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Venue rating

3.5

40 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Beauty Rooms at Billesley Manor Hotel, The Hotel Collection
Beauty Rooms at Billesley Manor Hotel, The Hotel Collection
Billesley Manor Hotel,
Billesley, Stratford upon Avon, Warwickshire, B49 6NF
United Kingdom

Hotel Spa

Beauty Rooms at Billesley Manor Hotel, The Hotel Collection
Billesley Manor Hotel,
Billesley, Stratford upon Avon, Warwickshire, B49 6NF
United Kingdom

Opening hours

Mon - Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Beauty Rooms at Billesley Manor Hotel, The Hotel Collection part of The Hotel Collection

A luxury country house hotel near Stratford-upon-Avon, the unique Billesley Manor Hotel is perfect for holidays and short breaks in Warwickshire. Surrounded by 11 acres of Warwickshire countryside, the hotel is just three miles from Stratford-upon-Avon and 12 miles from Warwick. A 16th Century Elizabethan manor, Billesley Manor Hotel is a beautiful country retreat with a 100 year old listed Topiary Garden.

Relax, Pamper & Rejuvenate

Relax, unwind and let us pamper you in the tranquil surroundings of the Beauty Rooms at Billesley Manor Hotel where Decléor therapeutic skincare is our speciality and our passion. We also offer tanning treatments and Jessica Nails manicures and pedicures.

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Services

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Comments

Reviews (written by customers after their visit)

3.5

Chain rating

Based on 40 reviews

5 stars 8
4 stars 14
3 stars 9
2 stars 5
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Counselling & Holistic
  • Aromatherapy (5)
  • Face
  • Facials (17)
  • Men's Facial (4)
  • Fitness
  • Swimming (1)
  • Massage
  • Aromatherapy Massage (1)
  • Foot Massage (2)
  • Therapeutic Massage (14)
  • Nails
  • Foot Scrub (1)
  • Manicure (7)
  • Pedicure (9)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 2 weeks ago
I went for a Signature Spa Day and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 3 weeks ago
I stayed at the hotel the night before my spa day and only really bought it as a cheap way to have some treatments. I actually booked the wrong day but this was not a problem at all and I was able to change with no difficulty whatsoever. I found the pool, stream room and sauna facilities to be excellent (would have liked a jacuzzi but I knew from previous reviews that there wasn't one). All the staff I dealt with were brilliant, could not do enough to help and were very friendly and professional. My treatments were booked at a convenient time and were expertly done by an extremely pleasant young lady, who kept me informed throughout.I actually lost the lunch voucher included with the spa day but it was replaced without question by the lovely receptionist. The £10 voucher covered a thick bloomer sandwich, filled with loads of chicken and bacon, side salad and a bowl of chips. It was substantial enough for my husband and I to share. Overall we were both so impressed with the hotel and spa that we will be returning very soon.

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Verified review Visited June 2015
Posted 1 month ago
I went for a Morning Booster Spa Day and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 2 months ago
How these facilities could possibly be described as a spa is astonishing. A public swimming pool full of screaming children bashing each other with foam floats, plus too bright lights, a few sun loungers and a steam room is NOT a spa. How disgraceful to market this joke of a facility to the general public. We were given vile old brown robes and a cheap towel each and had to have separate treatment times because those were the only slots left. The young staff try so hard but are working in impossibly poor conditions. The pool was cold - this was commented on by everyone there, including a pregnant woman. My daughter wouldn't even go in the water. Lunch was taken at tables piled high with uncleared plates and we were left waiting for even a jug of water for ages, I made three trips to the bar before we got served outside. They 'ran out' of mayonnaise for our salads - how does that happen for goodness sake? Considering the beautiful setting this was incredibly disappointing and ruined what was a birthday treat for both of my daughters whom I rarely see. We will not be going back nor recommending this to anyone we know.

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Verified review Visited May 2015
Posted 3 months ago
I went for a Signature Spa Day and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 4 months ago
I went for a Morning Booster Spa Day and have awarded it 3 stars.

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Verified review Visited April 2015
Posted 4 months ago
A beautiful building and gardens steeped in history. However, staff at reception are not particularly helpful or friendly and as a result, we were unable to relax fully.

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Verified review Visited March 2015
Posted 4 months ago
I went for a Sunday Night Replenish Spa Break and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 5 months ago
I went for a One Night Relax Spa Break and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 5 months ago
Very disappointed with facilities, lunch was poor and access to lunch dreadful. Treatments fantastic however very pleased.
Cleanliness of change area very poor and disappointing.

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Verified review Visited February 2015
Posted 5 months ago
I went for a Signature Spa Day and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 6 months ago
I went for a Signature Spa Day and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 6 months ago
Had a lovely day with my mum and my sister. The staff were friendly and helpful, the facilities were good, lunch delicious and the unlimited free hot drinks were a bonus.

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Verified review Visited January 2015
Posted 6 months ago
The spa itself is pretty disappointing; a pool where the temperature is pretty cold, no jacuzzi & it's small. It's gets packed pretty quickly. The changing rooms are tiny, old fashioned & pretty grim. Have been to spas with better & more modern facilities.

The dining area is also small & can't cater for the amount of guests at the hotel. We had a dinner reservation & had to wait for our table as 'guests were still enjoying the table!' When we finally got the table we were ignored for ages & had to keep asking for service & repeating the order as things were continuously missed. By the time we'd finally had all of our courses, the whole thing had taken over 2 hours. Really not impressed.

The staff are polite & friendly but the hotel & Spa can't cope with the amount of guests it has & the Spa isn't so great. There are better hotel spa deals to be had.

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Verified review Visited January 2015
Posted 7 months ago
I went for a Two Night Reward Spa Break and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 7 months ago
I went for a Sunday Night Replenish Spa Break and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 8 months ago
Some of the staff were a bit whisy-washy and not overly helpful, my sister had a Back, Neck & Shoulder Massage, as well as a Facial. My sister told me that the lady doing the treatment did not speak to her the whole time and did not ask what type of pressure etc she wanted for the massage.

Our main disappointment was lunch, we collected our lunch voucher from reception and taken down to the restaurant, we were told we could keep our Robes and slippers on. We were taken into the restaurant and to our horror were surrounded by lots of business types in suits. We decided to sit in a quiet corner out the way and to our horror were then surrounded by a group of business people, who sounded like they were having their Company Sales meeting, I have never felt so uncomfortable, while we sat there with wet hair and no make-up.

The service for lunch was extremely slow, considering it was not that busy when we arrived at 12.50. We only ordered sandwiches and drinks, as the lunch voucher was £10 per person, twice I had to chase the waiter for our order. It eventually arrived 45 minutes later and was not what the menu had described (packet granary bread, rather then a Bloomer), with side salad (a handful of dry Rocket more like). We then had very little time to eat as we were booked in to have treatments.

The pool water was really cold and the Sauna out of action.

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Verified review Visited November 2014
Posted 8 months ago
Staff were a bit clueless - didn't know what offers they have going on. Tried to over charge us.
The robes were a brown colour and to say it was quiet the food took ages.

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Verified review Visited October 2014
Posted 9 months ago
The staff were reminiscent of Faulty Towers, the hotel do so many spa day offers with numerous companies that they are unable to fathom out what you have actually booked. The Spa experience itself was a disapointment with tiny cramped showers that looked shabby and in need of a good clean, no jacuzzi and a total fiasco over incorrect drinks and what lunch should have been provided. As a spa venue they need to go back to basics, a total revamp of the spa facilities would be a good place to start

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Verified review Visited September 2014
Posted 10 months ago
An excellent deal in fabulous surroundings.
The day was beautiful and warm so we could sit out on their private decking area in our toweling gowns, even in October.
We shared a superb fish platter after our treatment.

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