I was 5 mins late due to transport issues, this was absolutely no problem to the girls and I got my full luxury pedicure with no fuss made about my bad timing, even though it was a Saturday and a busy day (obviously I rang ahead and also apologised profusely!). Loved the salon, and the ladies working were all so friendly and chatty. Got a wonderful pampering, really nice and thorough job and the other clients seemed very much at ease and enjoying their experience. I'd definitely revisit for more treatments, and I'd urge everyone else to do the same. I've gone into central London for similar treatments before and won't be bothering again now I've found this gem so close to home. Thanks guys!