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Venue rating

3.6

13 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Beauty Rooms at Edinburgh Carlton Hotel, Puma Hotels' Collection
Beauty Rooms at Edinburgh Carlton Hotel, Puma Hotels' Collection
Edinburgh Carlton Hotel,
20 North Bridge, Edinburgh, Scotland, EH1 1SD,
United Kingdom

Hotel Spa

Beauty Rooms at Edinburgh Carlton Hotel, Puma Hotels' Collection
Edinburgh Carlton Hotel,
20 North Bridge, Edinburgh, Scotland, EH1 1SD,
United Kingdom

Opening hours

Mon - Fri 9:00am - 8:00pm
Sat 9:00am - 6:00pm
Sun 9:00am - 5:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Beauty Rooms at Edinburgh Carlton Hotel, Puma Hotels' Collection part of Puma Hotels' Collection

In the heart of the city, the unique The Carlton Hotel Edinburgh is perfect for holidays and short breaks in Edinburgh. Situated on North Bridge overlooking the Royal Mile, the hotel is just minutes from Princes Street and the legendary Edinburgh Castle. The Carlton Hotel Edinburgh is ideally located for exploring the vibrant and diverse city of Edinburgh and the surrounding area.

Relax, Pamper & Rejuvenate

Relax, unwind and let us pamper you in the tranquil surroundings of the Beauty Rooms at The Carlton Hotel Edinburgh where Decléor therapeutic skincare is our speciality and our passion. We also offer tanning treatments and Jessica Nails manicures and pedicures.

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Services

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Comments

Reviews are written by our customers after their visit.

3.6

Chain rating

Based on 13 reviews

5 stars 3
4 stars 4
3 stars 6
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (1)
  • Face
  • Facials (4)
  • Men's Facial (1)
  • Massage
  • Aromatherapy Massage (3)
  • Therapeutic Massage (3)
  • Nails
  • Manicure (1)
  • Pedicure (2)
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Have you been here? Write a review
Visited April 2014
Posted 1 week ago
Juts a fab relaxing treatment best ever had and will be back nice staff and very help full.
Juts a fab relaxing treatment best ever had and will be back nice staff and very help full.

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Visited February 2014
Posted 2 months ago
Treatment time was scheduled for 25 minutes but with going to a different floor to the treatment room and changing times on either side the actual facial must have been around 18 minutes.

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Visited December 2013
Posted 4 months ago
I had been looking online for weeks for an overnight spa break as a Christmas present for my mum. I was beginning to loose hope at finding something in Edinburgh on a manageble budget when i came across Wahanda. Their package was exactly what i had been looking for, including the same hotel, but the price was almost half what i had been quoted elsewhere. I was a little nervous on arriving at the hotel as all i had was a confirmation e-mail but we encountered no probelms. When we arrived it appeared that it had been booked in as a double room instead of a twin room and in the end we ended up with a triple room. The room was massive with 2 televisions and 2 showers, a king size bed and a single bed with it's own mini seating area. We headed straight to the hotel facilities before our treatments. We did not get any fluffy towels, although they may have been in the wrong room, but that was probably the only thing we did not receive that was in the price. The pool and facilities were clean. There were only a small amount of people in that day but any more and it was have been a bit crowded. We both opted to have the back, neck & shoulder massage followed by the facial. It was very relaxing and we were both so tired when we got out we were in bed for 10pm. Dinner was beautiful with lots of choices on the menu. Breakfast was the same that suited all tasts - continetal, full breakfast etc We had tickets to see the Lion King on day of check out and the hotel was happy to hold onto our luggage till the end of the day. Staff was very helpful. Hotel was beautiful. Facilities clean. I would 100% consider going back to the hotel on the same deal.

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Visited November 2013
Posted 4 months ago
I went for a Two Night Revitalise Spa Break and have awarded it 5 stars.

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Visited November 2013
Posted 4 months ago
I went for a Sunday Night Rejuvenate Spa Break Getaway and have awarded it 4 stars.

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Visited April 2013
Posted 11 months ago
Fabulous staff let down by poor processes including communication between different services in the hotel. Could have been an excellent experience that was only good because of this. I have written separately to the hotel manager.

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Visited February 2013
Posted 1 year ago
I bought a Wahanda voucher for a pedicure / nail treatment for a friend. She also seemed happy with the result, and, overall, had complaints. That said, she wasn't dazzled by the spa facilities either.

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Visited March 2013
Posted 1 year ago
Although the hotel itself is beautiful, the spa may disappoint if you go in expecting the full spa experience. Located on level -3 of the building, the spa itself looks like it could use some pampering.

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Posted 1 year ago
The decleor facial was excellant with a very competent therapist. The leisure facilities were good but the current refurbishment programme will hopefully upgrade the tired decor etc. The staff in the leisure area were very friendly and helpful.
Afternoon tea was excellant.

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Visited September 2011
Posted 2 years ago
Venue a bit tired and in need of modernising, especially chaging rooms and relaxation area. Treatments themselves lovely. We were meant to get afternoon tea, a bit of a mix up at the hotel so we didn't-the main problem being it took some time on the day and several emails afterwards to clear up what shoulde have been a minor mistake/inconvenience on their part-poor customer service. Won't be back.

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Visited October 2011
Posted 2 years ago
The room was spacious and clean and the treatments were extremely enjoyable. The only negative was that the swimming pool was very busy meaning that it was difficult to get a seat.

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Visited August 2011
Posted 2 years ago
I booked the Wahanda deal for a back and shoulder massage and use of the spa facilities. The massage was excellent. I had a really good therapist from New Zealand who has a lovely friendly and professional manner and obviously enjoys her job.
Unfortunately the facilities in the spa didn't work so well for me. The changing rooms are cramped and dated. The showers are located are located at the back of the changing area but this isn't obvious to new comers as you have to go through an unmarked door by the toilets to get to them!. There's a single cold shower located at the back of a pillar by the pool - I would have prefered more showers by the pool to save you having to wait for others to shower down.
The pool was ok, rather small, but nicely lit. The sauna was great and really hot. The steam room was ok, could have been hotter. The jacussi seemed to take a long time to go through its cleaning cycle.
I enjoyed my afternoon, particularly the massage. The facilities are ok but not as good as other spas in Edinburgh.

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Visited June 2011
Posted 2 years ago
I was pleasantly surprised but not totally disapointed. I would come again and bring a friend with me as i found it a bit lonley, maybe I am not used to this kind of thing as it was my first time. I look forward to coming agian.I give a 3 star rating

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