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Venue rating

3.1

7 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Biothecare Estetika - London
Biothecare Estetika - London
50 Sheen Lane,
Mortlake, London, SW14 8LP
United Kingdom

Skin Clinic

Biothecare Estetika - London
50 Sheen Lane,
Mortlake, London, SW14 8LP
United Kingdom

Opening hours

Mon - Wed 10:00 am - 9:00 pm
Thur 9:00 am - 9:00 pm
Fri 9:00 am - 8:00 pm
Sat 9:00 am - 7:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Biothecare Estetika - London part of Biothecare Estétika

We specialise in skincare, body treatments, laser hair removal and teeth whitening. We use cutting-edge aesthetics technology to perform non-invasive treatments to enhance your beauty and shape with the strong support of a confident medical team. We offer advanced non-surgical aesthetic and beauty treatments within a safe, licensed and relaxing environment. Our therapists are well known for their personalised customer service and professionalism. Our services include: IPL HAIR REMOVAL: Our IPL hair removal technology offers 90% guarantee in permanent hair reduction. Painless and fast treatments. Our technology is also suitable and safe for dark skin types. SKIN and FACE: We offer a wide range of non-invasive treatments which tighten the skin and minimise the signs of ageing. We use a combination of heat and electricity to plump and lift the skin and rebuild collagen and elasticity and we also treat acne, skin texture, sun damage and pigmentation. Some of our most popular procedures include: microdermabrasion, glycolic peel, acid peels, mesotherapy (non-invasive fillers), radio frequency (the alternative to face lifts), IPL rejuvenation and injectable fillers. BODY TREATMENTS: We treat post natal tummy, flaccidity, stretch marks, stubborn fat and weight management issues. We are confident we have an effective and sustainable solution tosculpt your figure, get rid of the fat, cellulite, orange peel and flaccidity of the skin. This usually translates into fat mass dissolution, weight andvolume loss. Our treatments include: ultrasound cavitation, presotherapy, electrostimulationand thermal blanket. TEETH WHITENING: We have developed a fast and effective method that can make your teeth look between 2 and 8 shades whiter in just under an hour. Our method is peroxide-free and therefore compliant with the new EU regulations, making it a totally safe procedure.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Mortlake?
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Comments

Reviews (written by customers after their visit)

3.1

Chain rating

Based on 7 reviews

5 stars 3
4 stars 1
3 stars 0
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Chemical Skin Peel (3)
  • Facials (1)
  • Microdermabrasion (2)
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Posted 1 month ago
The staff are unprofessional with very poor customer service skills. Groupon customers are treated as if you are not a customer at all and they forget the fact that the treatment has been paid for.
Very poor value for money.

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Posted 7 months ago
I have just had my eyebrows replaced with permanent makeup at this salon. the result is excellent i have to go back in a couple of weeks for a retouch but so far so good. next is my lips!

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Posted 7 months ago
i had permanent makeup performed on my eyebrows. The result is so great love them . The salon was nice, warm and staff were really friendly

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Posted 1 year ago
I bought a microdermabrasion package a few months back along with glycolic peel vouchers. My experience with this salon from the beginning wasn't pleasant. Firstly, they gave me a hard time accepting the vouchers as I was only allowed voucher on one treatment as a new customer. I was told by the General Manager that I could book more than one. On making a complaint , the manager rang me and apologised for the error and I hence continued with the treatment. The therapist offering the service was as smoker and getting nauseated from the smell of smoke, I couldn't stand the stench in the room. I complaint again and got someone else! This girl was okay for a couple of treatments. Until one day when I missed my appointment and she rang me at my work place saying one of my remaining appointments have been cancelled as there has been an error again. On further conversation, she was blatantly rude speaking in a confrontational way ' Listen to me....!", and things like that. I was in the middle of my clinic and asked her to discontinue the conversation. I am now done with this salon. They can keep the remaining appointments. It's not worth my time and peace of mind. As far as the treatments are concerned, I personally did not benefit much from the therapy but the girl is very keen on selling on other products which I did buy and it served me well! Caution - they are very good at selling the vouchers through Wahanda and Groupon but it's followed up by a poor and arrogant customer service. Be careful prior to making a commitment. Try on off first and go from there. Otherwise, plenty others in the area!

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Comments

1 month ago
I 100% agree with everything mentioned above. The therapists, including the clinic manager are unprofessional with very poor customer services skills.

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Verified review Visited January 2014
Posted 1 year ago
I had a Glycolic Skin Peel and have awarded it 4 stars.

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Verified review Visited November 2013
Posted 1 year ago
When I was getting my chemical peel, I could feel burning in the corner of my eye and I told the staff and she said
nothing is there. The tiny goggles just about covered my eyes and in my right corner was uncomfortable.
A week later there was no change in the skin, no peeling occurred at all and I have a sore eye. Which I am
going to my doctor about. I think you should not let the peel go around the eye area, even under my eyes they put
the peel which I feel is too delicate to apply on. I would not go back.

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Posted 1 year ago
Absolutely wonderful salon, very professional, knowledgeable and welcoming. I had been passed over from another clinic, also receiving a free treatment for the inconvenience, but have been given the best skin care and information I have ever had. The atmosphere is warm and inviting and my therapist has been amazing, giving me clear and in-depth advice and excellent treatments. Have booked myself a course of treatments and wouldn't hesitate to recommend this salon to others.

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