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Venue rating

4.4

1059 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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the salon at CARLOS LONDON Hairdressing
the salon at CARLOS LONDON Hairdressing
8 Blenheim Terrace,
St John's Wood, London, NW8 0EB
United Kingdom

Hair Salon

the salon at CARLOS LONDON Hairdressing
8 Blenheim Terrace,
St John's Wood, London, NW8 0EB
United Kingdom

Opening hours

Mon - Sat 8:00 am - 6:30 pm
Sun 8:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

the salon at CARLOS LONDON Hairdressing part of CARLOS LONDON Professional   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Carlos and Dominic have over 25 years' experience in hairdressing working actively with each member of staff to create a unique body of talented stylists and technicians. Coupled with their individual style and service, and with skills based in cutting edge techniques and classic taste, they go the extra mile to help you look and feel your best with each visit.

Our dynamic team is comprised of hairdressers that take the time to listen to what it is you really want. We have stylists that specialise in advanced methods of cutting and styling. If you are interested in colour, our expert technician Carlos will work with you to give you that perfect colour every time.

At CARLOS LONDON, we work together as a solid team, respecting the needs of our clients, and each other. Everyday we give you the highest standard of service and the best possible finished result for you. We love what we do, helping each other to grow in the hair industry and helping you to have the hair you love!

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 1,059 reviews

5 stars 593
4 stars 362
3 stars 71
2 stars 14
1 star 19
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Heat Treatments (1)
  • Counselling & Holistic
  • Styling (28)
  • Face
  • Eyebrow and Eyelash Tinting (1)
  • Eyebrow and Eyelash Treatments (2)
  • Hair
  • Balayage (1)
  • Blow Dry (173)
  • Braids (1)
  • Brazilian Blow Dry Keratin Treatment (129)
  • Hair Colouring and Highlights Treatments (166)
  • Hair Conditioning and Scalp Treatments (16)
  • Hair Consulting (31)
  • Hair Extensions (4)
  • Haircuts and Hairdressing (629)
  • Japanese Straightening (4)
  • Men's Haircuts and Hairdressing (14)
  • Ombre (17)
  • Permanent Waves (5)
  • Straighteners (9)
  • Hair removal
  • Beard Trimming (1)
  • Brazilian Waxing (1)
  • Threading (1)
  • Waxing (1)
  • Medical & Dental
  • Dermal Fillers (1)
  • Nails
  • Gel Nails (10)
  • Manicure (10)
  • Pedicure (4)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 11 hours ago
I had a Ladies' haircut and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 14 hours ago
Very good salon, as usual. Always enjoy my time there and it remains relatively cheap. Staff is really friendly. Best straightening treatment I will ever find.

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Verified review Visited February 2015
Posted 20 hours ago
I had a Ladies' haircut and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 20 hours ago
So...... I'm funny about my hair, well I am female! I come from York and always go home to have my haircut so really needed to find somewhere in London where I feel comfortable and my hair is cut as I like it.

I looked at a number of salons before selecting Carlos London and made sure I checked the reviews. I booked an appointment with Dominic as he had some positive feedback from previous clients on cutting short hair. I have to admit I wasn't disappointed!

First of all the girl who washed my hair was really sweet and very chatty, and seemed genuinely interested in my rambling on! Then it was the scary but. No one other than my usual hairdresser has touched my head in years so it was with some trepidation that I sat in the chair. Dominic started by really looking at my previous cut (It was a little longer than normal at this point!), and I bought a photo of how I wanted it..... Yes I know, annoying but it was a photo of me straight after my last cut! He was extremely diligent in checking how it was cut previously and how I normally style and wear it. Once he felt ready he started cutting and throughout the process constantly checked that what he was doing was ok with me.

I have to say I'm really, really pleased with the result. He's done a great job on what is a challenging cut on challenging hair. I will definitely be going back again in future and will use Dominc as my regular hairdresser from now on. Thank you so much Dominic, it looks great!!

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Verified review Visited February 2015
Posted 1 day ago
It took me 30mins to find the salon. On arrival I asked if they can cut my hair together with the highlights, as I didn't mind to pay extra for it. The stylist said she doesn't have time for it? The treatment is difficult to be called treatment - it was just for 30sec and washed away...I am even not sure what they put on my hair...probably just conditioner. During the wash, The girl was rubbing my hair with her nails scrubbing my scalp, which was very sensible after the highlights. No care at all. There were people from the staff eating around and doing nothing. At the end she put a high power in the hairdryer, probably to dry my hair as soon as possible, about which I complained. She dry my hair very briefly, not even using a brush! I understand that the highlights are in discounted area and it is an offer...but you have to thread every customer equally and manage your bookings. I think they cannot manage their booking coming from wahanda i the bookings what they have in the salon by itself....very disappointed

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Comments

20 hours ago
Without Prejudice

Thank you for notifying us of your complaint. We strive to provide the best service to all our clients with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received a service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To resolve this matter i've notified the staff members involved of your complaint and have now implemented measures of control to prevent any reoccurrence.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Please note: In most cases last minute appointments will be acsepted however usealy due to the the high volume of clients we serve on weekends apporxametly 60/70 daley we were unable to fit you in last minute and we apologies for that. should you require any further assistance please dont hesitate to contact us.

Sincerely

Dominic Alves

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Verified review Visited February 2015
Posted 2 days ago
I had a Ladies' blow dry and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 3 days ago
Carlos always works for me. The staff is friendly. They give good advise about hair. the cuts are beautiful and grow well. i have alwys received appreciation for my looks after a visit to carlos

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Verified review Visited January 2015
Posted 3 days ago
I had a Brazilian Blow dry at Carlos and the treatment was thorough and satisfactory. It has lasted quite well although starting to wear off, especially around the fringe area, after just under two months. Would recommend overall.

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Verified review Visited February 2015
Posted 3 days ago
Dominic was diligent, friendly and I am very pleased with the results (lady, short hair, not the easiest of cuts)

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Verified review Visited February 2015
Posted 4 days ago
I had a Ladies' haircut and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 5 days ago
Excellent as usual- friendly service, lovely salon, phenomenal stylists. I was really happy the results and it lasted really well.

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Verified review Visited January 2015
Posted 5 days ago
It's not my first time at Carlos and I always find the staff and service very professional. Booking was easy and I did not have to wait to be serviced. I had a tint regrowth and I was happy with the results.

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Verified review Visited February 2015
Posted 6 days ago
I had a New Hair + / True Keratin Professional brazilian blow dry and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 week ago
I have been in Carlos Salon for my root colour and like all the times everything okay.
Every body in the salon are friendly and kind.
Good valour anf of course I recommend.

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Verified review Visited October 2014
Posted 1 week ago
The stylist adapted his style to meet what I was after even though he didn't appear confident with short haircuts. Was very pleased with the friendliness and value of this place.

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Verified review Visited February 2015
Posted 1 week ago
Excellent hair cut by Dominique. I have very thick short hair which is tricky to get right so am delighted to have such a good result.

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Verified review Visited February 2015
Posted 1 week ago
Cute little salon in a nice area, staff were pleasant and welcoming. I got a half a head of highlights and l'oreal treatment from Charlotte and it looks great! She did exactly what I asked for and I'm thrilled with the end results. I would definitely recommend Charlotte and the salon.

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Verified review Visited February 2015
Posted 1 week ago
I had the ombre dip dye - the colour is really natural and the process was quick. I would recommend it!

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Verified review Visited February 2015
Posted 2 weeks ago
This is my favourite salon in London. Carlos is an expert in hair colouring and creates wonderful shades. Dominic is a wonderful hair dresser and since I met him I never went with anyone else. I strongly recommend this salon to everyone.

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Verified review Visited February 2015
Posted 2 weeks ago
Very nice and helpful staff. The salon looks modern and clean. It was a very relaxing and pleasant experience and I am happy with the result.

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