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Venue rating

4.1

50 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Calista Beauty Salon Romford
Calista Beauty Salon Romford
Unit 28, Mercury Shopping Mall,
Mercury Gardens, Romford, Essex, RM1 3EE
United Kingdom

Salon

Calista Beauty Salon Romford
Unit 28, Mercury Shopping Mall,
Mercury Gardens, Romford, Essex, RM1 3EE
United Kingdom

Opening hours

Mon - Thur 9:00 am - 5:30 pm
Fri 9:00 am - 6:30 pm
Sat 9:00 am - 7:00 pm
Sun 11:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Calista Beauty Salon Romford part of Calista Beauty Salons

A haven of pampering offering largest selection of beauty services with wide range of finest beauty products by trained therapists in a busy leisure centre at affordable prices.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 50 reviews

5 stars 25
4 stars 15
3 stars 6
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (2)
  • Eyebrow and Eyelash Treatments (4)
  • Facials (12)
  • Hair removal
  • Brazilian Waxing (2)
  • Waxing (4)
  • Massage
  • Aromatherapy Massage (8)
  • Indian Head Massage (2)
  • Stone Massage Therapy (1)
  • Swedish Massage (4)
  • Therapeutic Massage (1)
  • Nails
  • Gel Nails (13)
  • Manicure (10)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 week ago
Very professional staff and friendly at all times. Also love my eyebrows after the treatment and would certainly return for further treatments in the future.

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Verified review Visited February 2015
Posted 2 weeks ago
Had an xcellent facial at Calista Beauty, would definitely recommend! Great value for money and very friendly and professional staff.

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Verified review Visited January 2015
Posted 2 weeks ago
I loved my eyebrows but the service was a little slow and they were questioning my voucher but they were still friendly and good at their job.

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Verified review Visited December 2014
Posted 1 month ago
Very pleased with the result and the beautician was very good. The rest of the staff could all look happier!

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Verified review Visited December 2014
Posted 1 month ago
Pleased with my manicure, spa and pedicure treatment. Was great value for money. Spa was clean and professional. Could improve the experience with friendlier staff upon greeting and during the treatment too, and by closing entrance door because the salon is based in a busy shopping centre which can get quite noisy. Will consider booking again if there are any good deals.

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Verified review Visited December 2014
Posted 2 months ago
The salon is very nice and clean. The ambience could be improved if they shut the door - the salon is right in a noisy shopping mall and this was quite distracting. It was also very cold although there was a heater switched on. I was freezing - this needs to get sorted.
Staff were lovely and attentive. my nails look great I was pleased with the fact that she suggested colour for me which shows some interest. I went with the suggestion and am glad I did! Good value for money and good location with asda car park near by. Not bad !

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Verified review Visited December 2014
Posted 2 months ago
Shop was really clean and friendly. Only a 5 minute wait until I was called up, really good manicure with gel nails. The girl who did mine was really friendly and polite. Really good value.

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Verified review Visited November 2014
Posted 3 months ago
Nails looked lovely after treatment, would use this salon again and would recommend. May try other treatments in the future.

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Verified review Visited November 2014
Posted 3 months ago
I had a Facials and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 4 months ago
The lady didnt seem too experienced with waxing, the landing strip was wonky when i got home to look at it properly.
After stripping off the wax, she'd place the used&hairy strips right next to the pot of wax! (couldn't she just chuck them in the bin right away?!)
Bits of wax were left around the genital area, which kept sticking to my undies as i was going home...ahhh the pain!
The place didnt double dip, which was good.

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Posted 4 months ago
I visited Calista beauty a month ago and was very disappointed with the treatments. The beauty therapist who gave me my massage was texting on her phone whilst giving me the treatment and at points only used one hand to massage my back :-( The facial was also disappointing which I believe was down to the technique as well as the products. The therapist did not assess my skin or ask whether I had any blemishes/areas i wanted to be worked on in particular. My skin didn't feel refreshed or cleansed as you would normally expect after receiving a facial . Finally I had a shellac manicure which was about average but more to do with the fact they used CND products rather than the technique. I wouldn't recommend Calista Beauty.

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Verified review Visited October 2014
Posted 4 months ago
Got the job done, but the lady who waxed me did an extremely rushed job it was meant to take 45mins and I was done and out in 20. She missed spots and i was left covered in wax in other spots. She told me to clean myself off instead of taking time to apply aftercare product herself which is something I've never experienced before. Very disappointing.

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Verified review Visited October 2014
Posted 4 months ago
Probably the worst hollywood wax I've ever had. It was so painful, even with the lycon waxed used. This wasn't my first wax and I have never had one that painful before. The therapist seemed like she didn't know what she was doing, and I was left covered in little brown bits of wax that hadn't been pulled off properly. There was also no aftercare, no oil or gel or anything rubbed onto my very sore skin. Also very weird technique of using the stick to rip up the corners of the wax for pulling - never encountered that before and this also was very painful.

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Verified review Visited October 2014
Posted 4 months ago
I had a Full Body Aromatherapy Massage and have awarded it 3 stars.

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Verified review Visited September 2014
Posted 5 months ago
I went for the noveau full set, Sammy applies them really well, me and her had convos nlots of laughs which made it more interesting and less boring in the beginning especially as by my second half, (1:30-2hr application) i was very tired n went to sleep whilst she still worked on me! Customer service is swift and i really like the outcome of the lashes they look extremely natural and the length ( 9 and 11) are perfect. Keepers!

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Verified review Visited September 2014
Posted 5 months ago
Ambience was lovely. Massage was good but definitely not the best I've ever had. The place was very clean, but as its in a mall it was soetomes noisy.

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Verified review Visited July 2014
Posted 7 months ago
Lovely setting and I really enjoyed my treatment. The therapist was very friendly and courteous. It was a real treat

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Verified review Visited July 2014
Posted 7 months ago
I had a Intimate Waxing and have awarded it 4 stars.

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Verified review Visited July 2014
Posted 7 months ago
Great salon, very comfortable and professional. Reception staff and salon therapist were very friendly and courteous. I will definitely go back

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Verified review Visited June 2014
Posted 8 months ago
The massage was good but the noise outside was a little off putting - this would stop me from going back.

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