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Venue rating

4.8

94 reviews

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Central London Reflexology
Central London Reflexology
A.L.O. Clinic,
1st Floor, Suite 3, Harmont House, 20 Harley Street, London, W1G 9PH
United Kingdom

Massage & Therapy Centre

Central London Reflexology
A.L.O. Clinic,
1st Floor, Suite 3, Harmont House, 20 Harley Street, London, W1G 9PH
United Kingdom

Opening hours

Mon - Fri 2:00 pm - 7:00 pm
Sat - Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Central London Reflexology part of Head to Toe Reflexology

Central London Reflexology is a massage and therapy centre located on Harley Street in Central London.

Head therapist Mario Demetriou trained at the London School of Reflexology and has attended courses on spinal reflexology as well as Indian head massage. He uses these therapies to treat migraines, back ache, stroke, fibromyalgia, sinus problems and digestive issues as well as providing relaxation and stress reduction to all clients.

Mario is a member of The Association of Reflexologists as well as The Complementary and Natural Healthcare Council, and is fully insured.

He considers himself to be a good listener, is non judgmental and believes what he does is a vocation not a job.

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Services

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Comments

Reviews (written by customers after their visit)

4.8

Chain rating

Based on 94 reviews

5 stars 76
4 stars 16
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Indian Head Massage (1)
  • Reflexology (83)
  • Therapeutic Massage (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 2 weeks ago
A really excellent experience.

Mario was very thorough and talked me through reflexology in general and how it works, then he started on the treatment itself. The only part of it I can't comment on was the middle, as I was so relaxed I fell asleep...!

It was quite a journey for me to get to Harley Street, but it was well worth it.

A really great experience and I would definitely recommend it to anyone.

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1 day ago
Thank you very much for taking the time to post your review. I look forward to welcoming you again soon.

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Verified review Visited February 2015
Posted 2 weeks ago
This was my first reflexology experience and I was very impressed. I felt the benefits straight away. I will definitely be going back again. Thank you Mario

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1 day ago
Thank you very much for taking the time to post your review. I look forward to welcoming you again.

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Verified review Visited January 2015
Posted 4 weeks ago
This was a great experience, which I highly recommend to anyone.

Mario is very good at making you feel comfortable and I will definitely be back.

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4 weeks ago
Thanks for taking the time to post your comment, it's very much appreciated. See you soon.

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1 day ago
Thank you very much for taking the time to post your review. I look forward to welcoming you again.

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Verified review Visited January 2015
Posted 1 month ago
Mario is the most talented and intuitive reflexologist I have been to. Every inch of my feet were worked on deeply and it felt amazing. Highly recommended.

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1 month ago
Thank you for taking the time to post your review and for your very kind words, I am humbled.

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Verified review Visited December 2014
Posted 2 months ago
As always the refelxology was great. I've been seeing Mario for 3 years now, no matter what you are looking for either more relaxation, de stressing or you are having any particular issues he is able to support the body heal through reflexology.

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2 months ago
Thank you so much for your review. It has been an honour to share our 3 year journey. See you soon.

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Verified review Visited December 2014
Posted 2 months ago

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Verified review Visited December 2014
Posted 2 months ago

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Verified review Visited December 2014
Posted 2 months ago

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Verified review Visited December 2014
Posted 2 months ago

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Verified review Visited November 2014
Posted 3 months ago
I can't rate Mario at Central London Reflexology highly enough! If you're looking for a relaxation treatment or treatment for a specific condition, Mario is helpful, knowledgeable and completely professional.

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3 months ago
Thank you for taking the time to write a review it is greatly appreciated.

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Verified review Visited November 2014
Posted 3 months ago
My first reflexology session was amazing, and I have already booked in my next treatments as I am already feeling the benefits form the initial treatment. Mario is a very thorough and kind therapist who immediately puts you at ease and is sensitive to any medical issues discussed. The reflexology treatment was incredibly relaxing, the hour flew by and felt like I'd been pampered in a spa for half a day even though it was a 1 hour foot treatment. Mario gave me some good hints and tips after and went through areas he picked up which very accurately described some ear problems and other aches and pains I'd been having, very impressive. I was so relaxed from the treatment that I had the best nights sleep that night. A truly professional, relaxing and holistic service - cannot recommend enough.

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3 months ago
Thank you for taking the time to post your review. It makes what I do so worthwhile, when I hear such positive feedback after a reflexology treatment. Looking forward to welcoming you again soon.

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Verified review Visited November 2014
Posted 3 months ago
It was an okay Indian head massage. Head pillow slightly uncomfortable. Generally the massage technique is good. Was okay in general.

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3 months ago
Thank you for your feedback. It is a standard head massage chair, I must agree they are not the most comfortable of chairs but I hope this did not distract from the calming and tension releasing treatment.

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Verified review Visited October 2014
Posted 4 months ago
Mario is a great practicioner, he took care of explaning what was important about the treatment and was really professional as well. The environment was very accurate. Fruitful experience in fostering well-being.

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4 months ago
Dear Carolina, I am so pleased you enjoyed the treatment and it was of benefit. I hope to welcome you again soon and thank you for taking the time to leave a review.

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Verified review Visited October 2014
Posted 4 months ago
I had a First Timers Reflexology treatment and have awarded it 4 stars.

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4 months ago
Thanks for taking the time to post your review, it's greatly appreciated.

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Verified review Visited September 2014
Posted 5 months ago
Mario is excellent!!! He really helped me feel better after just one session. Hopefully I can go back to see him again soon.

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4 months ago
Dear Nancy it was a pleasure meeting you. So glad you felt the difference so quickly, I look forward to welcoming you back soon.

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Verified review Visited September 2014
Posted 5 months ago

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Verified review Visited September 2014
Posted 5 months ago
Well, I have to say that I was very disappointed by the whole experience.
As a reflexology center, holistic type of experience to customers, I believe you should be a little more human and try to care a little more about the person and maybe be a little less obvious about the money focus...
I had a problem 2 days before the appointment, (I was out of the blue given the notice to leave my flat after 4 years living in it and had the worst week running around London trying to sort out a new place to live...)
I booked my appointment knowing any of that weeks before, so the Friday I was supposed to attend my appointment, I had the craziest day and was really struggling to make it on time with work, for viewings and not miss my appointment, so I tried to call (no answer) the center to ask to delay it half an hour, then emailed them, but never got an answer back.
When I finally made it to the place after having some troubles to find it, it was already half an hour down the time we were supposed to start... and I was in a total stressful state...
Then the therapist, rather than invite me over to the clinic, sat me down in the lobby of the building, and informed me we could either do a half an hour treatment instead of the hour I had buy or we could reschedule for another day, which would cost me additional £32 to the £38 I had already paid.
So I couldn't hold it any longer and with all the fuss of the week and now that, so I just started crying... I apologised and chose to do the half an hour he was offering straightaway, not a very relaxing treatment and experience, it resulted of 20 minutes treatment and unfortunately half of the time I spent carrying on with my meltdown...
I would have expected a warmer welcoming and experience, bearing in mind the situation, I think a business is a business, but people are people and kindness is important in all type of business, specially in this type of holistic business.
I would have thought rescheduling the appointment would have been very sensible and kind gesture, bearing in mind the situation.
I read really good reviews about the place and the therapist, he's got good hands, no doubt about that, but I thought the customer attention wasn't ideal... a real shame...
Thanks,

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5 months ago
Dear Charo
I am so sorry your experience wasn't what you were expecting. This was the first time in 4 years as a therapist someone has turned up half an hour late and then complained about it.
There are a couple of things I would like to clarify. You did email me and I replied as soon as I finished with the previous client. My phone that you called clearly states that if you are looking for me and it's a Friday you need to contact the ALO clinic (number provided) as my phone is switched off during treatments. You did not call the clinic and had obviously no listened to the message.
I don't normally greet people in the street or the lobby, but because you were lost and stressed and I was talking to you on the phone, I came out to find you.
The reasons I sat you down in the lobby were, 1. you were extremely stressed 2. I wanted to give you the option of coming back another day when you were less stressed and gain more from the treatment 3. Not to lose more of your treatment time. 4 The lobby was empty
After you chose to take the 30 minutes I tried to make you feel as relaxed and comfortable as humanly possible and kept reassuring you throughout the treatment. When you say you expected a “warmer welcoming experience” and “kindness is important”, what you actually mean is that you wanted me to offer you another hours treatments on another day for free or delay the person after you so that you could take advantage of a full hours treatment.
Yes I am a therapist but I also run a business. I set boundaries and expect people to respect them and me. If you would like to ask the other 78 people who reviewed my services I think they came to exactly the opposite conclusion about what I offer as a therapist and a human.
To turn up half way through your appointment time and expect me to give you a full hours treatment is completely unreasonable. To then complain about it when you never voiced any of these points when I met you frankly astounds me.
I wish you Love and Peace

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Verified review Visited August 2014
Posted 5 months ago
I had a First Timers Reflexology treatment and have awarded it 5 stars.

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5 months ago
Dear Ann
thank you so much for taking the time it is greatly appreciated and I look forward to welcoming you again.

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Verified review Visited August 2014
Posted 5 months ago
I had a First Timers Reflexology treatment and have awarded it 5 stars.

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5 months ago
Dear Alexa, thank you for taking the time it is much appreciated.

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Verified review Visited August 2014
Posted 6 months ago
It was a best reflexology that I had. Mario is expert and professional.
I feel better after threatment. I will back for sure.

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5 months ago
Dear Kunjie, thank you for taking the time, and i'm glad you are feeling better.

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