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Venue rating

4.1

639 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Burlingtons Boutique
Burlingtons Boutique
14 John Princes Street,
London (Near Oxford Circus), W1G 0JS
United Kingdom

Hair Salon

Burlingtons Boutique
14 John Princes Street,
London (Near Oxford Circus), W1G 0JS
United Kingdom

Opening hours

Mon - Wed 8:00 am - 8:00 pm
Thur 8:00 am - 9:00 pm
Fri 8:00 am - 8:00 pm
Sat - Sun 8:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Burlingtons Boutique

Burlingtons Boutique is a bold and bright hair salon situated not far from Oxford Street.

Established in 1983, Burlingtons aims to offer clients much more than just a haircut and blow-dry, and their young, dynamic staff pride themselves on their all-round professional styling.

As well as the main salon, this striking white venue houses a fully functioning makeover and photographic studio run by experienced makeup artists, so whatever your style, the team will be able to help you define it.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Oxford Street?
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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 639 reviews

5 stars 251
4 stars 184
3 stars 100
2 stars 36
1 star 68
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Counselling & Holistic
  • Styling (8)
  • Face
  • Beauty Treatments (28)
  • Eyebrow and Eyelash Treatments (3)
  • Eyebrow Threading (1)
  • Makeover Experiences (3)
  • Makeup Treatments (52)
  • Permanent and Semi-Permanent Makeup Treatments (1)
  • Hair
  • Blow Dry (250)
  • Brazilian Blow Dry Keratin Treatment (15)
  • Hair Colouring and Highlights Treatments (70)
  • Hair Conditioning and Scalp Treatments (37)
  • Hair Consulting (178)
  • Haircuts and Hairdressing (413)
  • Men's Haircuts and Hairdressing (5)
  • Nails
  • Manicure (1)
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Have you been here? Write a review
Verified review Visited January 2015
Posted 2 hours ago
Had my cut and blow dry here which was recommended by a friend. Didn't love it. Was looking for something a little different but got no advice on that. She just got on with the cut. Wasn't a bad cut but just wanted something a bit more.

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Verified review
Posted 4 days ago
My sister and I went for the makeover and photoshoot for 2. Bought a voucher on Wowcher for £26 and paid £25 each deposit (£50). Arrived at Burlingtons on time for the appointment on a Saturday and were told to complete a consultation form detailing the look we wanted. After about half an hour wait, someone came over and took us to get our makeup done. However this was not done together, we had to wait for another beautician to become available as they were ‘running late’. This meant I had my makeup done way before my sister did and had to wait.

I did not get the look I wanted and nor did my sister, tester sample make-up was used and it was really irritating that they tried to sell us the product throughout the session (at a price of £26 for a brush for example). I didn’t see the point in filling out a consultation form if we didn’t get the look we wanted.

For our hair we wanted sleek and straight. We were given a 2 minute iron with a straightening iron.

Another half hour wait before we were taken downstairs to the photographer who was also ‘running late’. So we waited another half an hour before he became available.

The photographer was rude, completely unprofessional, asked personal questions and gave absolutely no direction or any creativity. I brought 2 changes of outfit but only changed into one as I wanted to get out of there asap.

After the awful shoot which lasted 20-25 minutes, we were told that it would be an hour before our photos were ready for viewing. This was totally not part of the information we had received and meant that we had to leave and come back in an hour.

Came back after an hour and told to wait as the photos weren’t ready yet. Ended up waiting another hour therefore a 2 hour wait. This was totally unacceptable and I had to complain about the delay. We were repeatedly told it would take another ‘5 minutes’.

At around 7pm, we finally got taken to the viewing room to see the photos.

The photos were absolutely awful. We seriously could not believe how amateur, unnatural and unprofessional they looked with the exception of 2 or 3 mediocre ones. Incredibly, the staff member quoted a price of £50 each and £2000 for the whole package. I sternly said we’d like the free photos that came with the wowcher voucher and that I had already been telephoned and forced to pay a £50 deposit for the additional photo of me and my sister together. In fact the staff member himself asked us who the photographer was.

The entire day (from 2pm – 7pm) had been an entire waste of time. Do not go there for a makeover and photoshoot.

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Verified review Visited June 2015
Posted 3 weeks ago
Fantastic salon - I was so pleased with my experience and will definitely be returning! Mun Leng was so lovely and friendly, and gave me really welcome advice on how I should style and care for my hair. The salon had a great atmosphere, and the wash, conditioning treatment, cut and blow dry I received were all of a very high standard. I have recommended this salon to my friends and will be making it my regular!

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Verified review Visited May 2015
Posted 3 weeks ago
Excellent service & atmosphere. Very skilled hairdresser with bubbly personality. Good value for money & good quality products used! Will definitely be returning!

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Verified review Visited May 2015
Posted 4 weeks ago
Excellent customer service, brilliant hair and beauty team. Very good and friendly. Highly recommend. Absolutely love the products they use!

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Verified review Visited May 2015
Posted 4 weeks ago
Brilliant staff, clean and friendly environment and always a good treatment. 5/5. Quick appointment times and good consultation on arrival

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Verified review Visited May 2015
Posted 1 month ago
I had a Haircut, Half Head Highlights and Blow Dry and have awarded it 3 stars.

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Verified review Visited May 2015
Posted 1 month ago
Great place highly recommended! ;) Had a mens hair cut.. Great salon, friendly staff and most importantly - great cut. Generally am very fussy with hairsalons, and was not disappointed.

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Verified review Visited April 2015
Posted 1 month ago
I had a Gents' Haircut and Blow Dry with Ken and have awarded it 5 stars s . Highly recommended it.

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Posted 1 month ago
Went for a photo shoot makeover with vouchers purchased, prior to appointment had to pay a deposit, which was said to be paid back into my account within 5 days after the photo shoot and makeover, been approx 2 months, no return, so called them up and apparently the company who took the deposit wasn't Burlingtons boutique and a company called MCVC ltd who went into liquidation on 26th march, 8 days after I visited, which technically means they had the chance to pay it back and did not so. This whole company seems dodgy and I would not ever go there again, seems like a scam because now 'burlingtons boutique' are taking the deposit payments which adds to the question why were they not taking it in the first place? There are lots of loop holes that are not clear to customers.

Advise people to go elsewhere, because they are a tricky company.

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Verified review Visited April 2015
Posted 2 months ago
I had a Salon Stylist - Cut, Wash & Blowdry and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 2 months ago
I had a Salon Stylist - Cut, Wash & Blowdry and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 2 months ago
I had a Wash & Cut and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 3 months ago
Really really happy with the cut and style, everywhere I go since having it cut someone has commented on it.

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Verified review Visited February 2015
Posted 3 months ago
Excellent experience, very happy with the result! Will come back again. Friendly staff, nice atmosphere, would recommend. Well done ! C

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Verified review Visited January 2015
Posted 3 months ago
Octavia is one of the best and is passionate about her job. She's been styling and cutting hair around the world. She can also give you good hair care advise. Recommend for hair cut and blow dry.

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Verified review Visited March 2015
Posted 3 months ago
Had a really lovely stylist who was great to chat to and gave me a wonderful cut and finish with attention to detail. This was my second time at Burlington's. Will go again!

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Verified review Visited March 2015
Posted 3 months ago
I went for brow threading and really loved it. The staff was really friendly and helpful. I would highly recommended especially for brow shaping after regrowth.

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Verified review Visited March 2015
Posted 3 months ago
I had a Cut, Wash and Blow Dry and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 4 months ago
Everyone at the salon was very welcoming and nice but the girl who cut my hair didn't really give me any advice on what would work, and kept stopping to ask me how much I wanted taken off the length, the layers, the front, asking me to show her precisely. I prefer to be given some more guidance as I'm not a professional.

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Comments

3 months ago
Hi Hannah,

Thank you for leaving a review of your experience. We are sorry that you did not experience the support you expected. I will feed this back to the stylist who completed your treatment to help improve our service. If you would like to talk to us further about this, please contact me.

Kind regards,
Shane (Manager)
shane@burlingtonsboutiuque.com

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