the feet upward to the upper body and to the head if the customers do not have any specific preference. We also had a skill check of her deep tissue massage and it is fine. Perhaps she needs to refine the interaction with the customers in order to accommodate their preferences.
We sincerely offer you a free massage as compensation and to rebuild your confidence in us. Do call to book the session with your name.

Regards,
China Health Spa Chiswick Team

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Verified review Visited November 2014
Posted 4 months ago
Great massage that was vigorous and relaxing at the same time. It was painful at times and it would've been nice to know which body part corresponded to which pain. If there's no explanation it should be called simply foot massage. We should also get a leg massage with it.

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Verified review Visited November 2014
Posted 4 months ago
Very relaxing massage. Don't expect a luxurious experience but you'll get a very effective way of relaxing. Only disappointment was the oil was taken off me by scrubbing my skin with very rough paper that felt like sandpaper. She should have done that only with the hot towel she used later.

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Verified review Visited November 2014
Posted 4 months ago
Very friendly service. Not the most luxurious salon, certainly didn't feel like a 'spa' but the massage was gone and good value. Would go again as a bargain and a 'pick me up' but not for a more indulgent treatment

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Verified review Visited November 2014
Posted 4 months ago
I really enjoy their massage. My favourite is deep tissue massage. On the last visit I had a hot stone massage and I very much liked it. I am planning another visit as the masseur Sandy is really good and always delivers the best so I'm never disappointed. The salon itself needs a bit updating as it is not as stylish and as well done to the standards to Chiswick Spas as I would expect but overall it is nice and tidy and I like it so far.

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Verified review Visited November 2014
Posted 5 months ago
Cold (external rear doors wide open at 8pm), bright overhead lighting, a request for payment as soon as I walked in and paper thin walls so that I could hear everything happening in the building (toilets, going up and down stairs and the client next door). The massage itself was ok but the experience was not at all relaxing. Would not recommend.

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Verified review Visited November 2014
Posted 5 months ago
I had a Deep Tissue Massage and have awarded it 5 stars.

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Verified review Visited November 2014
Posted 5 months ago
I am very impressed and very pleased I have found this place with this amazing and skilful therapist Sandy. I was in a lot of pain and discomfort around my shoulders and neck when I went for the deep tissue massage. I absolutely loved it. She managed to easy my aches and generally improved my mood. I am an athlete and I train a lot which often gives me a lot of tension in my muscles and not mention the regular stress. I have now found my favourite therapist so I highly recommend her, go and find out for yourself. I am planning to be their regular customer. Ula

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Verified review Visited November 2014
Posted 5 months ago
I had a Deep Tissue Massage and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 5 months ago
I had a Deep Tissue Massage and have awarded it 5 stars.

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Verified review Visited November 2014
Posted 5 months ago
Everything was very nice and the massage helped me to feel more relaxed and sleep better. The people were also very nice.

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