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Venue rating

3.6

36 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection
Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection
Torquay Imperial Hotel,
Park Hill Road, Torquay, Devon, TQ1 2DG
United Kingdom

Hotel Spa

Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection
Torquay Imperial Hotel,
Park Hill Road, Torquay, Devon, TQ1 2DG
United Kingdom

Opening hours

Mon - Fri 7:30 am - 9:00 pm
Sat - Sun 7:30 am - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Beauty Rooms at The Imperial Hotel Torquay, The Hotel Collection part of The Hotel Collection

An exclusive cliff top hotel, the unique The Imperial Hotel Torquay is perfect for holidays and short breaks to Torbay and Devon. Overlooking the bay, this magnificent Victorian hotel offers stunning views across the Torbay coastline, and is ideally located for exploring the English Riviera.

Relax, Pamper & Rejuvenate

Relax, unwind and let us pamper you in the tranquil surroundings of the Beauty Rooms at The Imperial Hotel Torquay where Decléor therapeutic skincare is our speciality and our passion. We also offer tanning treatments and Jessica Nails manicures and pedicures.

Please note: Our swimming pool will be temporarily closed from Monday 31st March to Thursday 3rd April.

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Services

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Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 36 reviews

5 stars 8
4 stars 13
3 stars 10
2 stars 4
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Steam and Sauna Therapy (1)
  • Face
  • Eye Treatments (2)
  • Facials (12)
  • Men's Facial (2)
  • Fitness
  • Swimming (1)
  • Massage
  • Aromatherapy Massage (9)
  • Foot Massage (1)
  • Therapeutic Massage (10)
  • Nails
  • Manicure (4)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 1 day ago
The spa is ok. But the hotel is very old fashion and out dated. The bathrobes were washed so much they were breaking. This as a whole ruined our whole experience when staying over night. I would not recommend any overnight stay.

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Verified review Visited August 2015
Posted 1 week ago
I have to say I have used many local spa facilities/deals. The imperial itself is run down and tired. Pool is filthy with a thick dirty scum line around the it, steam sauna smells like human waste! The ONLY good points were staff were polite and treatments were good & The lunch we had after was very good. This experience was not value for money!

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Verified review Visited August 2015
Posted 2 weeks ago
Overall we were pleased and enjoyed our stay. The spa is small but nice, the views are spectacular and I would thoroughly recommend the food in the restaurant. The biggest disappointment was the cleanliness of our room. We only stayed one night and it felt like we had been put in a forgotten room at the top of the hotel. The room was very dusty, there were tea/coffee stains and the bathroom wasn't cleaned properly.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Luxury Spa Day and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 2 months ago
Fab weekend for me and a girly friend! Great food and spa, quality staff and lovely atmosphere around the hotel. Would recommend.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Luxury Spa Day and have awarded it 3 stars.

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Verified review Visited May 2015
Posted 3 months ago
I went for a Signature Spa Day and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 4 months ago
Well, this spa experience was not at all what I expected! I went with a friend for a spa day. The price was right for the service and treatments, and lunch was nice. However, the staff all seemed to be college trainee students who seemed to think we were there to convenience them! My massage was one of the worst I've ever had. I had to ask the masseuse to turn the overhead lights off so I could try and relax. Room was cold, table was squeaky, other staff walked in during my treatment. I paid for two 30 minute treatments, which came to a combined time of 45 minutes. The hot tub was cold, and they ran out of tea in the relaxation room. Overall, the ambiance and service was very below average and nit at all what I would expect from The Imperial. Needless to say, I will not be going back and would not recommend it to any friends.

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Verified review Visited April 2015
Posted 4 months ago
If you want a special relaxing day choose somewhere else! Spa area & extremely tired & in need of a massive face lift. Everything looked grotty, broken tiles etc & not at all the luxurious feel you want from a spa day. Absolutely no way you could spend a day here. Treatments were good & lunch was fab in beautiful setting with great views.

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Verified review Visited April 2015
Posted 4 months ago
I went for a Morning Booster Spa Day and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 4 months ago
Was a great day and enjoyed my treatments and the food was lovely. Staff were friendly and helpful. Altho had treatments separate to my friend

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Verified review Visited March 2015
Posted 5 months ago
The massage itself was good but the treatment room was next to the swimming pool and I could hear screaming kids in the background. There was no one at reception at the time of booking and we had to wait for 5 minutes or so and then fill in the form. I felt our treatment was cut short with no fault of ours.

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Verified review Visited March 2015
Posted 5 months ago
I went for a Morning Booster Spa Day and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 5 months ago
Cannot fault the treatments or facilities on offer! We had an amazing day! Disappointed tI discover that there was no need to use lastminute.com as the price we're exactly the same at the spa. Absolutely no benefit at all booking through last minute.com

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Verified review Visited February 2015
Posted 6 months ago
I went for a Morning Booster Spa Day and have awarded it 3 stars.

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Verified review Visited January 2015
Posted 6 months ago
Not a very imposing entrance to spa. Shown through "back door" not hotel.
Very attentive girl Becky. Whirl pool only warm. When reported told it often goes like that should be hot! Good lunch but very slow service. Overall a pleasant experience.

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Verified review Visited February 2015
Posted 6 months ago
We had a very relaxing day. The staff were all helpful. The lunch was very good. Overall a great day!

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Verified review Visited November 2014
Posted 8 months ago
Booked as a birthday present for my friend. Thoroughly enjoyed our day. Just what was needed. Have decided to make it a six monthly event.

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Verified review Visited November 2014
Posted 9 months ago
I went for a Morning Booster Spa Day and have awarded it 5 stars.

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Verified review Visited November 2014
Posted 9 months ago
Fantastic value. Brilliant treatments . Would definitely recommend it to friends and family. Lunch was delicious and staff couldn't do enough for you

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