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Venue rating

3.8

27 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Beauty Culture
Beauty Culture
The Wedding & Event Store,
332a Meanwood Road, Meanwood, Leeds, LS72JF
United Kingdom

Salon

Beauty Culture
The Wedding & Event Store,
332a Meanwood Road, Meanwood, Leeds, LS72JF
United Kingdom

Opening hours

Mon - Closed -
Tue - Sat 10:30 am - 5:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Meanwood
Tagged as: Salon

Beauty Culture

Beauty Culture offer a wide choice of indulgent beauty, hair & makeup treatments, using the finest products & delivered by experienced therapists who aim to create a personal experience.
Professional - Affordable - Luxury
From the moment you arrive, we aim to meet all your expectations & create a luxurious atmosphere for you to enjoy your regular treatments or spend an unforgetable day with a group
If it the lemon in your water or the deep heat massage beds that you enjoy- We pride ourselves on giving you affordable luxury and our high professional standards extend to the smallest or largest of treatments. We love it if you just pop in for eyebrow threading or decide to spend all day snuggled in our leopard print dressing gowns with a group of friends... Feel ensured...We LOVE Pampering Beautiful People with Indulgent Beauty Treatments!! Go on... indulge yourself..x

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Meanwood?
A few seconds ago

Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 27 reviews

5 stars 14
4 stars 7
3 stars 1
2 stars 0
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (8)
  • Universal Contour Wrap (1)
  • Face
  • Beauty Treatments (5)
  • Eyebrow and Eyelash Treatments (2)
  • Facials (11)
  • Makeup Treatments (1)
  • Hair removal
  • Waxing (2)
  • Massage
  • Face Massage (1)
  • Hand Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (9)
  • Nails
  • Gel Nails (1)
  • Manicure (2)
  • Minx Nails (1)
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited November 2013
Posted 7 months ago
I have been to this salon before for my friend birthday treat. We had an amazing time. Very good massage. So I thought I would buy another voucher in May for my other friend birthday treat. for many reasons they can't seem to booked us in. And when they were able to book us in they had something wrong with their premise. Had to move premise. I have send numerous of text messages asking when the premise is ready still no answers. Try ringing them still no answers. Why have a phone but won't answer? even to this day now I still have not heard from them. It has been 5 months!!! I now have to buy another spa treatment for my friend late birthday. Left me out of my pocket for £59. I have send them messages wanting a refund still no answer. My patience have run out. Unprofessional and bad customer service. Janine if you are reading this no matter how busy you are all it takes it two minutes to text back or a phone call would be grateful but no still no reply. Good massage nice lady but shame about the lack of organisation and customer service.

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Posted 7 months ago
I booked an appointment with this salon. Appointment was cancelled by the salon as they didn't have availability at the time I had hooked. Despite me having booked online and having it confirmed. Salon could offer an alternative appointment but the only one suitable for me was two weeks from the original date I booked. Extremely unprofessional and I definitely wouldn't recommend booking online with this company.

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Verified review Visited May 2014
Posted 11 months ago
Fantastic experience brilliant therapist and lovely treatments, I had facial, back massage and heated foot mits combo, which is highly recommended!

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Verified review Visited April 2014
Posted 11 months ago
I booked the massage for my mom and she enjoyed it, staff are helpful..though there was a delay but we rebooked and was offered an extra treatment for our trouble, Overall pretty good

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Verified review Visited April 2014
Posted 1 year ago
Despite a number of attempts to contact this company using the phone number supplied I was unable to do so, although I left several messages. I eventually managed to book an appointment via e-mail but, again, despite a number of e-mails, my time of booking was not confirmed. This has left me £40 out of pocket as I have not been able to book a treatment. Very, very disappointed.

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1 year ago
Adrian. Please contact us again so we can honour your booking. Im confused as ti why your appointment did not go ahead if you booked via email ? However i asssure you we will do our best to get you booked in asap.
Kind Regards Beauty Culture
Nb: we re in the process of moving premises so we have paused online bookings via wahanda for now, however we are still working so we can still get your appointment sorted.

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Verified review Visited April 2014
Posted 1 year ago
Yet again another wonderful set of treatments from beauty culture. The value is fantastic and the treatments were great. I love this place. It is well worth the money.

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Verified review Visited March 2014
Posted 1 year ago
It was an amazing experience to get a massage done from one of the therapeutist, When I left salon I felt like a new person! Will definiately come back again! Thanks x

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1 year ago
Thank you so much, it was great to meet you and we look forward to seeing you again
Kind Regards Beauty Culture

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Verified review Visited February 2014
Posted 1 year ago
I had a Create your own! Choose Three Pampering Treatments for just £35 and have awarded it 5 stars.

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1 year ago
Thanks so much Kim! We are so pleased you enjoyed your treatment it was lovely spending time with you and we hope to see you again soon. Kind Regards Beauty Culture

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Verified review Visited February 2014
Posted 1 year ago
Lovely place, the scrub and massage were good, very relaxing. Thought I had to wait for 30 minutes when I got there, luckily I didn't have an arrangement afterwards.

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1 year ago
Our sincere apologies for the delay on your day of treatment and we are pleased the quality of your treatment made up for this. Please remind us should you wish to have a similar treatment another time and we will add something extra on as a thank you. Kind regards Beauty Culture

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Verified review Visited January 2014
Posted 1 year ago
Very professional service, very friendly staff, very accommodating when there was problems with booking online. I would definitely recommend salon.

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1 year ago
Thank you for being so accommodating, we appreciate your understanding and Im so glad you had a good time with us and enjoyed your treatment.
Kind Regards Beauty Culture

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Posted 1 year ago
I would like to write a fair review for Beauty Culture, however I have paid for my treatment through http://www.beauty-culture.co.uk/ and have yet to book an appointment!

Booking through the above website allows you to pay immediately through PayPal, yet you don't receive a voucher for the treatment, nor can you book an appointment through that site. I have rung the contact number, left an answerphone message and have text requesting a callback. I have also tried using the 'Contact Us' section of that website and replied to the email I received regarding available dates yet have heard nothing back. I have also sent a message on Wahanda requesting a call back or a refund for the treatments I haven't been able to book in for. I have heard nothing!

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1 year ago
Hi Kat,
Glad we managed to speak at last and get your package booked in.
I appreciate your generous patience and hope that after your treatment you will feel much more confident in our service. Im confident your review will be much more postive thereafter and look forward to letting our quality of treatment redeem ourselves for this bad experience.
Have a wonderful xmas - Kind Regards Janine

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1 year ago
I am in a similar situation. I have called the contact number given and left a message yet no reply. I haven't paid yet as I would like to talk to someone! Please.

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1 year ago
Hi All,
I had the same experience as Kat. I bought a treatment voucher through lastminute.com. It was a birthday gift for her. But ever since I bought the voucher I have been calling the number many times, left voicemail, text also contact us form on your website. But no response at all. Finally I cancelled the lastminute voucher and asked for a refund. This is really dissapointing. I should have read the reviews properly. My wife is sad as well as her birthday gift has been cancelled.

Santosh

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Verified review Visited December 2013
Posted 1 year ago
It was a lovely relaxation experience. We purchased the complete relaxation package and we really enjoyed it. We re-booked and the second experience was just as good. The girls were lovely and we will be booking again. Highly recomended.

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1 year ago
So glad you enjoyed it the second time round as much as the first!
It was great to see you again and we wish you all the best of xmas and look forward to catching up in the new year.
Kind Regards Beauty Culture

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Verified review Visited December 2013
Posted 1 year ago
Contacted by staff to cancel booking day before due to illness understood that and tried to phone back to re-book.Nil response to text or messages promised the earth due to the inconvenience then did not deliver totally unprofessional and disregard to cusomer care. AVOID

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1 year ago
Hi there - I am so sorry you seem to have had the brunt of problems we are experiencing with our phone. Please could you try again as we are not receiveing messages left through voice mail and im not sure who you are to get this matter reslolved asap.
Please text or email to beautyculture@hotmail.co.uk alternatively you can send me a message through wahanda with your contact number on and i will endevour to get this matter resovled urgently
Kind Regards Janine Beauty Culture

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1 year ago
Continued to try to re book appointment but feel rebuked by the salon.I have sent emails texts and left phone messages over the past month but to no avail.Although they are still advertising the same procedures they have not honoured previous clients.

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1 year ago
Hi again -I'm so sorry we seem to not be receiving your messages to rebook though I'm uncertain what name we have you under? Please let me know so l can do my best to get this matter resolved asap!

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1 year ago
I am still waiting for my appointment to be re-booked from December when it was cancelled by the therapist.This is totally unfair as customers after me have had their treatments while I am being disregarded.

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1 year ago
Please can you let me know your name so I can help resolve this matter.

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Verified review Visited October 2013
Posted 1 year ago
I particulalry loved the back exfoliation and massage. Was just about the best I have ever had and most importantly I didn't feel rushed. Great sleep after! Janine was lovely. It's a strange location but when you get beyond that and in the therapy room the experience is simply gorgeous.

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1 year ago
Thank you for your lovely comments - It was lovely to meet you and Im glad your package left you feeling so relaxed. Keep well until we see you again
Kind Regards
Janine Beauty Culture

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Posted 1 year ago
Strange location for a beauty salon, its within a wedding planning shop! The treatment room is very small, nowhere to sit down to take my shoes off is the only negative point! However it was lovely, warm and had a very nice low lighting level. The therapist explained my treatment and then left me to get changed. The facial was very nice, although the following morning my skin is quite red and sore, so I am not sure if I have had a reaction to the products or not? The massage was just the right pressure and I could feel the tension draining away. I loved the exfoliation and skin brushing before hand. My treatment was supposed to include a file and polish as part of the package but I didn't get these and I didn't realise till I came out. It was a shame I didn't get the whole package that I paid for. I have marked down because of this.

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1 year ago
Hi Amy, It was so lovely spending time with you during your treatment and I am sincerely sorry to hear your skin was sore? As discussed when we went through potential allergies etc prior to treatment, our product range are all botanical and vegan and with all our numerours clients have never had anyone react before? If you wish to pop in and we can have a chat about this, please let me know. Its important for us to know how to ensure this does not happen again.
We have taken on board your feedback regarding space to sit and change and would love to invite you back when our new treatment rooms are complete in the new year to see if you approve.
Finally, hopefully you will remember we discussed prior to treatment if you would like to swop the file and polish option for the exfoliation/massage hand treatment instead? You decided as you were not particulary bothered for polish that you would prefer to go for the more relaxing version that is done whilst you are in the treatment room? We offer everyone the chance for this swop as it is very popular that clients wish to go for the non-polish version. However I apologise if this conversation caused any confusion and should you wish to come for the file and polish, I would happy to offer this free of charge at a time to suit you.
If you wish to speak to me further regarding this comment and arrange a time to come in and have your polish, please contact me on 07980881081
Kind Regards for now Janine Beauty Culture

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1 year ago
Hi Janine, thanks for your reply. Yes I do remember having that conversation and at the time agreening not to have the file and polish. However when I returned home and looked at my voucher it clearly said the treatment included the hand or foot massage AND a file and polish. So no I didnt receive what I had paid for, and no that wasnt a choice I had made, as you appear to indicate in your reply to my review. I do appreciate the offer of this free of charge however it shou;d have been given to me at the time of the treatment, as this is what I booked for. Thanks

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Verified review Visited October 2013
Posted 1 year ago
Not the easiest place to find - suggest you do a recce, or allow yourself extra time. Multi-used building on 2 floors so entry is also a bit tricky through Wedding & Event Store above Gallery.
I booked online through Wahanda. However, there was no record of my booking on arrival. (No fault of Beauty Culture it seems). I HAD RECEIVED A BOOKING CONFIRMATION FROM WAHANDA.

TOP TIP: BEFORE you leave home, contact the place where you are having your treatment to confirm they have you down.

Janine was most apologetic and having taken the day off work I was fortunate enough to be able to disappear and go back later in the day. Had I not had that flexibility I would have been most miffed! Particularly having booked well in advance and having looked forward to the treatment on my birthday!

Anyway ... the treatment was fabulous. Janine is a genuine woman and experienced professional. She looked after me well and empathised with my requirements.

I felt nice and relaxed on departure - some achievement after initially being wound up about the booking oversight!

(Wahanda please note)

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1 year ago
Thanks for your comments and for taking the time to give us feedback. Im so glad you were able to come back later so we could accommodate your booking and it was a real pleasure to get to know you. I hope your treatment assisted in making your birthday a lovely day - Thank you for being such a gentleman.
Kind regards Janine
ps: Forgot to give you the souvenir candle from your ' birthday cake'

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1 year ago
Hi Janine and all,
I had a bad experience with booking an appointment with this place. You never respond. I bought a treatment voucher through lastminute.com. It was a birthday gift for my wife. But ever since I bought the voucher I have been calling the number many times, left voicemail, text also contact us form on your website. But no response at all. Finally I cancelled the lastminute voucher and asked for a refund. This is really dissapointing. I should have read the reviews properly. My wife is sad as well as her birthday gift has been cancelled.

So people, even though the place and treatment might be good, your not sure of getting an appointment. Its frustrating.

Santosh

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Verified review Visited August 2013
Posted 1 year ago
Had the celebration package for two.
The staff were so friendly and made the experience as comfortable and relaxing as possible. The treatments themselves were fantastic and we both walked out feeling silky, relaxed and very pleased. Great, great, great value. You were left the space to enjoy each others company both after and before the treatments with refreshments. Can't wait to go back with even more people!

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Verified review Visited July 2013
Posted 1 year ago
pleasant environment in the bridal ware salon,always makes it feel as a treat of an experience.

The massage itself was lovely,had full body scrap with massage and felt much better afterwards , since had really stressful weeks behind me .

The therapist was friendly and helpful , I will come back , thank you

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Verified review Visited June 2013
Posted 1 year ago
After having a bikini wax the leg wax was easy! The room for treatments is very cosy and warm and even through waxing was relaxing. Janine is so chatty and professional she makes each experience special.

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Verified review Visited June 2013
Posted 1 year ago
Janine is a great therapist and as I was having my first bikini line wax was really helpful trying to put me at my ease. She also remembers past conversations - prooving that she is actually listening to what her clients are saying and not just going through the motions.

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