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Venue rating

4.1

37 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Beauty Rooms at Carlton Hotel Edinburgh, The Hotel Collection
Beauty Rooms at Carlton Hotel Edinburgh, The Hotel Collection
Carlton Hotel, Edinburgh,
20 North Bridge, Edinburgh, Scotland, EH1 1SD
United Kingdom

Hotel Spa

Beauty Rooms at Carlton Hotel Edinburgh, The Hotel Collection
Carlton Hotel, Edinburgh,
20 North Bridge, Edinburgh, Scotland, EH1 1SD
United Kingdom

Opening hours

Mon - Fri 7:00 am - 8:00 pm
Sat - Sun 8:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Beauty Rooms at Carlton Hotel Edinburgh, The Hotel Collection part of The Hotel Collection

In the heart of the city, the unique The Carlton Hotel Edinburgh is perfect for holidays and short breaks in Edinburgh. Situated on North Bridge overlooking the Royal Mile, the hotel is just minutes from Princes Street and the legendary Edinburgh Castle. The Carlton Hotel Edinburgh is ideally located for exploring the vibrant and diverse city of Edinburgh and the surrounding area.

Relax, Pamper & Rejuvenate

Relax, unwind and let us pamper you in the tranquil surroundings of the Beauty Rooms at The Carlton Hotel Edinburgh where Decléor therapeutic skincare is our speciality and our passion. We also offer tanning treatments and Jessica Nails manicures and pedicures.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 37 reviews

5 stars 11
4 stars 13
3 stars 11
2 stars 2
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (1)
  • Face
  • Eye Treatments (1)
  • Facials (12)
  • Men's Facial (3)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (11)
  • Therapeutic Massage (8)
  • Nails
  • Manicure (3)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 1 week ago
I would definitely recommend this Morning Booster. I pretty much had the steam room, sauna and Jacuzzi to myself until 11. Bathrobes are lovely and big to fit those of a more ample size. Loved it! The options of treatment were great I plumped for a facial but next time would probably go for something different as the facial was in a special treatment room on the second floor so had to ride the lift in a robe and wet swimming costume! The inclusive meal was very nice. Limited choice in menu but for the price was 5 star. Definitely go again!

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Verified review Visited July 2015
Posted 1 week ago
I went for a One Night Relax Spa Break and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 1 week ago
I went for a Sunday Night Replenish Spa Break and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
Excellent location. Superb staff. Let down slightly by the Spa facilities (acceptable but not great) - however I understand an upgrade is on the way. So hopefully in the future the facilities will match the excellence of the staff and the rest of the hotel.

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Verified review Visited June 2015
Posted 1 month ago
This wa a good hotel the staff are great very helpful and facilities good . Treatments were fabulous never been so relaxed . Food was good and service excellent. Would definitely recommend

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Verified review Visited June 2015
Posted 1 month ago
Me and friends had a wonderful time ar this Spa hotel. We had to treatment each, two course lunch and full access to the spa facilities. All of of this for a fantastic price. The staff and customer service was on point. Would definitely go again and highly recommend to friends!

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Verified review Visited June 2015
Posted 1 month ago
The venue needs a refurb which they are doing soon but it was just what we wanted and lovely staff.

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Verified review Visited May 2015
Posted 1 month ago
Hotel staff were okay, looked down on us in a way as we weren't their usual clientèle, but spa staff were really lovely, treatments were very good but the pedicure I recieved was literally nail polish slapped on my toes and left , and the lunch menu wasn't that great not a lot to select from so when I asked for another menu, which I was going to pay for as lunch was included with our spa day, the waitor looked disgusted I had asked for another, but what we did order was good not what we would normally order from a restaurant but was nontheless good. I would definitely recommend this hotel spa day

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Verified review Visited May 2015
Posted 2 months ago
I went for a Morning Booster Spa Day and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Morning Booster Spa Day and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
The staff were very nice, lunch was fine and treatments were good but felt a bit rushed. The steam room was out of order and showers and lockers were very shabby and needed an overhaul . Probably not use this place again

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Verified review Visited March 2015
Posted 4 months ago
I went for a One Night Relax Spa Break and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 6 months ago
This was a last minute booking for my daughter and the weather was miserable outside so this was very welcome. The spar facilities were all in working order and the spa was quiet so we were able to make best use of the facilities. The pool is small but perfectly fine though the tiled areas around the pool are definately looking very tired. The staff were lovely very attentive and the treatments were spot on. Our meal was lets just say interesting (in an aeroplane kind of way?) but edible never the less. I would recommend overall especially taking what we paid into account.

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Verified review Visited November 2014
Posted 8 months ago
This was a really enjoyable day! The lunch wasn't amazing or anything but the massage was incredible and the staff very friendly.

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Verified review Visited October 2014
Posted 9 months ago
Spa facilities old fashioned and very very small, major overhaul required, jacuzzi out of order but not cordoned off so people will still sitting in it, pool about 1/4 size of a normal pool, lots of empty wasted space that could be utilised. Staff changed the times of ours facials without telling us and left us wasting 45 mins, had 1st appointment of day for massage but agin was taken 20 mins late.

Restaurant service was terrible, dinner on first night was inedible what should have been feather of beef, looked and tasted like it came from a cow of died of old age was vile, staff uninterested. 2nd night and dinner had to wait over 30 mins for each course due to a function in the hotel, breakfast had poor choice options and poor quality produce.

Hotel rooms where old fashioned but clean, however as hotel is in the student area we never slept on either night due to the noise from the street, double or secondary glazing is a necessarity we spoke to other residents who also had the same problems with noise.

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Verified review Visited October 2014
Posted 9 months ago
I went for a One Night Relax Spa Break and have awarded it 4 stars.

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Verified review Visited September 2014
Posted 9 months ago
Great massage. A bit disappointed that the jacuzzi wasn't working. Great food, friendly staff. Big room which was clean and comfortable.

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Verified review Visited September 2014
Posted 10 months ago
I went for a One Night Reinvent Spa Break and have awarded it 3 stars.

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Verified review Visited August 2014
Posted 10 months ago
My sis and had never been to a spa day or had any treatment and it was Amazing, we had a fantastic day :-) would highly recommend it

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Verified review Visited July 2014
Posted 1 year ago
No ambience. Smelly steam room, like damp and feet. Tiny jacuzzi, average pool in a basement with warning tape surrounding shower and ruining the look of the spa. Multiple yellow 'don't slip' signs around the pool and the relaxation areas. Quite disappointing. Low quality slippers and towels.

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