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Venue rating

4.5

53 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
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Brooklands Spa at Brooklands Hotel
Brooklands Spa at Brooklands Hotel
Brooklands Hotel,
Brooklands Drive, Weybridge, Surrey, KT13 0SL,
United Kingdom

Hotel Spa

Brooklands Spa at Brooklands Hotel
Brooklands Hotel,
Brooklands Drive, Weybridge, Surrey, KT13 0SL,
United Kingdom

Opening hours

Mon - Sun 9:00am - 8:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Brooklands Spa at Brooklands Hotel

No destination hotel would be complete without a destination spa, and the Brooklands Hotel is no exception. A life spa environment that reflects the perfect balance between cutting edge design and classical therapies, the Brooklands Spa features seven wet and dry treatment rooms, his & her steam rooms and saunas, outdoor hot tub, a meditation room with gentle warming water beds and a number of super-chic relaxation areas. The piece de resistance, however, is the exclusive signature treatment menu.

Featuring three of the beauty industry's most enchanting brands - all of which are making their professional spa debut here at the Brooklands Hotel - we invite you to indulge in:

Facials by Lubatti - created by the celebrated and legendary facialist Tracey Malone, sister of Jo Malone and daughter of 1970s' London society skincare expert Eileen Malone.

Massages and body treatments created by Jane Scrivner - a contemporary treatment designer with more than 20 years experience, and the originator of hot and cold stone massages in this country.

Manicures and pedicures by Butter LONDON - the new face of the nail industry.

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Comments

Reviews are written by our customers after their visit.

4.5

Chain rating

Based on 53 reviews

5 stars 24
4 stars 19
3 stars 7
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (5)
  • Body Treatments (5)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (5)
  • Face
  • Facials (3)
  • Fitness
  • Swimming (1)
  • Massage
  • Deep Tissue Massage (4)
  • Therapeutic Massage (19)
  • Nails
  • Manicure (2)
  • Pedicure (3)
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Have you been here? Write a review
Visited January 2014
Posted 2 months ago
Possibly the worst hotel/spa experience I have ever had in my life. I strongly suggest you read this in full before choosing to stay at Brooklands Hotel and Spa. I booked a last minute one night spa break for my girlfriends birthday through Wahanda for a saturday stay. On the day we phoned the hotel to book a time slot for our treatments, and after 30 minutes of no one answering their phones.. I got through to someone who told me that the spa is fully booked and I cannot have treatments. Take into consideration I've paid £330 for a spa experience to be told that there will be no spa experience. Upon arrival, the manager advised that they could book a treatment for the following morning. I accepted this as the only option as they refused to give me priority over other customers despite their complete mess-up. On the sunday morning I was called to tell me that the spa is fully booked until 3.30pm, but we could have a late checkout and go at 3.30pm. This was ridiculous and we had other commitments to make other than just wait in a hotel for 6 hours doing nothing. In the end I told them to cancel it all and give me a refund. I was told they can only refund me £100 for the treatments... which would mean I have still paid £230 for one night in a hotel with zero spa experience. It was the worst experience for my girlfriend and her birthday was ruined by Brooklands hotel.

We were allowed access to use the spa facitilies during our stay but note the following things very carefully. There are NO facilities for couples other than a relaxing chair area. The steam and sauna rooms are seperate for male and female, and the jacuzzi is a small 4 person tub with a limit of 10 minutes. There is also no pool or any kind of normal spa facilities, just treatment rooms (which we would not be seeing the light of).

In summary, I paid £230 for a night in Brooklands hotel with absolutely zero spa experience or treatments. I could have stayed in a top london hotel with full spa facilities and pool for this price, but I was stuck in the middle of no where waiting in their hotel for 12 hours doing nothing.

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Visited January 2014
Posted 2 months ago
I went for a Two Night Fast and Even More Fabulous Spa Break and have awarded it 5 stars.

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Visited January 2014
Posted 3 months ago
I went for a One Night Sunday Stopover Spa Break Getaway and have awarded it 5 stars.

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Visited January 2014
Posted 3 months ago
I went for a One Night Fast and Fabulous Spa Break Getaway and have awarded it 5 stars.

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Visited December 2013
Posted 3 months ago
I went for a One Night Sunday Stopover Spa Break Getaway and have awarded it 4 stars.

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Visited December 2013
Posted 3 months ago
I went for a Two Night Fast and Even More Fabulous Spa Break and have awarded it 5 stars.

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Visited December 2013
Posted 3 months ago
I went for a One Night Sunday Stopover Spa Break Getaway and have awarded it 5 stars.

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Visited October 2013
Posted 5 months ago
I went for a Two Night Fast and Even More Fabulous Spa Break and have awarded it 5 stars.

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Visited August 2012
Posted 1 year ago
I absolutely love Brooklands and the Spa at Brooklands Hotel. You can get some exceptional deals on Wahanda for Brooklands, so do look out for them! The outdoor hot tub overlooks Mercedes World so if you're into your cars you can watch them go by on the track with a nice glass of champers in hand!

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Visited November 2012
Posted 1 year ago
Really enjoyable definatly worth it, staff were helpful and kind, veryamenable the thing and got us were the treatments often short than advertised but everything else was amazing food, an the venure, the hottub was perfect, really enjoyed the weekend would definatly reccommend it.

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Posted 1 year ago
Went along to Brooklands Spa with an open mind given some of the reports heard prior. The Spa is situated on the 4th floor of a beautiful modern hotel set in the middle of a semi industrial/retail park setting overlooking a Mercedes race track. The spa comprised of several treatment rooms, a meditation room containing heated water beds, a relaxation area, gym, refreshment area, outside hot tub and wet and dry sauna located inside changing rooms. Whilst none of the areas were overly large the place was adequate for the numbers visiting.
What I liked best: The staff (whilst not looking very happy) were helpful and well trained. The meditation room (whilst it needed to be booked) was lovely and I enjoyed it twice during my day visit. The spa had a nice feel too it and my message was very good.
The negatives were low temperatures in the relaxation area, the hot tub and and changing rooms far too small. They could also do with another 'feature' to engage visitors . All in all I had a pleasant day and glad I was able to go using a special offer otherwise this review would certainly have a different tone.

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Visited July 2012
Posted 1 year ago
The staff at the hotel were absolutely spot on. Very helpful, especially the american waiter in the restaurant. The hotel was very modern which really appealled to our taste and the bedroom was a very good standard although a nicer quality carpet would have given it a better finish. The evening meal was very good and the breakfast was excellent also. My only issue which really did affect my stay was the fact that there was no swimming pool which I either overlooked or it didnt state in the hotel description. There were also no joint sauna or steam facilities for couples to share. another fact I either overlooked in the facility description or it wasn't stated, i'm not sure but I do feel these points should be highlighted. The hot tub was also only suitable for up to 4 people so we were informed when having a tour of the facilities that we should only use the tub for a maximum time of ten minutes so all guests could have a fair opportunity to use it. I suppose could understand this but there was no clock to guage the time you were in the tub for so we always felt on edge incase we were in there for too long. Also the hot tub only ran for a couple of minutes before you would have to restart it which really stopped us from being able to lay back and chill out. All in all not a very relaxing spa area. I did have a very good body brush and deep massage which I loved but my wife wasn't as impressed with her therapist so I have to split the difference with my therapy ratings which is a shame. Lastly I did venture into the gym but was VERY unimpressed by the lack of equipment available. After all said and done I feel the staff, room and restaurant were top notch but the spa facilities were below par for what is described as a spa hotel. This review is only my opinion and i feel that for a group of girls or boys going away for a break the spa experience would be better as they would be able to enjoy each others company in the sauna and steam facilities. Staff were excellent though.

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Posted 2 years ago
My husband & his pals brought a weekend package for us wife's.A night stay plus two free treatments from a pedicure,manicure,back massage,full body exfoliation..A three course meal plus breakfast A lovely christmas present we thought....The treatments were not good as it was a special offer package,( why bother attitude..)
My therapist did'nt stop talking though out the message (apparently she suffers from depression..so did I after that session)
The exfoliation treatment was like being brushed with a horse brush for 15 mins.
My daughter had her two treatments, then had a pedicure. There was no prices on show for any of the treatments which I was not happy with, but she went with it any way...For a dry Pedicure cost her £50.. Half the colours she picked could not be used because they were to thick. Then had to go back in the moning for them to be repainted as after three hours of drying time they still smudged...We ordered lunch after 3/4 of a hour of waiting we were informed there was no one in the kitchen to do our order!!!! They did give us fresh creams scones on the house,not the same,but they were lovely.
Rooms were good so was the food.But treatments a BIG NO NO !!! if on a package deal.

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Posted 2 years ago
The hotel here is perhaps a bit better than the spa itself. The food was surprisingly good and also had nice generous portions. The main issue with the spa was that the sauna and steam rooms were in single sex and attached to each of the chaning rooms. Whilst this must be really handy for single sex groups and individuals having treatments, it was a bit of a pain as I'd gone with my partner and we had to go in these on our own. The only thing we could share was the hot tub, but this was far too small for the number of people booked in, especially as lots of people ignored the 10 minute limit. This meant we spent quite a long time lying on the beds waiting to use the tub! We didn't have any treatments but the treatment roomds did look lovely so I think this is probably better for that than as just a relaxing wet spa. Everything was nice and clean though and the staff in the spa were friendly and helpful.

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Visited May 2011
Posted 2 years ago
We have a great experience at brookland hotel. The spa was very nice and plenty of facilities such us saunas, relaxation room and outside jacuzzi. The hotel is stunning, the decor is modern and it is very clean. Our room and bathroom were very big anD nice. We had afternoon tea, included in the offer, which was very nice. We also had dinner at the hotel. Food was good but over price. The location is not great,next to the mercedes car track.
I will definitely recommend this hotel!!

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Visited June 2011
Posted 2 years ago
We absolutely love the Brooklands Hotel. The rooms are well-furnished and a good size; the food is healthy yet quite delicious; and the spa is stunning. After watching the cars whizz round the track in Mercedes World in the outdoor hot tub and the best thai combination massage I have ever had we took a leisurely snooze in the relaxation room. We'll be looking forward to the next Wahanda deal so we can go again!

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Posted 2 years ago
I spent the weekend at this Hotel and Spa with a friend. Although we did not book any treatments we had full use of the gym and spa facilities. We took our ow spa products and after an hour's workout in the gym we had a further hour pamper time using the sauna and steam room followed by 30 mintues relaxation in the mediation room...absolute bliss. The hotel is very modern and chic in appearance. The staff were pleasant and professional. We did not have our evening meal in the hotel restaurant instead we ate at the Thai Garden just over 3 miles from the hotel. The food was tasty and reasonably priced. The late 4pm check out meant there was no rush on waking to have breakfast and check out. We could use the gym and spa again before leaving. The only downside to our stay was afternoon tea, included in the voucher price. This was not presented as advertised i.e. a variety of cakes. We had one choice of cake and strawberries, blackberries and raspberries, scones with cream and jam. We noticed a couple were served with several variety of cakes. We chose not to make a fuss and let one employee of the hotel bar spoil what was otherwise an enjoyable break.

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Visited June 2011
Posted 2 years ago
It is not that the place is bad, it just did not tick the box of a "spa weekend out of town" in my world... The hotel is new, and facilities are quite nice, but there is nothing around it, so what's the point of staying there overnight? Although the value of the stay was good, treatments are quite pricy! I booked a relaxation massage - which was brilliant, and a pedicure - which didn't dry. At all! Well, at least not in the 5 hours after which i put socks on and smashed the polish on my big toes.... Would probably not recommend to friends.

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Posted 2 years ago
We had a fabulous time here. The staff were welcoming, food in the restaurant was lovely, breakfast was fantastic. Overall a very relaxed and courteous atmosphere. Hadn't researched the venue as just bought this for a mini break. Hadn't realised it was next to Brooklands Racing Circuit and was a nice surprise especially as my boyfriend loves motorsport and was a nice backdrop. As a result of the location the hotel is mainly aimed at execs visiting the local businesses and those on experience days at the circuit and day Spa passes. Spa treatment was lovely and facilities only lack a swimming pool otherwise perfect. There is very little landscaping because of the position within a park but next to an industrial estate, so views to warehouses, racing and off-road circuit only, and found our room with the black themed decor a little too masculine, and impossible to make-up in the mirrors after dark. A top end hotel but found the extras (dinner and lunch) very good value for money. The staff really do make the place!

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Visited May 2011
Posted 2 years ago
We had an amazing mini break at Brooklands! the hotel was gorgeous and the rooms were very luxurious! the outdoor hot tub was good fun and the treatments were amazing. We all enjoyed the afternoon tea too. I would def suggest you take a break here :O)

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