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Venue rating

3.9

34 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Bannatyne Spa Hotel Hastings
Bannatyne Spa Hotel Hastings
Battle Road,
Hastings, East Sussex, TN38 8EA
United Kingdom

Hotel Spa

Bannatyne Spa Hotel Hastings
Battle Road,
Hastings, East Sussex, TN38 8EA
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat 9:00 am - 7:30 pm
Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Bannatyne Spa Hotel Hastings

Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Spa Hotel Hastings. Perfect for business and leisure. Spend a night in luxurious comfort. Our well appointed rooms are yours to enjoy, relax and unwind at Bannatyne Spa Hotel Hastings. Whether hosting a business meeting or an exhibition, Bannatyne Spa Hotel Hastings is the ideal venue to make your event a success. Unique to Bannatyne Spa Hotel Hastings, our Bannatyne Spa offers a wide range of treatments to residents and visitors.

Every stay at Bannatyne Hotel Hastings entitles you to complimentary access to the Bannatyne Fitness Health Club. Facilities include a Swimming Pool, Spa, Sauna and Steam Rooms as well as comprehensive gym equipment. Everything you need to wind down at the end of the day or wake yourself up in the morning.

The Bannatyne Spa Hastings is located adjacent to the hotel, only a 2 min walk, and offers the very best in Elemis Treatments, Leighton Denny Nails and Wella Hair Salon treatments.

The Bannatyne Spa is ideal for bringing that little extra to your stay or relaxing after a hard day at the office. Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 34 reviews

5 stars 7
4 stars 17
3 stars 8
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Wraps (2)
  • Spray Tanning and Sunless Tanning (1)
  • Face
  • Facials (13)
  • Men's Facial (2)
  • Massage
  • Bamboo Massage (1)
  • Lava Shells Massage (2)
  • Swedish Massage (12)
  • Therapeutic Massage (2)
  • Nails
  • Manicure (3)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 2 months ago
Hotel was fantastic and food was gorgeous. Staff really made our stay special. Howver this should not be advertised as a spa hotel, it is a wonderful hotel with a health club down the road. We spent 2 hours in the 'spa' facilities which was more than enough, one small swimming pool, jacuzzi to fit 10, a sauna and steam room, along with two outside hot tubs
which weren't working. The spa treatments themselves were fantastic and left us feeling relaxed.

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Verified review Visited April 2015
Posted 3 months ago
Overall our experience was really decent value and we had a lovely time. All the staff were fantastic, in all areas and the dinner and the breakfast were very good. The rooms were nice, although one room had very poor lighting which proved a problem when trying to get ready for dinner. I was slightly less impressed with the spa. Having such a large café but no real space to continue the chilled experience of the spa is a result of poor use of space and the steam room being out of order was a disapointment. Seeing the dirty towels pileup in the spa reception was a bit unattractive too. There seemed to be a bit of mis-communication on my massage as I needed stress in my shoulders released but ended up with a full body massage which didn't touch my shoulders at all which was a shame. However friends really enjoyed their treatments. The outside Jacuzzi's are a great addition.
Overall a lovely experience.

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Verified review Visited April 2015
Posted 3 months ago
The hotel is fantastic, it's clean, the staff are extremely well trained and were able to meet our every need. The hotel is very calming. The grounds are lovely, we were lucky that we were able to sit outside and enjoy the views. The spa treatments were good and the therapist very friendly and the lava shell massage did the trick. The other spa resources are good.. We used them all!! We are planning our next visit to this venue.

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Verified review Visited March 2015
Posted 4 months ago
I went for a One Night Simply Spa Break and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 4 months ago
I went for a One Night Simply Spa Break and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 5 months ago
I went for a One Night Romantic Retreat - 2014 and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 5 months ago
I went for a One Night Heavenly Bliss Spa Break and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 5 months ago
I went for a One Night Romantic Retreat - 2014 and have awarded it 3 stars.

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Verified review Visited December 2014
Posted 6 months ago
Very relaxing break. Lovely hotel and great facilities including state of the art gym and 20m pool. Marred a little by cancelled classes and sauna and hot tub out of order on last day.

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Verified review Visited November 2014
Posted 8 months ago
I went for a One Night Heavenly Bliss Spa Break - 2014 and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 8 months ago
Amazing. Would go again! Hotel room was fabulous and massages were great!! Thy had outdoor hot tubs which was a really nice touch! The dinner was also fantastic.

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Verified review Visited September 2014
Posted 9 months ago
I went for a One Night Girls Getaway Spa Break - 2014 and have awarded it 4 stars.

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Verified review Visited September 2014
Posted 10 months ago
I went for a One Night Heavenly Bliss Spa Break - 2014 and have awarded it 3 stars.

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Verified review Visited September 2014
Posted 10 months ago
Be careful when booking with this spa as they ruined our weekend by booking the treatments in on the wrong day, despite having email confirmation of when they actually are. Cant knock the hotel however this was stunning!

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Verified review Visited August 2014
Posted 10 months ago
Overall the 2 night spa break was relaxing and enjoyable but a review of a view factors would make it excellent. The spa and treatments were fabulous the only thing to make it better would be the initial arrival at the gym/spa as it was basically left to the visitor to find there way around; even after asking you could tell no-one really had the time to explain things in detail. Other than that I really enjoyed the spa and facilities.

The hotel on the other hand needs some work both on cleanliness and customer service. Both Amber, the receptionist and the manager, were extremely helpful and attentive but the rest of the staff were all very young and I feel needed a bit more guidance. The food in the restaurant was delicious but the slow service let it down - an hour between courses! I heard other people complain about the service but the response was that the restaurant was extremely busy even though it was no more than a quarter full!!

The bar area in particular needs a good clean - the lamps over the bar are filthy; I was tempted to get a cloth and clean them myself. The garden has the potential to be beautiful but the flowers are scarce and need some t.l.c.

Even after the above I would still visit again but feel the venue has the potential to be amazing with a bit of work.

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Verified review Visited August 2014
Posted 11 months ago
Staff at the Hotel were good. Staff at the spa didn't really give good customer service (the exception being the Maintenance Staff who seemed very friendly!).

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Verified review Visited August 2014
Posted 11 months ago
I always seem to have issues with wahanda vouchers at bannatynes hastings which
It's me on the defensive before my treatment begins. Nevertheless, once payment was resolved the service provided by Heather was lovely. Nice and relaxing

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Verified review Visited July 2014
Posted 11 months ago
We had a fab 2 night break which was really good value and included 55 min facial, afternoon tea one day and evening meal on the other. All the staff were friendly and helpful. Would definetly recommend a stay.

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Verified review Visited June 2014
Posted 1 year ago
It's a beautiful hotel in a lovely setting. The grounds were very relaxing and interesting. The staff were superb, always helpful and friendly. We stayed for a spa break with meals included. Breakfast was very good but dinner was a little disappointing. Afternoon tea was pleasant and very generous!
One or two niggles - the hotel interior and fittings were beautiful, modern and chic but let down a little by tired looking carpets. Also, we didn't mind the short walk to the spa in the grounds but not wanting to walk in our dressing gowns a bag supplied by the hotel would have been helpful.

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Verified review Visited May 2014
Posted 1 year ago
Nice friendly staff and a lovely calm environment. Lovely heated beds to relax after the massage
Massage was nice and firm

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