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Venue rating

4.2

42 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Beauty Rooms at Redworth Hall Hotel, The Hotel Collection
Beauty Rooms at Redworth Hall Hotel, The Hotel Collection
Redworth Hall Hotel,
Redworth, County Durham, DL5 6NL
United Kingdom

Hotel Spa

Beauty Rooms at Redworth Hall Hotel, The Hotel Collection
Redworth Hall Hotel,
Redworth, County Durham, DL5 6NL
United Kingdom

Opening hours

Mon 9:00 am - 5:30 pm
Tue - Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Beauty Rooms at Redworth Hall Hotel, The Hotel Collection part of The Hotel Collection

Relax, Pamper & Rejuvenate

Relax, unwind and let us pamper you in the tranquil surroundings of the Beauty Rooms at Redworth Hall Hotel where Decléor therapeutic skincare is our speciality and our passion. We also offer tanning treatments and Jessica Nails manicures and pedicures.

A beautiful country hotel in County Durham, the unique Redworth Hall Hotel is perfectly located for holidays and short breaks to Durham and Darlington. This Jacobean Manor House hotel which dates back to 1693 is situated just off the A1(M) only 8 miles from Darlington and 20 miles from Durham. Sitting in 150 acres of stunning woodland Redworth Hall Hotel is ideal for a relaxing country break, and offers a superb location for exploring Durham and the surrounding area.

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 42 reviews

5 stars 20
4 stars 14
3 stars 6
2 stars 2
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (2)
  • Face
  • Eye Treatments (1)
  • Eyebrow and Eyelash Treatments (1)
  • Facials (11)
  • Men's Facial (2)
  • Fitness
  • Swimming (4)
  • Massage
  • Aromatherapy Massage (12)
  • Foot Massage (1)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (9)
  • Nails
  • Foot Scrub (1)
  • Manicure (1)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 4 days ago
I went for a Sunday Night Replenish Spa Break and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 1 week ago
The venue is beautiful, tucked away and very peaceful. We first used the gym which was well equipped with great facilities. We then sat by the pool awaiting our treatments. The pool area was clean and bright, if slightly outdated. We opted for the therapeutic massage which was so relaxing, I would highly recommend. We ended our morning with lunch that was included in the deal and delicious. All in all, the venue was spotless, I highly rate the massage, the staff were always on hand to assist and the value for money was decent.

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Verified review Visited April 2015
Posted 1 week ago
I went for a One Night Relax Spa Break and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 1 month ago
I went for a One Night Reinvent Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 month ago
Stayed here for a Spa break. The massage was brilliant, and my partner's first time having a full body massage, was made to feel well at ease. The staff all throughout the hotel were brilliant, couldn't do more for you. Unfortunately the card cutting machine at the hotel was out of order, which was massively inconvenient, as every time you wanted to go to your room you had to go to reception to have someone walk you back to your room to open your door for you. There were quite a few bugs in the bath in the morning, which we mentioned on checkout, which seemed to be met with a disinterested look. Luckily we didn't bother with the bath as we were there for a spa break so showered in the pool area. The Spa facilities were mainly good, though the puzzling inclusion of a loud aquafit class which lasted at least an hour didn't exactly seem conclusive to relaxation, nor was the fact that quite a lot of kids were also using the pool.

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Verified review Visited February 2015
Posted 2 months ago
Found the spa staff not very helpful compared with other spas if been too. they were also late in giving is our treatments and didn't give an apology or explanation. The hotel however was lovely, likewise was the food we ordered.

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Verified review Visited December 2014
Posted 3 months ago
I went for a One Night Relax Spa Break and have awarded it 3 stars.

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Verified review Visited December 2014
Posted 3 months ago
A friend and I went for a spa day which included two treatments each, a full body massage and a facial.

The positives

The treatments were fine and lasted a good amount of time. That said, there were certainly improvements that could be made. The beds are rather uncomfortable and I don't know whether the rough towels were meant to be part of the treatment as they were certainly exfoliating! Softer towels are most definitely needed. A few small extra changes would also make a difference: therapists using softer voices, perhaps some scented candles in the treatment areas, and a quieter environment all round would be nicer.

The negatives

I'm afraid these far outweigh the positives. My friend and I went for a relaxing spa experience, but what we encountered was akin to the local leisure centre swimming pool on a Saturday. The sauna, steam room, hot tub and swimming pool are all in the same space and full of families with small children running about and playing: not something you expect at a spa. Offering spa treatments is fine, and they delivered on that, but offering a spa day is quite different and that certainly wasn't on delivered. For this reason, we weren't keen on staying and using the facilities as it certainly wouldn't have been relaxing. We tried to move our treatments from the afternoon to the morning but were told that wasn't an option. Not able to use the facilities, we left and returned later in the day for our treatments.

All in, this was an incredibly disappointing day that was meant as a pre-Christmas treat that we'd been looking forward to for months.

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Verified review Visited November 2014
Posted 5 months ago
The facial and massage were fantastic, but to be honest the place was tired avid in need of refurb. Jacuzzi wasn't working when we went, the 'juice bar' was more of a dead space to put cleaning products abd there was no papers to read while u relaxed around pool area. The gym was fine, pool was fine and food was ok. Sorry but won't be going back :(

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Verified review Visited November 2014
Posted 5 months ago
I have booked a Sunday Night Replenish Spa Break through Wahanda for my wife`s birthday (through Quidco you can get 11% cashback). We arrived to the hotel about 15 minutes before 3pm (check-in time) and the room was still not ready so we were waiting in the bar. The winter soup what we ordered in the bar was a bit of disappointment (got it after 20 mins, when we chased it because it seemed the bar staff did not care much and we got not even hot and not much taste soup). Check-in went smoothly and apart from many people complained in reviews for difficult finding the rooms, we found ours easily on the second floor (room number 215, on the same level with the spa). When we stepped into the room, it was a WOWWW! It was a huge bedroom, beautifully finished, nice vintage furniture and noticed the quality in everything. We could not find a fault in anything. I didn`t expect such a nice room for this money, it was luxury. So we were very happy with our accommodation. We had an hour full-body massage after we accommodated the room. I really enjoyed my massage, it was relaxing and professional. My wife has complained she could not enjoy it, actually it hurt to her many time; it was too strong that she could not enjoy it. After we went to the Spa that was nice, swimming pool a bit small indeed but was all right. A bit disappointment the jacuzzi did not operate due to a fault. The saunas were enjoyable though. Our dinner was booked for 8:30pm. Starter was ok (chicken pate), the main was fabulous! I ordered a braised beef and it was like a dream. We got a free bottle of Sicilian red wine in the bundle that was also a good one. Desert was also very nice (apple tart). We had a very pleasant night in our beautiful room; slept about 10 hours without any disturbance. Room temperature was also fine. The breakfast was self-serve. We have selected a standard full English breakfast. It wasn`t that low fat how it was advertised in the menu but it was delicious. Check-out went also smoothly.
To summarize, I expected a big disappointment after reading the reviews on TripAdvisor and an unpleasant stay but decided to give a try. Actually it was better than the average, I feel it was value for money and a good deal. In my opinion there is no hotel that is perfect, always there is a glitch but in my opinion this hotel is close to perfect and recommend this Sunday Night Replenish Spa Break everyone who wants a pleasant, bit of luxury break but on lower budget.

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Verified review Visited November 2014
Posted 5 months ago
A lovely setting, friendly helpful staff and fantastic treatments. A lovely birthday treat having the morning booster spa. I would definitely recommend to friends and family and will be back in the future.

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Verified review Visited October 2014
Posted 6 months ago
I went for a Two Night Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited September 2014
Posted 7 months ago
The hotel was lovely, rooms were great! We asked for an adjoining room which we got and it was realy good! Food in the restraunt was nice but not anything speacial, although was value for money. The leisure facilities were sufficient but not the best I have been too, licker room a bit worn. I had full body massage which was fabulous! Would defiantly recommend that! On a whole we had a great stay & would return... Just watch out for the ghosts!

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Verified review Visited August 2014
Posted 8 months ago
I had a Finishing Touches and have awarded it 5 stars.

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Verified review Visited August 2014
Posted 8 months ago
I went for a Sunday Night Replenish Spa Break and have awarded it 4 stars.

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Verified review Visited May 2014
Posted 10 months ago
I went for a Sunday Night Replenish Spa Break and have awarded it 5 stars.

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Verified review Visited March 2014
Posted 11 months ago
My friend and I had a wonderful morning using the spa facilities followed be a nice light lunch. My back massage was lovely. The staff were friendly and helpful.

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Verified review Visited April 2014
Posted 1 year ago
A good no frills pamper morning. I enjoyed the massage, very relaxing. Unfortunately there was an aqua aerobics class during our potential swimming time. We did join in otherwise we would have struggled to swim. I found the staff on the desk abrupt, which I thought was a shame. The crisps with my sandwich were stale but my sandwich itself was tasty. The towels and bath robe were soft and comfortable. The slippers were a welcome extra touch too.

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Verified review Visited March 2014
Posted 1 year ago
My partner and I went for the Sunday Night Spa Break. Hotel was nice, but a little dated in parts, and didn't have the feel of a 4* hotel. Room was clean and of a good size, no complaints. Breakfast and dinner were average. Spa facilities were OK, but there were children in the pool area, and swimming lessons taking place all afternoon. Enjoyed using the steam room and sauna, both were kept at a good temperature. Would have been nice to have more chairs/loungers around the pool, and a more accessible water cooler - only noticed it the day after, when we were in the cafe area. We both had the aromatherapy massage, and were offered a double room, which was a nice touch. Massage was pleasant, but nothing special. Overall, good value, but probably wouldn't return, I've stayed in better hotels and had better treatments elsewhere.

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Verified review Visited March 2014
Posted 1 year ago
Excellent place friendly and helpful staff lovely venue and grounds
Products and services of a high standard as are the staff

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