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Venue rating

3.2

24 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Rotana Salon
Rotana Salon
72 BELL STREET,
LONDON, two minutes from Edgware road station, N23q
United Kingdom

Salon

Rotana Salon
72 BELL STREET,
LONDON, two minutes from Edgware road station, N23q
United Kingdom

Opening hours

Mon - Tue 10:00 am - 3:00 pm
Wed 10:00 am - 7:00 pm
Thur - Fri 10:00 am - 3:00 pm
Sat 10:00 am - 7:45 pm
Sun 11:00 am - 6:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Paddington
Tagged as: Salon

Rotana Salon   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Come and experience our salons services where hair and beauty meets excellence. s a hair and beauty salon situated in '''paddington.''' .

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.2

Chain rating

Based on 24 reviews

5 stars 7
4 stars 5
3 stars 4
2 stars 2
1 star 6
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • HD Brows (1)
  • Microdermabrasion (1)
  • Hair
  • Blow Dry (8)
  • Brazilian Blow Dry Keratin Treatment (1)
  • Hair Colouring and Highlights Treatments (1)
  • Haircuts and Hairdressing (5)
  • Hair removal
  • Brazilian Waxing (4)
  • Hollywood Waxing (3)
  • Threading (1)
  • Waxing (3)
  • Massage
  • Deep Tissue Massage (5)
  • Foot Massage (1)
  • Therapeutic Massage (1)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 2 weeks ago
Have booked the treatment at one salone at specific time, woman has called me several times with changing time of my booking at the end of the day said she can't see me today. We arrange time for next day, half an hour before she reports that I need to come to the other salon! Was angry but still came cause it's local and afordable. I found completely different woman in there she hasn't got a clue that I'm coming, HD brows were done horrible so horrible, she covered all skin around my brows with black paint so I left with two boxes above my eyes...

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Verified review Visited May 2015
Posted 2 months ago
I had a Threading and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 3 months ago
I had a Wash & Cut and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 4 months ago
Sophie isnt there when i arrived! Not well managed! Do not come here! The worker ask me to wait for sophie's boss to come amd explain what is happening! Aint got tome for that! They even said that we dont know how long the boss gonna take to arrive maybe 1 hour. And ask me to call the boss myself with wrong telephone number! Come on now! U guys need to get ur salon sorted.

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Verified review Visited February 2015
Posted 4 months ago
The venue is not the best I have been, the treatment was done in a back room which was use for store as well, is quite noisy and the front stuff didn't have much idea about my booking when I arrived.

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Verified review Visited February 2015
Posted 4 months ago
When I arrived for my pre-booked haircut with Sophie. Sophie wasn't there!
There was a male hairdresser who rang Sophie who gave a long confused explanation about how she had handed over the appointment to someone else. I was told that Sophie wasn't going to come but if I would care to wait for an hour that another person 'should' come. When I asked the male hairdresser who was clearly free if he could not cut my hair, he looked horrified and said that he only cut womens hair and just cut my hair!

Totally disorganised hair dresser. I won't be back and would not recommend it to anyone.

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Verified review Visited February 2015
Posted 4 months ago
Smart salon just off Edgeware road.had a wash and blow dry with Hussain and my hair was
Sleek and shiny.Happy with the result.

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Verified review Visited December 2014
Posted 4 months ago
I had a Blow Dry and have awarded it 5 stars.

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Verified review Visited November 2014
Posted 4 months ago
The closed off area where they did my wax was a tiny corner of the shop where the door was broken. I didn't feel at all comfortable, I also didn't feel like the area was clean, the wax wasn't hot enough so was gloopy and made it more painful than usual, the wax I got wasn't great, but I think the area they had cordoned off was the worst thing about this experience, this place really is not equipped for waxing!

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Verified review Visited February 2015
Posted 4 months ago
the message itself was good and the therapist listened to my requests and was lovely.
the ambience could be way much better, it is not exactly what you are expecting from a welcoming and peaceful environment. Also they should put relaxing music on

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Verified review Visited January 2015
Posted 5 months ago
One of the best blow dry's I've had. My hair still looks great day 3 :) A bit hard to find the salon.

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Verified review Visited December 2014
Posted 6 months ago
Good service, plenty of attention to detail and a very nice cut. The staff worked hard to give me a good service which I appreciated.

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Verified review Visited November 2014
Posted 6 months ago
It was a pretty good massage, but the chair wasn't very comfortable and it was out in the open of the shop

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Verified review Visited December 2014
Posted 6 months ago
The massage cabin was very small, barely any space to move or get change, also it was quite cold in the room.

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Verified review Visited December 2014
Posted 6 months ago
I could not feel my muscles were relaxed during or after the treatment. I would never go again. So Sorry!

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Posted 6 months ago
Happy with the service received, the lady sophie who did my waxing was really professional. rebooked for a deep tissue.

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Posted 6 months ago
Had an amazing experience at bounty, deep tissue massage and eye lash extension were five star treatments.the venue is very small but its the quality of the service you get that matters to me. overall great experience will come back.

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Posted 6 months ago
I have been here few times now, the foot massage was amazing! rebooked for next week. loved the brazilian keratin blow dry. all in all a good experience.

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Verified review Visited November 2014
Posted 7 months ago
Wow. The absolute worst booking I have been unfortunate to make. I turned up for my appointment the shop was closed... I waited 15 minutes still no one showed up. After waiting for about 1/2 hour of waiting in the cold the beautician finally showed up. I booked for deep tissue massage and HD Brows.

It is a very small shop and the massage bed is just cornered off in a tiny corner. The massage was not great - the beautician played relaxing music through her phone which was connected to speakers. This may have been OK, but her phone literally rang every 10 mins, she would answer it have a 3/5 min conversation then come back to me. The shop was cold and unpleasant. I would avoid at all costs.

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Verified review Visited November 2014
Posted 7 months ago
This was not a good experience
- I had to dispute how much time was left of the massage on 3 separate occasions
- She left on 2 different occasions to finish off someone else's hair appointment
- The massage itself was poor. I asked for it to be firmer but it still certainly wasn't a deep tissue massage.
- I was told after having disputed the time that id been given a free Indian head massage, but I hadn't asked for this and I would have preferred that time being spent on the deep tissue massage.
Having said that, Sophie did not become confrontational when discussing the time and she seemed nice enough, she just wasn't a very good masseuse. She'd also taken on board a previous comment on here about music/ambience, so that was fine, even if the space is still extremely small and basically still part of the main hairdressers.

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