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Venue rating

3.7

123 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Body Silk Clinic at Lower Ground Floor at No1 Fitness
Body Silk Clinic at Lower Ground Floor at No1 Fitness
50 St Mary Axe,
London, EC3A 8FR
United Kingdom

Medical Spa

Body Silk Clinic at Lower Ground Floor at No1 Fitness
50 St Mary Axe,
London, EC3A 8FR
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Medical Spa in Monument
Tagged as: Medical Spa

Body Silk Clinic at Lower Ground Floor at No1 Fitness

At The Body Silk Clinic we focus on aesthetic treatments for men and women providing solutions for back pain problems, stress, acne problems and skin rejuvination and a range of anti-aging treatments, including wrinkle-relaxing treatments, dermal fillers, mesotherapy and acupuncture. We have invested in the most up-to-date equipment for treatments of stubborn body fat and Endermologie cellulite treatments, as well as non-invasive facelift through the LPG facelift technology, laser hair removal, so that we can guarantee the best results to our patients.

The Body Silk Clinic uses the latest cosmetic technologies enabling all skin types to be treated safely, providing detailed information and educating clients about the offered techniques and treatments. The clinic offers state-of-the-art skin care regimes delivered by highly trained, experienced estheticians. All treatments are supervised by board certified cosmetic doctors and/or qualified specialists.

On the beauty and maintenance side, we have treatment rooms where you can come for a massage session, a facial, waxing, nail treatments including manicures/pedicures and gel nails extensions for women and handcare and footcare for men.

With all of our treatments, the results are noticeable immediately, and improve significantly with a program of repeat services.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Monument?
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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 123 reviews

5 stars 28
4 stars 52
3 stars 31
2 stars 3
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Endermologie Lipo-Massage® (2)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Face Lift - Nonsurgical (6)
  • Facials (23)
  • LPG Facelift (7)
  • Hair removal
  • Brazilian Waxing (3)
  • Waxing (21)
  • Massage
  • Therapeutic Massage (44)
  • Medical & Dental
  • Collagen Treatments (2)
  • Nails
  • Manicure (4)
  • Pedicure (11)
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Have you been here? Write a review
Posted 1 year ago
Duty bound based patient-therapist relationship in my opinion, has not met the minimum requirements, when monitoring progress, as my experience seemed automated, in the way that photographs to check progress would be taken, although this would be no more than a 2 minute simple click of the camera and then out of the door, with no explanation of how in either direction, progress may be going. This leaves a very unsure feeling as to what could be going on. There is also lack of understanding of any background information which could provide useful for therapists to know of, in order to appreciate one's situation, and often if this is continuing, then I have also been deceived to think that things are not getting worse. Follw up contact after an appointment has also been very slow, when information or photos may be needed for a patient's progress record, after an appointment, this has happen at least 3 times.

Personally I also feel this could be due to racial discrimination, which if true, then would obviously defy the nature and duty of all intentions for good customer care at bodysilk. I believe this, as those who I've been dealing with for treatments, as well as receptionists, have a consistent poor attitude and frowning upon my arrival and during discussion. While in parallel, have seen others of different races, receive a better service at least through discussion.

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1 year ago
Dear Client, very sorry to hear that you felt disappointed by the treatment. Body Silk takes a customer's feedback very seriously. We would be grateful if we could kindly get in touch with our Manager on 02072835810 and specify your name and the treatment that you received, so that we could possibly rectify this matter for you and identify at which stage exactly the misunderstanding occurred. We look forward to hearing from you. Body Silk

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1 year ago
We are very sorry to hear that you feel dissappointed about your treatment. Body Silk takes its customers' feedback very seriously. We would be grateful if you could kindly get in touch with our Manager 02072835810 and could specify your name together with the type of the treatment that you received, so that we could rectify this matter for you and make sure that - first of all - your treatment was received from a Body Silk staff member (and not from a neighbouring salon's staff member), and if so, we would like to assure you that we will do everything in our power to make your next experience at Body Silk very enjoyable. We look fortward to hearing from you. Body Silk

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Posted 2 years ago
My appointment over-ran by 25 minutes. I was very frustrated waiting for my therapist to attend to me. I brought a voucher for a 1 hour facial - and as the therapist had over-ran, she cut short my appointment to approx 40-45 minutes, which was very unprofessional.

The products that they used (Crystal White) left my skin very greasy.

Throughout the facial (apart from during the 5 minutes that the mask was on), the therapist left the lights on and they were VERY bright. Every single facial I have been to besides this one have dimmed their lights to create a more relaxing atmosphere.

Location is good, but other than that, I would say AVOID, AVOID, AVOID!

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Comments

1 year ago
Dear Susan,
Sorry to hear about your experience. It sounds though that you meant to leave your comment for a neighbouring salon as Body Silk does not use Crystal White products. We passed your comment to them though and hope that they will be able to rectify this matter for you. Regards. Body Silk

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Verified review Visited July 2012
Posted 2 years ago
Wahanda deal was good value. Location of venue was convenient. Booking was straight forward. The name is appropraite, it does look like a clinic, reminds me of NHS GP surgery, functional and clean enough, but can benefit with a good wiping of floor and surfaces. Wax was good, good coverage.

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Posted 2 years ago
Located down a tiny cobbled lane in the middle of London, the salon was modern and spacious down in the basement. I opted to pay a little more for hot wax, as i find waxing the lady bits very painful! Therapist was very good and on the pain scale this was not too bad! she was talkative and distracting which was good. Good deal, would recommend. They were helpful about accomodating a last minute request.

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Verified review Visited August 2012
Posted 2 years ago
To me it's all about the treatment, I wouldn't mind less fancy ambience as long as I had a great waxing... but this one was honestly one of the most painful and badly applied I've got... The therapist didn't seem to make an effort to make it less painful or anything... I've been getting wax for the last 10 years, this is the worst I've got!

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Verified review Visited July 2012
Posted 2 years ago
I was very happy with my treatment although I arrived flustered and hot as it is down a very small side street off Monument and I turned the wrong way! I was very lucky and received my full treatment. The clinic is a bit white, clinical and impersonal but the staff were great and my treatment was tip top and the attention to detail was fabulous, making my waxing a enjoyable experience and the hairs still have not grown back, would definitely recommend and go back again.

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Verified review Visited July 2012
Posted 2 years ago
i went for 2 areas of waxing, underarms and a hollywood. unfortunately it was strip wax which i found very painful and left me with very sore areas. although the facilities are nice and the therapist was too, i will definitely be sticking to my warm wax as it isn't worth the pain!

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Verified review Visited June 2012
Posted 2 years ago
Convenient location close to the tube station. Clean facilities, welcoming staff.
Very efficient service. My Polish therapist Marta was very good, made the whole experience painless giving some explanation and helpful advise while at it. She was also good at answering my questions about other treatments available.
I would certainly recommend this place and go back myself.

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Posted 3 years ago
Went in for a leg wax.
Feels a little like a doctor's surgery but if the service is good, what difference does that make?

The staff were friendly and efficient but unfortunately the wax they used was very poor and only about 50% of the hair was removed, which made the whole endeavour seem rather pointless.

I probably won't return

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Verified review Visited November 2011
Posted 3 years ago
I have been here before and had a pedicure but I would prefer to return here for another massage. It was really good and I felt wonderful afterwards. I don't like that they charge you a fee to pay by credit card. Especially as their treatments are a little on the expensive side. I will just have to remember to visit a cashpoint before I visit again.

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Posted 3 years ago
This was my second visit in this salon and I had same treatment (LPG facelift).I am not impresed with the result,but for the special voucher price overal ok.

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Verified review Visited August 2011
Posted 3 years ago
The spa is in the basement of a building in a nice quiet lane. A nice enjoyable facial however it wasn't one of their top ones. I didn't like that the therapist was trying to sell me more treatments at a discounted price.

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Verified review Visited April 2012
Posted 3 years ago
I love visiting this venue as it is in a very quiet part of london and very easy to find. My therapist on this occasion was very professionaland as ever I fell asleepthroughout my treatment.I just can never have enough of a facial and especially a great facial.The venue is clean and it did not feel crowded.

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Verified review Visited November 2011
Posted 3 years ago
First impression wasn't good as I had to wait for around 15 mintues after appointment time for them to set up the room and find the therapist, but the massage itselt was spot on. Location was convenient for ladies working in the city. Overall was a good experience.

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Verified review Visited January 2012
Posted 3 years ago
This was my second visit at this clinic.I was tempted because of a convenience location and good price.I had same treatment as before,which was LPG non surgical face lift. Not impresed with the treatment ,because it has only very temporary results.Overal nice expierience,but definitely NOT worth to pay full price.

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Verified review Visited November 2011
Posted 3 years ago
a lovely hidden away spot in the middle of the City
nicely decortaed and relaxed ambience
I was offerred a drink and magazines as soon as I arrived
friendly warm staff
would go back !

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Verified review Visited October 2011
Posted 3 years ago
I had a full body massage and over all it was a good experience. The therapist was very friendly and did her job well. The facilities were clean but the place is a bit difficult to find although the location is very convenient as it is in the middle of the city.

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Verified review Visited December 2011
Posted 3 years ago
I had the swedish massage which was nice and relaxing. The therapist consulted me before the treatment to ask if I had any areas I wished to focus on and tailored the treatment to my preferences

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Verified review Visited January 2012
Posted 3 years ago
The Body Silk Aesthetic Clinic is perfect for a post-work massage. Friendly, attentive staff, quick and relaxing treatment and really good value! Highly recommended and am looking forward to the next one!

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Verified review Visited January 2012
Posted 3 years ago
This place is great. Very close to Monument station. The facial was really good and the face massage seem to have gone for ever. The cream used were nice smelling. Will go back again

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