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Venue rating

3.3

5 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Beauty Rooms at The Stirling Highland Hotel, Puma Hotels Collection
Beauty Rooms at The Stirling Highland Hotel, Puma Hotels Collection
Stirling Highland Hotel,
Spittal Street, Stirling, Stirlingshire, FK8 1DU,
United Kingdom

Hotel Spa

Beauty Rooms at The Stirling Highland Hotel, Puma Hotels Collection
Stirling Highland Hotel,
Spittal Street, Stirling, Stirlingshire, FK8 1DU,
United Kingdom

Opening hours

Mon - Fri 6:30am - 10:00pm
Sat - Sun 8:00am - 10:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Beauty Rooms at The Stirling Highland Hotel, Puma Hotels Collection part of Puma Hotels' Collection

A prestigious hotel, the unique The Stirling Highland Hotel is perfectly located for holidays and short breaks in Stirlingshire, the Highlands and the Scottish Lowlands. Formerly the city’s High School, the hotel sits in the heart of Stirling, an historic city midway between Edinburgh and Glasgow. The Stirling Highland Hotel offers panoramic views across the Forth Valley, and is the ideal base to explore The Gateway to the Highlands.

Relax, Pamper & Rejuvenate

Relax, unwind and let us pamper you in the tranquil surroundings of the Beauty Rooms at The Stirling Highland Hotel where Decléor therapeutic skincare is our speciality and our passion. We also offer tanning treatments and Jessica Nails manicures and pedicures.

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Services

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Comments

Reviews are written by our customers after their visit.

3.3

Chain rating

Based on 5 reviews

5 stars 2
4 stars 1
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Aromatherapy Massage (2)
  • Eyebrow and Eyelash Treatments (1)
  • Facials (3)
  • Therapeutic Massage (1)
  • Waxing (1)
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Have you been here? Write a review
Visited February 2014
Posted 1 month ago
After original booking was cancelled. (Their therapist was sick) I was upgraded to an extra treatment plus two course lunch so instead of a twilight spa I spent affan sunday . If I can critisise anything its probably the decor of the pool its a bitdated and could be spruced up a bit. Fab birthday present thanks Di and Wilz x

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Visited February 2014
Posted 1 month ago
Very disappointed with this hotel and spa. Firstly there was no spec for parking in the hotel. Check in was from 2 pm I arrived at 215 and was informed my room wasn't ready and I could wait in the bar area. There was no offer of a tea or coffee while I was waiting and in fact I had to pay for these myself. I was told it would only be a 10 minute wait I actually waited an hour and ended up going back to reception myself. I had a treatment booked for 330 so this ment I was unable to access my room to unpack and prepare for my treatment, I went straight for my treatment. My bag was left at reception I was told someone would take to my room this did not happen either, 3 hours later I collected my bags myself. Reception staff seemed preoccupied and uninterested.
Spa facilities are poor and unorganised. I booked my treatment before I arrived as suggested on the booking form. I was told they only had space for a half hour treatment not an hour. I accepted this along with another half hour treatment the next day only to be disturbed during breakfast the next day being asked why I wasn't at the treatment I had booked for an hour at 10am. I had not made this booking!!!!
All in all not a 4 star hotel staff are incompetent and verge on rude and their is a lack of communication and organisation resulting in poor customer service, I would not stay here again. Waste of time and money.

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Posted 2 months ago
Lorem ipsum dolor sit amet, consectetur adipiscing elit. In et lorem lorem. Vestibulum porttitor sed sem et tristique. Aenean sollicitudin tortor in diam interdum interdum et quis eros. Nulla gravida rhoncus diam sed fermentum. In hac habitasse platea dictumst.

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Visited March 2013
Posted 11 months ago
Hvae been to the Stirling Highland twice now for treatments and use of the facilities. We had a lovely lunch before using the pool, sauna etc. The treatments were amazing and will certainly go back.

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Visited April 2013
Posted 1 year ago
My friend and I had a lovely trip up to Stirling in the Spring sunshine. On arrival our rooms weren't ready but we had a light lunch while we waited in the restaurant which was relaxing. We then headed down to hang out by the pool and wait for our treatments only to find they had got our booking wrong, however a quick rearrange worked out fine. The pool area wasn't the nicest place to hang out a few plants and a few coats for paint would have made the whole place look a lot more lux. But the treatments where good the women all friendly and the relaxation room was cosy. The dinner was the highlight along with a decent sized room that allowed us to chillout. Overall not the poshest place ever but also not pretentious.

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