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Venue rating

4.3

163 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Chic Beauty at Toni & Guy Westfield
Chic Beauty at Toni & Guy Westfield
Unit 1039b/,
Westfield London Shopping Centre, Shepherd's Bush, London, W12 7GA
United Kingdom

Treatment Room - Beauty

Chic Beauty at Toni & Guy Westfield
Unit 1039b/,
Westfield London Shopping Centre, Shepherd's Bush, London, W12 7GA
United Kingdom

Opening hours

Mon - Closed -
Tue - Fri 10:30 am - 7:30 pm
Sat 10:30 am - 7:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Chic Beauty at Toni & Guy Westfield part of Chic Beauty   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Chic Beauty is a compact beauty treatment room located within Toni & Guy's Westfield (White City) branch.

Offering a full range of beauty and body services - including waxing, eyebrow threading, massages, and nail care using OPI products - all Chic Beautys staff are fully UK qualified (ITEC Level 3) and professionally-trained experts in the latest techniques.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 163 reviews

5 stars 97
4 stars 41
3 stars 20
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Treatments (2)
  • Facials (3)
  • Hair removal
  • Hollywood Waxing (5)
  • Threading (37)
  • Waxing (100)
  • Nails
  • Gel Nails (27)
  • Manicure (12)
  • Pedicure (12)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 20 hours ago
I had a Threading and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 3 days ago
Nail technician had to call her manager twice to check how to use the varnish. Also, when she switched to do my toes and I told her I already had gel on them she tried to refuse to do it and rebook me because she didn't have time. She then went out on the phone for over 10 minutes to someone and then decided she would do it but would have to charge me. In total I was in there for 2 and a half hours which is ridiculous. Also there were about 15 colours to choose from and none were ones I wanted. Would not go back.

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Verified review Visited June 2015
Posted 3 days ago
I had a Waxing Treatments and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 6 days ago
No to go.
First experience was great, second and third with someone different who didn't listen to m saying that the wax was positively volcanic and the pain was more than what I experienced on my first time.

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Verified review Visited June 2015
Posted 1 week ago
The lady that dos my manicure was friendly and took good care of my hands. My polish lasted almost 2weeks whilst on holiday!

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Verified review Visited May 2015
Posted 1 week ago
Very convenient and with off-peak, last-minute bookings, it was good value. The beautician was lovely. However I wasn't fully satisfied with the waxing. I felt that it was a little rushed and so I found afterwards that patches of hair had been missed. I would try going again as I feel that the beautician is helpful and would take the comments on board but it was disappointing when I got home and realised that it hadn't been a very thorough job.

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Verified review Visited June 2015
Posted 1 week ago
This is a fantastic place to get gel nails done. I had the gel shape and polish and my nails turned out great, I have received many compliments since then! But the staff were very friendly and even offered me a cup of tea. All in all it was a lovely experience and I will definitely be going back.

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Verified review Visited June 2015
Posted 1 week ago
Staff were lovely and very helpful on the phone. The treatment room was very cramped (a new one is being refurbished) and they didn't have any towels. But the therapist was very careful and thorough.

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Verified review Visited June 2015
Posted 2 weeks ago
Great would go back again. Very professional, clean, and most importantly quick. I got my legs waxed. very highly recommend.

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Verified review Visited June 2015
Posted 2 weeks ago
I had a Waxing Treatments and have awarded it 3 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
I've had gel nails done before but compared to previous treatments this sort of felt all over the place. The staff was very friendly but I did not feel comfortable. The uv machine used to set the gel did not function properly either and this was a recurring issue and I feel this was not good use of my money. I knew the treatment was in a hair salon so I did not mind but it doesn't allow for a relaxing environment. My nails to be honest turned out quite nicely it's just unfortunate that the paint chipped on my thumb nail the following day when I was peeling off a sticker as I thought it could withstand more than this. I do not think I would go back again only if it was cheaper.

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Verified review Visited June 2015
Posted 3 weeks ago
I was very much pleased with the manicure and pedicure done at this venue. The most important thing is that tools have been cleaned after each client!
Could have been better: I still think that manicure could have been done better, beautician could have spent more time on cutting nail cuticle. Despite that, this was the best place I have had manicure and pedicure done, so far.

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Verified review Visited May 2015
Posted 1 month ago
Gel manicure was excellent and really great value for the time and effort put in, no element of the manicure was rushed or unsatisfactory. The lady who waxed/tinted my eyebrows and lashes really listened to what I wanted and I felt totally at ease. Totally recommend, I left feeling great.

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Verified review Visited May 2015
Posted 1 month ago
Online it said the trement would last 45mins, therefore I expected it to be an in depth manicure but to my surprise it was over in 25mins! I've had the gel on for 3 days and it already looks like it's starting to chip - not good value for money!

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Verified review Visited May 2015
Posted 1 month ago
Very friendly and nice colours available. Maybe a little pricey for the experience and would go for a normal manicure in future.

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Verified review Visited May 2015
Posted 1 month ago
Friendly staff. Put me at ease. Room is very small but the space is used well. Good value. Will be back.

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Verified review Visited May 2015
Posted 1 month ago
I had a Pedicure, Threading and have awarded it 3 stars.

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Verified review Visited May 2015
Posted 1 month ago
The therapist didnt look at me at all, during the intire time i was with her. She didnt ask me any questions, and the only words which came out of her mouth where is the temperature of the wax ok and thank you. Very odd person

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Verified review Visited May 2015
Posted 1 month ago
Great experience. I had the hollywood wax and it was made really comfortable. Would definitely go there again, and recommend to a friend

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Verified review Visited May 2015
Posted 1 month ago
I had a Waxing Treatments and have awarded it 5 stars.

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